Customer Ratings & Reviews

The stereo installation was okay okay except the fan in my car stopped working after this service. I brought it back on 3/26 to have a back up camera installed and the installer said the wire to my fan burnt out at the same exact time the stereo screen was going installed. I don’t believe this is true so I put in an insurance claim since now I don’t have an air conditioner or fan in my car. I’m still waiting to hear back about the claim.

The first time installation resulted in no power to subwoofer and CarPlay didn’t work(headunit specific issue), the second appointment was to check these issue but they have advised me to wait for couple more weeks to see if the problem disappears, had to make third appointment to uninstall and reinstall a different head unit. This time installation went well except one issue one of the button on the doesn’t work and I had to buy the dashboard kit again to complete the installation. Decided to live with this minor issue(steering wheel control). I’m not going there again since there is a wait for an appointment. In conclusion, I am satisfied considering the time and effort they put on these FREE installation service.

The radio looks perfect, but it’s not working so I will have to come back

It was installed very quick no complications. He answered some questions

Tech was very friendly and did a great job on the installation. Thanks.

The Agent was very respectful, knew what he was doing and he installed my device pretty quick.

I didn't expect it to have Bluetooth. I am very happy with this new radio.

I requested installation of 6 new speakers and front and rear cameras on my 2001 Ford Excursion. I had already purchased the speakers and cameras and had already installed a new Kenwood Excelon DNX997XR head unit and Kenwood DRV-N520 dash camera myself, but broke two fingers in an accident and needed help to get the other items installed. I had already attached and run the wiring for both cameras Despite stopping by prior to the appointment to explain what work I needed to be done, the scheduled work included a full radio installation but did not have the speakers installation scheduled. On arrival for the appointment, I explained what was needed again, and he stated that the work might not be able to be completed in the time that was scheduled. He said that would try to get it all done that day and was successful in doing that. I had signed up for the Total Tech Support, so I was not billed anything for the installation. The installation was done well and I have had no problems.

While I got mixed info from the various salespeople that helped me with the purchases for my son's new stereo (apparently lots of peripherals are also required), the installer at the Perimeter location in Atlanta was extremely knowledgeable and helpful. We took the bag of items we purchased to him (based on the recommendations of the 2 salespeople who helped us), and he reviewed our purchases and immediately told us which ones we did and did not need. One part we needed wasn't in stock and had to be ordered so while waiting for it to come in that week, I went to 2 car audio businesses in Alpharetta.. Both said I needed different parts (though they didn't agree on the parts needed,) and both said the parts suggested by the Best Buy installer wouldn't work. Since all 3 had mixed messages, I went back to the Perimeter Best Buy the following weekend when their part came in. I wasn't very confident that the stereo would actually be installed since both of the other businesses said I needed different parts, but the stereo was installed in record time, and connected to my son's steering wheel controls and the backseat DVD. I intentionally waited several weeks before writing the review but everything has continued working perfectly. Turns out the Best Buy installer knew better than the "pros" and beat their prices. My recommendation - go to Best Buy but skip the salespeople and go straight to the installers to find out which parts you really need for your vehicle.

The agent/technican was very friendly and professional and made sure to do a good and clean job we appreciate his service.

Installation was great. Looked good and had no issues. Came free with the radio so I’ve got no complaints, and they managed to squeeze it in same day no apt.

They did a great job and done in a timely manner. The tech was very professional and knowledgeable about the product and how to use it once it was installed.

Josh was very helpful and installed my replacement radio in a older vehicle with no problems

Good job keep up the good work make people happy smiling nice to people expect a person perfect performance

Taken in on time, done promptly and well, gave me some basic instruction before I left. Efficient and pleasant experience.

Easy to make the appointment. Technician was knowledgeable and friendly.

Cooper did an awesome job installing my new Kenwood Car Receiver.

Brain was a really big help in my decision on my car radio cover

The tech was knowledgeable and professional. Answered all my questions and did a good job. My problem is that I made an appointment and allotted 2 hours for the installation. He was the only person in the shop and spent the first hour answering other customers and coworkers questions.

I gave them a challenge and they did great. They installed a stereo in my RV abd it works great. The tech was fantastic.