Customer Ratings & Reviews

The installation was top notch and only took 45 minutes. The technician showed me how to operate the deck including the backup camera. The view from the camera is very clear. Everything is easy to operate and plug and play with my iPhone. Overall, I'm extremely pleased with my purchase and would recommend the product and installation service to friends and family.

It's $200. Installed a nex4400 pioneer head unit, rear backup camera, rear sensor for backup i got from Amazon. And you know what I'm going to ask them to also wire up my dash cam and it's all included for this price. Bring all your stuff to them to install for your car. Also you can get discounts for home stuff. Get it, i recommend it.

This is the first time I ever had Best Buy do an installation but certainly not the last. The installers were very professional, went over details before starting, and did a neat job. In the middle of a pandemic, they also were diligent at respecting the safety of the customer.

These people were alright, one of them didn’t know how to drive my stick car and told me that they never even ordered the part that I payed to install for the car radio. They did Help a bit more for making me wait another day by fixing my speakers and putting in new ones for free

The agent was very nice and got me the best price and instillation for my car radio

Picked up a great car stereo at Best Buy and needed install. Esteban was amazing. Extremely friendly and professional. Went out of his way to explain everything before hand. Once installed, he talked us through the features and set up to make sure we were satisfied with everything. Could not have been more pleased with the whole process.

I would of gave a five star but the installed forgot to connect the ONSTAR which I had to make another appointment to fix the problem. But other than that they were very informative and gave me a tutor on how everything worked with the radio. I’m very pleased.

Oscar at Almaden San Jose Best Buy installed it super fast and was very professional throughout the process and even called me to make sure I knew the product was finished installing. I’ll be going back here for more car upgrades In the future!

I love best buy, specifically because of the deals they have for electronics. Thatp geek squad is a life saver for the peoples that love to save or have big families that buy their kids electronics and get broken damaged or need a little fix.........

Manager explained to me what parts I needed before I got there. I had the parts and everything went smoothly. Loved the end result. The only negative thing I have to say is don't pay attention to showing up 10 mins early. It's always packed and they almost never can get around to you before your appointment time.

Great professional installation. Only down sides are took bit long to be able to make an appointment and installation itself and had to comeback for one issue. But friendly crew and responsible to make fix quickly make me feel comfortable doing business with these guys in the future.

Great and smooth radio install on my ride with a completely factory looking finish as well. Great job everything works and looks fine.

Radio was looks great had all the features I was looking for now and able to add more in the future which I really like because sometimes you can’t get all the add on now but I can work on getting it late. I would buy it again in fact I have a second car I I might put one in.

Big Shout out to Lenny-store sales and James (I think) installer. I came in to the Dedham store location and these two gentlemen had a new In-dash stereo in my truck in under an hour. Right time right place! Thank you! That’s customer service!

Super nice guys there so helpful and nice they explained everything and took their time to demonstrate the work

The install of my Pioneer deck looked great. It took them about 3 hours to complete the install. They ran the usb and aux cable to a seperate compartment below the deck. When the install was complete the technician showed me how the Pioneer unit works and set up my phone for bluetooth. Very professional and courteous. This is the 3rd deck I have had installed at this best buy. I would recommend them to others.

I first had the radio installed at the Alpharetta location. The fit and finish of the installation was very poor. I did not have confidence they could correct it. Took the vehicle to the Cumming Ga store and Tom did a fantastic job fixing the botched installation. Fantastic customer service and follow up. 5 stars for Tom and the Cumming Ga geek squad.

As always, the Best Buy team had done yet another great job installing my new headunit. Always a job well done with professionalism and confidence. Thanks again!

I was going to install it myself with the help of a friend. It became instantly way to complicated. Thought I could save some money. Took it into the Geek Squad. I am so glad I did. He knew exactly where to put all the cables and wires including the back up camera. How to take off and replace any and all covering to hide the wiring. I'm so satisfied!!!!!!

Hunter, the installer, did a great job. He provided excellent communication and advice.