Customer Ratings & Reviews

After a failed attempt by my husband and son to install the radio, we decided to have someone fix it for us. Many calls to various people and places for someone to install with no luck, I finally discovered that Best Buy could install it. The service was excellent and my son is very happy with the radio.

Although it took a while to schedule a service due to Covid and the install team not being open again yet. When I did get called back to schedule an appointment the tech worked me in that day due to them being out the next two weeks and me going on vacation the next day. He was very kind, helpful and knowledgeable and I really appreciated that!

Install was great the Tech that installed my radio was very friendly and patient At the end of the day everything went according to plan would recommend anyone needing an install to check out Best Buy And what it cost to get done was Considerably fair Would recommend

i purchased a closeout pioneer cd/dvd player for my son's 350z...the install went pretty well, except the gauges didn't work afterwards...this they fixed the next day...then the hands-free didn't work and they replaced the mic...finally, the trim kit was missing from the box and had to be re-ordered and was put on the next weekend...not an ideal install but they got it done

I just wanted to say that the guys over in Geek Squad Rockville did a fantastic job with what little I had on a Best Buy radio installation (open box purchase). Some parts were missing that I wasn’t aware of and they were still able to complete the radio installation as best as they could. For my future reference, buy new.

The Geek Squad was very professional, kind, and courteous when installing my new radio in my car. They treat your car with respect and clean up when done with the job. They make sure everything works and is done right. And they aren’t happy until the customer is happy.

I ordered a radio on line to go to the store where it would be installed, the day before the installation the radio was sold. The store manager called me and explained what happen, he said that they had a different more expensive radio that they would replace it with. when I got to the store I wasn't happy with the new radio so the manager ordered a new radio over night and I had it installed 2 days later

Great, I honestly couldnt have asked for a better….

The agents re-mounted my new radio, and new speakers into my new Subaru Forrester, and it’s never sounded better. I’m so thrilled to have my new sound system finally hooked, (I had to wait a year because of COVID - 19) it was so worth the wait! Thank you guys, I only shop at Bast Buy for my needs of all things great!!!

I bought this from another business and it was also already installed. I was charged a lot to add the missing piece to completely the connection.

The agent installed an aftermarket stereo in our truck. He was able to get the backup camera and steering wheel controls fuctioning as well!

AMAZING service from the BestBuy Tech who installed my Car Receiver. 2nd vehicle they have installed one for me and quality service again.

the geek squad was fast and efficient. we have not had any connectivity issues and it looks great. i didnt want an after market look and i think we got what we wanted.

Seaton is the Best Buy Geek Squad Audio Install and did an outstanding job installing my equipment in my 2003 Corvette C5 Z06. I highly recommend his professional skills

My installation went seamlessly well. The agent kept me abreast on what was going on and finished exactly when he said he would. No complaints here.

The guy who installed my deck an speakers was very professional an also knowledgeable about what he was doing an also explained how to work everything, I would highly recommend them for installation or at least the guy that installed my syste.

The installers were professional, direct, and could answer any of my questions about the install. A great experience and would recommend the service to others.

It was speedy and proficient, installed correctly and no mess left after . I would recommend this to anybody that needs it done professionally

The Best Buy Geek Squad did a wonderful job installing my satellite ready radio and four speakers. They made sure it looked like the stereo and speakers were the ones originally installed by the car manufacturer. They were extremely friendly, knowledgeable and informative. They made sure I knew how to use most of the functions of the radio after the installation. I would definitely use their services again in the future.

They installed my stereo in no time, and it has been working great ever since. I highly recommend their services