Customer Ratings & Reviews

I ended up changing the pioneer for a Sony as the Sony could work the Apple Pay cordless. I’m very happy with the product so far I’ve only just got it but it’s already making an incredible difference. The technician Luke that installed it was a very professional, talented gentleman, and extremely helpful. I would strongly recommend the geek squad and look to install your system.

good selection; fair price incl the instllation. The installer guy Elliot did a great job and was very nice and attentive.

The best buy gurus installed my radio and what a difference an upgrade makes. It feels like I have a new car

Smooth installation and knowledgable staff. Enjoying the upgrade to my car to play my music and navigation easier.

Excellent service, fast expert installation, awesome customer service with answering questions & fixing any problems if occur.

Explained everything, worked with me to make my stereo do what I wanted it to do. I have had Brady install 4 stereos and have always had an excellent experience with him. If someone wants something installed i will always direct them to him.

Awesome installation job. Very clean look and doesn’t look like aftermarket. Great recommendation from the installer. He nailed what I was looking for.

I loved my service!!! They took me in right away at my appointment time and did the install 15 minutes faster than what I was told. The person who did the install personally walked me to my vehicle to show me exactly what he did and how to work the product. I am very happy and overall beyond satisfied with the team and their work on my install.

They were so awesome and helpful. Everything worked out perfectly.

Andrew was very friendly and helpful with the installation. Breath of fresh air to see someone take their job seriously and get it done efficiently and communicate effectively when problems arise

The tech was SUPERB ! My Dodge van had an odd issue with the a/c after install, but I do not believe it was the techs fault, even though he was willing to take the blame. It was a random occurrence that happened to manifest at the same time ! It resolved itself 3 days later, even after I was informed that Best Buy would compensate me for any repairs needed. No issues with the installed equipment the second time ! The first I had bad equipment from an open box purchase. This tech took everything in stride, was cheerful, respectful, friendly, and a really good, top notch tech even though it seemed like nothing went his way. When he got the replacement unit installed, everything worked flawlessly, and he really did go above and beyond his scope of work. I will gladly bring or recommend anyone to bring anything in for work in their automotive install section.

Very friendly, fast and very knowing on the head unit, explained the functions of the unit also...will recommend to others and will be returning for my subs and amp installation...hope its the same guy...

Had a new car stereo installed. Only complaint was availability of appointments. But the install its self was fast and professional.

They installed my new car radio faster than I was quoted. Everything they need to do was explained to me and they also sat with me to make sure everything worked before I pulled off.

Install agent was very detailed with the process of getting the stereo installed. Asked all questions to make sure I received great customer service.

They do a great job installing and every time I dealt with the installers to line up the installation they were great. My only frustration was with the online reservation system. When I bought the item on the web site, it gave me the option to make a reservation for the free installation, but the only option it gave was two hours away. I think it was trying to find me something in the next couple of weeks, but I was willing to wait a little longer to get an appointment at my local store. So I declined to make a reservation and went in to the store to make an appointment. But then it was coming up that I would owe $100 for the installation. But the installers eventually told me when I actually had it done there would be no charge. It was confusing. But in the end everything went great

I really like my new radio. Best Buy installers did an excellent job of installing it. It looks like it came with the car.

Service was PERFECT. Really quick to the point where I didn’t even notice it taking much time. Very friendly, very helpful install. 10/10

amazing truly, gave very good advice, all around wonderful

Very helpful. Directed me to the part I needed after they informed me that they couldn't source it. Install was difficult but tech worked through the issues and was able to complete install.