Customer Ratings & Reviews

The agent was through and quick. He had to cut a bigger hole for deck, looked great, fit great. Was professional and nice. Only reason not 5 stars is I would of appreciated the option to disable the need for the vehicle parking park to be on for movies.

As always, the Best Buy team had done yet another great job installing my new headunit. Always a job well done with professionalism and confidence. Thanks again!

the agents installed my audio system very quickly and was very knowledgeable about the product and showed me how to operate every aspect of it. also told me if i had questions about product to free to call for help. he also installed back up camera and connected it to my steering wheel controls. excellent job.

I am very happy with the installation. The technician informed me of all the additional wiring harness, installation kit and tuner I would need to install the aftermarket stereo. He also informed me of additional products that I can install on my vehicle that are compatible with this stereo unit.

The Agent Daniel was excellent he walked me though the operation and features of the device and even (i feel) went the extra mile by downloading the applicable phone app to my phone to allow the cell phone features to work. He was patient, knowlegable and professional.

These Geeks know their stuff. They are very experienced in all types of installations in vehicles. Best Buy provides them with the best tools to do the job and I am very satisfied with the final result.

My installation was rescheduled due to COVID illness. However, it was worth the wait. He went above and beyond. I couldn’t be happier. If I were his supervisor, I would give him a raise or promotion. You should feel good about having such an employee.

Bought this to upgrade my teens 2010 Nissan Altima and it was a wonderful addition. She can now see if she's backing up correctly. He helps guide her..

Manny installed my stereo and rear view camera. He did a great job with the installation and took the time to explain everything completely.

This Best Buy location had a Knowledgeable team with great service, From the salesperson to the installers. They follow up with a call before your scheduled installation date, they make sure You have what you need. The only thing that I was not happy about my Scheduled wait time, Almost a month wait. Well worth it.

The agent was very nice and got me the best price and instillation for my car radio

Saved me money, very accommodating to my schedule, even told me about all the warranties which I was totally unaware of, it has a great warranty, good info, would have liked some basic instruction on how to use the radio, first time with this radio and it took a while to figure things out, delayed me using it.

I switched to the Best Buy in Citrus Heights after going to the one in Sacramento for 3 appointments prior...so glad i switched and he did it all for me. Great guy, was super nice and absolutely amazing. Knew his stuff and helped me out so so much.

Best Buy installed a new Pioneer receiver in my wife's Honda Odyssey and did a great job. Turn around time was as promised, new unit looks and sounds great and they cleaned up after themselves! I used to install car stereos in my younger days but no longer have the desire to spend my time doing it, so this was well worth it for me.

Super nice guys there so helpful and nice they explained everything and took their time to demonstrate the work

Bought the new stereo receiver to replace original stereo. My Best Buy set up the appointment for the next day and on arriving the technician reviewed the purchase and said that there should be no issues and that he should have the install done within 1 hour + 30 minutes. True to his word, it was done, looked good and sounded very good!

They did a nice thorough job! A few stray pieces were left inside the interior of the car. I kept them just in case they end up being important. The Stereo has recently not been turning on every time I start the car. I'm trying to monitor it to see if I need to take it back to Geek Squad for maintenance.

The agents did a great job but one thing was left on my passenger door, the screw cover on my handle was not replaced,. I looked to see if it fell out but could not find it in the car.

There was a problem with the stereo out of the box and they picked a different stereo and re-installed that one and I like it better than the one I picked. The installer went through all the functions and made sure I understood before sending me on my way.

I could not have been more pleased with my installation. I had a kenwood stereo and backup camera installed in my 2010 F350. Stock-like install, very clean, camera is dead on, every input connection USB, phone, aux, bluetooth, and apps work perfectly. He even set the stereo presets to my original settings. Thorough guidance on installation and how the stereo works.