Customer Ratings & Reviews

Amazing Team answer questions fast and solve problems even faster! Thank you

Barron the installer did an excellent job he explained everything I appreciate him for going the extra mile I will highly recommend the installation at best buy to any or all my friends! Very clean & neatly job done..poor guy he should get help only one I smaller there but very well trained. He is a real professional at what he does..

Install was done in timely manner. And associate was very nice

Awesome experience ,installation Technician was knowledgeable and quick ,and had time to assist Customers on the phone.

Installer did an excellent job! Would definitely recommend. Requiring 50+ characters for the review is a little ridiculous...

I bought the whole year of Geek squad services. They will hook up anything I want withing a year to my car. They have done my radio so far and will do my speakers, DVD players, and back up camera next. If you are getting alot installed it's cheaper to do it this way.

It is a great feeling to know if something happens to my radio in my vehicle I am covered, it was installed at Best Buy and It is covered as well. Hope nothing happens but if something does happen I can trust the protection service.

Geek Squad Gad my car receiver installed in less than 45 minutes. Had it installed to replace the factory installed radio that went bad. My receiver, to my surprise, looks like it was factory installed. My Round Rock, TX store made a believer in GS out of me.

Customer focused and service was excellent. They had to make some adjustments that would have cost more but they provided the changes without adding costs and that is amazing and not to be forgotten. They demonstrate customer first focus and I will be back again

The technician that helped me out did such a wonderful job! It was seamless work and everything worked out. He went over everything with me, and explained their guarantee of their work.

The install was scheduled and I didn't have the correct pieces so I had to reschedule. The part was ordered but I had to call to make sure the part came in and schedule the installation. Nick told me 4pm, but I receivedd an email for 3pm. My husband rushed over and after the installation, the USB wasn't working. When he returned and informed Nick, it was suggested that maybe the stereo system didn't allow for a USB, that was an insult to myself and my husband who both read the product information, saw the option, and had a USB access cord. The technician didn't connect the deck properly in the back and that was the real problem. Installation 101, don't insult the customer and double check your work!

Almost anything car related is free with this service. Including car details!!! Auto start - free. Speakers - free. Head unit - free. Sub - free. And that's just car services. This is a great service to have. Wouldn't doubt the price goes up after some time.

Nice to have just in case and a good product to rely on.

Wow, looks like we installed an original radio in the 2006 Hummer H2. Technician even spent time and showed me how radio worked. Then he checked on what needs to be done for installation of backing camera. Just love this place and these people. They do a good job and in a timely manner.

Bought a radio system for my son for Christmas. After Christmas we scheduled for the installation. The service tech was very knowledgeable and thorough with explaining the installation process, and the features and functionality after the installation. Great experience.

I’m super excited to get my new radio purchase installed into my car!

Outside of the extended lead time to get an appointment, the install team did a quick, fantastic job installing my new stereo and backup cam! Very professional and knowledgeable staff!

I am very satisfied with the installation of the car stereo in my son's truck. The installation was done in a timely professional manner. The stereo looks great and sounds great. My son is very happy with what a neat and professional job that was done. The stereo looks like it came with the truck!

Install went smoothly considering the vehicle was a 1996 van. Installer was very efficient and worked diligently to make install look like original equipment.

After buying a used truck, I wanted to upgrade my sound system. We purchased a touch screen with bluetooth, as well as a back up camera. The technician did a wonderful job installing these items. My only complaint was the length of time it took.