Customer Ratings & Reviews

Ryan was so kind and helpful . He cares about his customers and goes above and beyond . He had hurt his shoulder , but never complained and had a very positive attitude . I had questions about my son’s stereo and he never made me feel like I was a bother . This young man needs a raise . If I need anything installed again , I will be sure to bring it to him . Great job Best Buy !!! This Tech is a keeper

Installed a JVC with a touchscreen in an older 1998 truck. The installation was great and the upgrade has been much needed. I have no complaints about the look and function of the installation. It was done in a reasonable amount of time. The only minor complaint is that they were so backed up that we had to schedule it 2 weeks out but once it was in it was awesome.

I can't express enough how very pleased we were with the Geek Squad install of our new JVC car stereo! We have replaced the manufacturers stereo head units in all of our vehicles with new touch screen units, and like the other installs before this, Geek Squad did an amazing job! I swear that Tim is a magician! Best Buy and Geek Squad have become the only place that we will go for anything for our cars and trucks! Keep up the great work!! The professionalism is greatly appreciated!

The guy was really helpful did me good service and he's knows hid job i wish i could had remembered his name but he works at the Trussville,Alabama store

The installation of my dash system went great and the technicians are truly experts at what they do Thank you so much for the outstanding job

I bought an Android Infotainment system. I wanted to try to install it myself, but yeah, no. I am not technically savvy so I brought it in to best buy. The mechanic installed the system and walked me through the setup. Great rates too.

Installer was courteous and knowledgeable, letting me know what to expect from the product. He took the time to show me features after installed. He completed the install in much less time than anticipated

Installed my Sony advanced radio in my car. When I arrived I was told that there was no record of my appointment. I showed my scheduled appointment by Best Buy and they squeezed me in after a 40 minute wait

My car stereo installation went as smoothly as it could. They were able to install it quickly and I haven't had any connectivity issues since. In general, the whole process was really easy and it's worth having professionals install expensive electronic equipment. It's also great that they will reinstall my previous car stereo for free.

Technician was friendly and very qualified. Did good work. Just that he also had to frequently stop and talk with drop-ins who had questions or wanted product/price info. He was the only one in the shop, so my install took twice as long as it should have due to the multiple interruptions. That should be improved. Not his fault, but not a great customer experience as I had an appt.

Very professional and nice. I thought it was going to take a long time to get done to my surprise it was pretty quick. The tech guy was very nice and pleasant to speak with. Did an excellent job.

Tech did a great job with installation, took about an hour for them to complete it. Have had zero problems with it since it was installed

The guy who discussed my installation was nice. I caught him right before closing. The actually tech that installed was quick and efficient.

The Guys at the Mankato Install garage were Awesome, Actually, replaced parts of my Installation wit a better fitment wiring harness then what was ordered when I Purchased the kit, actually, ended up saving me money. Finished exactly when they said they would. Totally recommend Mankato Install

The gentlemen who installed this wonderful unit were very professional and their expertise was evident throughout the entire process! In addition I went to one of these gentlemen before I purchased my unit to inquire for my rig and it's needs and requirements, what would he recommend. He was very free with his advice and I now know it was perfect. I could not be more pleased with this Best Buy service so much so they will be installing my new TV in my RV soon!

Bryan my agent did an great job with my stereo. He helped guide me to find the best stereo that fits my wants and needs. All of my friends are talking about how they love my stereo, the backup camera as well as the touch screen function on my stereo. I highly recommend Bryan and his crew at the Fayetteville Location.

Installation was great. Installer was very helpful when we didn't have all of the installation kit. Very helpful and friendly. Stereo works perfectly!

The service at the installation booth was amazing. Jeff at the millennium mall location was so knowledgeable and helpful.

I bought a new kenwood for my fiancee since she didn't have one due to her car being a 2013 mazda 3. They were able to install it in the time frame they gave me, it looks like it was always mean to be there. They made sure we had all the parts before we came in for an appointment. They were friendly, there were quick, and they walked us through on how to use the in dash navigation.

This was by far the best experience that Ive had during my year of total tech support. The techinician on this install, went above and beyond and not only took care of problems other techs could not, he macguyvered another issue that I didnt think was possible without a whole new stereo deck kit. All I can say is wow, give that guy a raise!