Customer Ratings & Reviews

The guys that installed our car audio system were fantastic. Professional service and very knowledgeable. I couldn’t recommend them more highly.

Want will some scratches were created but I understand the installer had with radio model into older vehicle

They connected my radio and all the parts that came with it , everything worked great .

Did a great job, on time and finished before the time i was told

The is my second use of the Best Buy stereo installation service in as many weeks. The quality of service was just as good the second time round. These guys know their stuff - no unnecessary cuts into my car - everything worked right first time. And there were no surprise fees for wires, connectors or anything like that. Got a text when it was ready, a few minutes earlier than promised.

despite what i was told on my first trip in store after purchase they did install it & the technician did a great job. they didn't try to sell me anything more than what i needed & after it was installed he waited to make sure all of my questions were answered before leaving.

The installer was very professional and courteous. He explained everything that he was going to do and how long it would take. The installation was very clean and there were no visible wires or damage to my vehicle. I'll be back to have my back up camera installed

I bought my husband a new stereo for his truck and needed this hardware so that when it was installed he could still use his steering wheel controls for volume and channel surfing. The installer at Best Buy recommended these and he did a wonderful job installing everything. The stereo works beautifully and the controls work just the same. Definitely recommend!!

Had best buy install my new double din. It was to confusing to do myself. Everything is flush, tight, and wired correctly. If I would of done it myself I probably would have burned up the radio because only 2 channels could be hooked up for my Bluetooth and telephone in my Jeep to work correctly because of the factory amplifier. Thanks best buy !!!

I had a Kenwood head unit with navigation antenna ,microphone ,rear view camera and XM antenna installed.All work was completed correctly .The time estimate to install was spot on and the job was done very neatly.All wires protected and hidden with a very professional appearance .The price with lifetime install gauratee is very fair.I recommend this location ,very neat and tidy shop also,

These guys done an excellent job on installing my radio it. It's amazing. It works good. They done me good

Our installers are pretty good at my local store. Most of them are knowledgeable and deliver awesome customer service. It seems like the store doesn't staff enough at one time though, so if there's a concern to bring up, it takes time from another install because there's only one person working several appointments at a time.

I was happy with the install. it took a little longer than expected, but he knew exactly what he was doing..........everything went together as it should have. The really good thing about Best Buy Installs if you purchase thru them - is that if you opt to sell the vehicle they will remove your expensive upgraded radio and reinstall the factory radio at no charge.

Sean did a great job. Everything looks great. I am so glad I upgraded radio and media package from the original factory equipment. It works so much better and is more versatile than the old equipment. He even finished a little sooner than promised.

The agents installed an Android Auto Stereo Unit in my 2018 Kia Forte. They made sure I had all the parts necessary to keep steering wheel controls and even satellite radio if I wanted it. The install took less than 30 minutes and it was clean and professional looking. I would definitely recommend their service.

The agent was very friendly and knowledgeable. He understood all concerns and was able to communicate clearly.

Very Good install technicians. Worked hard on Christmas Eve. Very confusing setting the install with customer service. Geek Squad not much assistance. I will need to visit the store as I am having issues with the USB port they installed.

Superb service! The installer was funny, kind, effective and efficient! I never knew BB even did installation not to mention at no extra charge after buying the head unit. What a great thing to find out at a tough time where it was already way too soon to have to replace the unit I had.

I want it understood that I rarely EVER give a 5 star review for anything. The service has to be BEYOND the call of duty. And it was. This installer is the best I have had, and I have had a few. Lose him and you will lose business for sure.

This is the second install of this type Mike at Best Buy had done for us. We were so happy with the first install on our New conversion van that we brought My wives car in to get the same system. Mike was up front, very professional and did exactly what was required to make it perfect. I will recommend Mike at Best Buy installations to everyone I know!