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Customer reviews

Rating 4.6 out of 5 stars with 321 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 321 reviews
  • Cons mentioned:
    Pen

    Rated 5 out of 5 stars

    YES

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IN LOVE! This is my first laptop purchase and I just love how its a laptop, tablet, and how it flips! The HP pen could use some work but otherwise, I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This thing is loaded

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a beast. I bought this for my daughter to take to college. It's fast, has loads of space and a 4K screen. You can't really ask for much more. The price was very reasonable as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I walked into the store I was leaning towards purchasing an Apple MacBook. I surprised myself and fell in love with this powerful machine. I use this laptop for gaming, word processing, research, and streaming shows and music. There is not one thing that this computer has struggled to do. A bonus is the awesome speakers!

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Powerful, sleek and portable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightest laptop amongst the pcs that we looked at. Beautifully built with high grade materials. Everything else we looked at felt cheap in comparison. Great laptop, particularly whenever on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Simple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the simplicity of what HP Spectre. For a small screen, the DPI is crystal clear and process fast. I am able to have several apps and windows open and it doesn't slow down or crash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great so far. I researched different laptops for months before finally making a purchase. This laptop had everything I wanted spec wise. The 4k display is beautiful. Fast processor and 16gb ram is excellent. All for a great price when I got it on sale. Unfortunately, the first one I purchased had issues with crooked hinges and the backlight on the display stopped working. Luckily, I brought it back to Best Buy and they gave me a new one, no questions asked. They even opened it up in front of me so I could make sure it met my expectations. Jeff from Best Buy in Rockaway NJ was amazing and super knowledgeable. He made sure I was 100% satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great laptop with good power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly was i was looking for in a computer. Good power and easy to carry around. My only criticism is how in tablet mode, the vents are placed in an awkward location right under the screen, which gets really hot.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 3 out of 5 stars

    High quality with one issue.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks and feels great, but there is one major concern to me. This laptop overheats incredibly fast. The fans blow out the bottom of the laptop (where your lap is) and it gets very hot there as well as the top of the keyboard above the function keys. I have had the Spectre for about a week or 2 now and it has already crashed on me twice for overheating when I boot up Age of Empires. Haven't even gotten to play it yet. I hope it is just a faulty laptop that I received, but based on where the fans blow out, it does not surprise me that it gets hot after being on for about 15 minutes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Does everything we wanted it to do.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted a light weight touch screen laptop that doesn't get all that hot and with good battery life. So it is easy to travel with and gives good performance. This fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great laptop, really worth your money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best laptop I ever got, I know the price is a little too much but it really worth every penny. You can use it as laptop or in tablet mood, the touch screen is very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Extremely Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly recommend this PC it fast and has a great display yes it is up there in price but it well worth it great response time. Great overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well Made Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Would have been nice to see an HDMI output though. Two finger scrolling can be a bit touchy/inconsistent performance on that capability. Other than that it's beautiful and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. My favorite part is the touchscreen. I really fast. I bought this laptop to replace my mac and I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast! Compact! High Quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a travel laptop for my business. Blown away at how fast, lightweight, and solid this laptop is. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Hardware - Value Neutral

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this is under $1k, it's an easy 5 stars, but Id take .5 star off given the price point youre getting a 13.3 screen, which isn't isn't a lot of real estate if you're multitasking and the Win10 Home version is disappointing in general. We upgraded to Win10 Pro which is a better experience IMO and would have been a better value when we first saw this model at the price of $1399. We got this one on sale for $1299, then saw it drop to $1149. Since it qualified for the Price Match guarantee, we got the diff and also decided to get a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Nice size and fast processing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for school and work. I like the smaller size computers and opted for this one. Fast processing but could be better on battery life. Might need to tweak the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and does everything!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought an HP Envy but the screen was way to dark and darkened on the corners when I turned my head. The Spectre has great lighting very clear graphics. It is lightweight and gorgeous to look at. I bought this for college and it works with all the required programs for my school. The spectre powers on and off very quickly. This laptop is very easy to use and is great for beginners too. It has a built in start up helper that makes things go smoothly and as simple as possible. Anytime I have a question, I can find the answer quickly and with ease using Cortana.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer. Easy to use. Wonderful price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a great back to school deal on this computer. Daughter wanted an Apple but Mom did not want Apple price tag. This does all the same things and more.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    compact & well made

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great compact size. Love the touch screen that can be folded all the way back to make it like a tablet. It is also very sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like very much. Its slim, light weight and better display. The one and only issue is some times it's very much Heated while using small games.

    I would recommend this to a friend