Customer Ratings & Reviews

Great service and detailed instruction and professionalism.

The agent was very professional, friendly and did a great job.

My geek squad install was simple and nice looking. I dropped my car off and grabbed some food from across the road. When I finished eat I got a call saying it was ready. They showed me the functions of the radio and asked if I had any questions before I leave. The installer was perfect. I saw him a couple weeks after and he spent a little time showing me other up grades to my project. 92 mustang double din install?

He did a great job installing my radio! The first one I ordered on crutchfield was refurbished and some of the functions did not work so he made sure to let me know and have me come back and get a new radio, there was no charge for the first appointment! The second time it was supposed to take around 2-3 hours but he had it done in an hour and a half! Looks great sounds great and everything was very clean when I got my car back! No wires sticking out, no pieces of wire anywhere super clean and would definitely recommend!

The 2 Geek Squad guys at Millennial Mall Best Buy in Orlando we’re excellent! They called me ahead to let me know my GA Best Buy had ordered me the wrong parts in time to have them delivered before my installation appointment. Then when they had trouble with my Jeep placing the camera, they stayed late to get it done right! Great guys….. thanks again!

Aiden was great. Solid guy who knew his stuff. The indash nav has breathed new life into an old car and solved lots of inconvenience issues (ie: no charging port in dash, having an external hands free kit, phone dying while using google maps etc.) Don't have to worry about any of that now. Absolutely worth it and at an incredible price. Most custom audio shops were easily 2.5x this cost. (trust me I checked.)

Chano and Blake are awesome! The installation took half as much time as I thought it would and they were friendly and helpful! Thanks guys :)

While the radio installation went well, the backup camera cable ripped apart the firs time I lowered the top (2001 SLK320). The technicians went to replace the camera, but determined that the cable would rip apart again. I got the purchase refunded to my card. I am satisfied with the explanation.

I would call on the Geek Squad service for everything that needs to be repaired. My husband received from me a car radio; he was having issues that he did not know how to operate, schedule an appointment, and Geek Squad fixed and showed him how to operate his new radio. Now when we get in his truck, the music sound so good; I will use this service for anything; I even have Geek Squad on all my computers.

Courteous professional installation . Very knowledgeable and helpful.

I depend on the geek squad for just about everything and I get good service from them

Installation was awesome. I had to drop my vehicle off a day early since installation was done while I was working and everyone was very accommodating and had great communication.

Tech was great doing our install! He even took the time to walk us thru what work he did and how to use things on our new radio install and backup camera. He was very knowlegible. Since he was younger I hope he stays there for a while at the Columbia, Mo. location. I totally forgot his name but sure after I finish writing this and submitting I will remember it. High high highly recommend services for your vehicle installs!!!!

Very nice and explain everything to me.Very helpfull . Didnt mine me asking questions.

Excellent installation with all of the cables hidden and everything in the right place. We had scheduling difficulties, but we finally got around them.

The guys at the Ann Arbor Lohr Rd. location did a great job installing my new stereo and are very friendly when going over various questions/concerns. They asked where I wanted the USB port installed and were even able to install the microphone where I wanted it instead of where it normally would've been placed. After everything was installed, they went over the various features of the stereo and how to pair up my phone with the stereo to use Android Auto.

Great help. Let me know what i needed at every step.

I had for some reason, always thought that Best Buy Car Stereo Installation could only take place with the purchase of head units and accessories from Best Buy. During a visit to the local Best Buy and talking too the Car Stereo Install Technician, he informed me that they will install car audio gear and accessories if I purchase them from Best Buy or anywhere. Also explained the process and what I can expect. Job well done! Scheduled appointment and looking forward to the professional installation of my new A/V gear.

After having to cancel multiple appointments due to rain I was finally able to take the Camaro into Best Buy for Eric to instal a radio, speakers, amp and backup camera. Eric was a pleasure to deal with and performed a super clean install on the car. Since the Camaro is a super clean hot rod, I really appreciated Eric’s attention to details during the install. The car also looked very clean when I picked it up. Can’t say enough about how happy I am with this experience!

Agent replaced my regular radio with a double din. He did a great job...everything looks great. All I would recommend is to check all you standard equipment after installation...as I just noticed my regular USB plug in in NOT working now...I have yet to go back in and see what happened...as my free time is very small...but plan to go back. He was so professional and kind that I sure he can fix whatever happened. Quality service from the installer.