Customer Ratings & Reviews

Those guys at the Youngstown store did a fantastic job! They put a Sony aftermarket radio in my '09 Camry in just a couple of hours. I really appreciate them setting up the steering wheel controls too.

The installer did a great job installing my new JVC apple carplay and GPS in my 2020 Jeep Wrangler. Looks like it was stock. They cleaned everything up when they were three. Will definitely be back for my second truck system. Thanks a lot guys.

The staff was very helpful and very knowledgeable about the process of the installation of the car radio and very helpful with instructions

The guys were awesome. Did a great job. Told me everything about the unit that I needed to know.

Service Tech said it would take 45 minutes and it did. He was very knowledgible and professional

Slightly a little behind proposed completion time, but I expected the install would have some difficulties. the staff was very courteous and helpful in answering questions. Excellent attitudes! great experience.

Good job, they installed it correct and fast…………………………………………………………………….

This is the first time in my life that I order (6) items from a company without any issues. Excellent job Best Buy’s. Please keep moving forward on Excellent Services!!!

Install guy was efficient and got the job done in a timely matter. I didn’t have to wait around for too long before I was able to.

Was a professional fast and hard work he took his tile

The tech was SUPERB ! My Dodge van had an odd issue with the a/c after install, but I do not believe it was the techs fault, even though he was willing to take the blame. It was a random occurrence that happened to manifest at the same time ! It resolved itself 3 days later, even after I was informed that Best Buy would compensate me for any repairs needed. No issues with the installed equipment the second time ! The first I had bad equipment from an open box purchase. This tech took everything in stride, was cheerful, respectful, friendly, and a really good, top notch tech even though it seemed like nothing went his way. When he got the replacement unit installed, everything worked flawlessly, and he really did go above and beyond his scope of work. I will gladly bring or recommend anyone to bring anything in for work in their automotive install section.

The install team did a great job with the installation and explained all what they did and added. They were great at giving me a call with any questions or concerns.

Worth it! I wanted full functionality to my existing steering volume and media buttons along with my existing stock back up camera. They had everything I needed to make it happen. It would have taken me days to do it right with multiple visits to the store. Well worth it.

He did an excellent job on installing stereo made sure everything worked and showed me how to operate it

Geek Squad is the best. Super happy to shop with Best Buy. Very friendly and quick service

the geek squad guys did an excellent job of installing all my radio gear. no issues so far

The techs were awesome, very knowledgeable and helpful with friendly service

Great speakers for my truck , good install from the geek squad staff

Very nice service, the installation was quick I went to get lunch with my girlfriend and by the time we got back it was done. No issues.

Reynaldo was great and with full knowledge of what he is doing, he provides an outstanding customer service and does a perfect work. well done Best Buy having Reynaldo as staff member !! Thank you Rey