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Customer reviews

Rating 4.3 out of 5 stars with 5640 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 4.1 Cu. Ft. High Efficiency Top Load Washer's cleaning performance, ease of use, and value for the price. Many appreciate its capacity and size, while also noting that the noise level is acceptable for most users. However, some customers have reported issues with the spin cycle and the washer's overall reliability after a period of use. A few also mentioned challenges with maintaining balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,640 reviews
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    You will love it! Simple to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to wait at least a month in order to write my review, so here it is. I like this washer it was on the cheap side in price and that’s exactly what I was looking for since my washer and dryer is located on the outside of my home and did not wanted to expose a nice fancy one outside. Even though the Insignia washer was affordable she has been good to me. This Insignia washer top loader replaced and LG front load which I has for a while. For a long time I wanted a top loader with an agitator. At first I was a bit concern with the movement of the agitator since it goes sorta slow not like the old school ones that go fast. Even though that was a turn off I still had some faith in this washer. The Eco Autosensing was annoying becauae id something is not well balanced it will give you an error code then you have to go and fix the clothes and let it continue washing. Very annoying if you were to leave do errands and think that the load is completely done and you come back to an error code ughh. Water levels are fine you have the option to add more water for heavy soiled clothes or heavy duty blankets. The size of this washer is pretty decent I can fit one of my really thick blankets with no problem. It doesnt shake or make horrible noises. Easy to dispense your detergent and softner. Overall the Insignia washer does a great job at washing, I got the hang of the off balance error, doesnt shake or make noises. Dispenses enough water. Very affordable and simple to use. So Yes I definitely recommend this washer.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Your input is valuable as it helps us improve and provide a better experience for everyone. If you have any additional comments or suggestions, please feel free to reach out. We look forward to serving you again soon! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Ease of use, Noise level

    Rated 5 out of 5 stars

    A great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first washer I have ever purchased on my own, I live on the second floor of my apartment and Best Buy delivered it and placed it inside as well as the process being great with giving you a call when they’re about to arrive. The delivery guy, also was friendly he even suggested tubing for my dryer if the one I purchased didn’t fit properly. I have so far had it for a day and one thing I can say is that the washer is very quiet, it doesn’t make a lot of noises and it was very easy to set up, especially since I have never set one up on my own before. Another thing is the inside is very spacious and can fit a lot of clothes in it, even bigger items like sheets and comforters.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use, Price

    Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with this washer. It's cheap and just works. Easy to use. Just put your clothes in, put your soap in, close the lid, hit power, pick your cycle, press play. Dings when it's done. No stupid "smart" features that cause unnecessary issues. Owned for 2 months. Best $400 i ever spent. Big enough to do blankets. Uses very little water.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Insignia washing machine exceeded my expectations with its efficient performance and user-friendly features. The variety of wash cycles caters to different laundry needs, ensuring thorough cleaning. Its quiet operation and energy efficiency make it a standout choice. The sleek design and intuitive controls add a touch of modernity to my laundry room. Overall, the Insignia washing machine combines functionality and aesthetics, making laundry a hassle-free experience. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Pleasantly surprised with washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in need of a new washer since September 2022. At that time I read alot of reviews for all the leading manufacturers for their washers. Frankly it concerned me about all the negative reviews. Didn't want to spend $800-1000 for a problematic new High Efficiency washer. So I purchased a used washer. It lasted only a couple of months, now back in the same boat. In shopping for a new machine came across this Insignia washer. Reasonably priced so I gave it a shot. Have had it 2 months and Very Happy with it's performance, ease of use, and it's not that noisy. It has a button that allows for extra water if desired. Multiple settings for type of washing cycles. Although the manual does not explain the differences in the water temperature settings, a little searching revealed the difference between Cold & Tap Cold, also Warm & Eco-warm. Nice options to have. Also the Start Button doubles as the Pause button which allows you to pause the Cycle operation so as to add softener, bleach, or additional items that you may have forgotten and once lid is closed the cycle continues in the exact same spot w/o restarting which seemed to be a complaint with other manufacturers.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a month now and it’s been working great! It’s very easy to use, can hold a lot of clothes or big blankets, very deep (I’m short and need a stepping stool to reach lol), and we love that it has an agitator.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive review of the Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We're delighted to hear that it's been working great for you over the past month and that you find it easy to use. It's wonderful to know that it can hold a lot of clothes or big blankets and that you appreciate the agitator feature. Your feedback about the depth is also noted, and we appreciate your sense of humor about needing a stepping stool! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Insignia Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good washer for the price. It is very attractive and has a nice physical appearance. This is a very affordable washer and very easy to use. It is a little noisy, but not to the point where it's an annoyance. Great product for the price.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your positive feedback, Remz24! We're glad to hear that you're pleased with the affordability, appearance, and ease of use of your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that the noise level isn't a significant issue for you. If you have any other comments or need further assistance, feel free to reach out. Enjoy your new washer! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Ease of use, Noise level

    Rated 5 out of 5 stars

    My thoughts after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good so far, not sure how it cleans like it does, seems like it uses no water. Machine runes quiet, close come out bright and clean! Very easy to use. No complaints so fat

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    My new baby

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer very quiet fit just right in a small spot cleans very well

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your feedback, StaceyW! We're thrilled to hear that you're loving your Insignia™ High Efficiency Top Load Washer and that it fits perfectly in your space while providing quiet and effective cleaning. If you have any more comments or need assistance, we're here to help. Happy washing! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wash machine. I love it! I paid a great price for it and it works great. Has a lot of setting options for washing. Its also energy-efficient and perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love my Signia washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine ! There is lots of room in the stainsteel tub, i love the push buttons and the delay button you can set for later washing , my clothes seem cleaner. I was use to a 15yr old kenmore with a 2 cycle turn knob . I bought my new Signia Nov 2023 and so far I'm very pleased with it. I plan on buying the matching dryer later , but I still have my old dryer that works good. I would advise not to use your knees to push the machine back or in place it could bend the front panel My son accidently used his knees now i have a dent . Sad

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Best Buy/Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. Insignia - 4.1 Cu. Ft. Efficiency Top Load Washer does an excellent job. You can change the temperature, add more water, quick wash, pause the load, put on the hand wash cycle, and rinse and spin only- Just lots of options. A must-buy, must-see in-action washer. Did I mention the price is good? I guess I am in love with this washer, it's a keeper. Old school washer, stainless steel bin, and good results, what better combination one needs? So far it's Kudos over in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Amazing value, no regrets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a bit skeptical at first since it's not name brand, but the price was so attractive i couldn't pass on it. Also bestbuy has an amazing waranty. Even after addi g a 5 year waranty it was still cheaper than the competing name brands. This washer is an amazing value. Ive had zero regrets. Works like a charm, is super quiet, it washes super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best washer I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Never had a quieter washer. Haven’t got any off balance error codes, and I’ve washed everything including comforters, and pillows. Gets your clothes super clean. Easy to use.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      We're thrilled to hear that you're loving your washer and that it's exceeding your expectations in terms of quietness, performance, and ease of use! Providing high-quality appliances that make laundry tasks easier is what we aim for, and we're delighted that our washer has been getting your clothes super clean without any issues. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us. Thank you for choosing our product, and we appreciate your positive feedback! Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916 BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Price

    Rated 5 out of 5 stars

    Love, Love, Love!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I made this purchase. I absolutely love this washer. The features are amazing, the value is amazing, and the size of the drum is huge! There is a button for delayed start time as well as everything from light to heavy loads. You can change your water temperature, add more water with a click of a button, or use the hand wash cycle. Washes really well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Insignia Washer as Good as Name Brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved into a new apartment and needed a washer. I went to Best buy the sales man showed me the Insignia made by Best buy. It was on sale but is it as good as the name brand washers I asked? He said he bought his mother one and it has a 5 year warranty. I said you just sold a washer. I was at Home Depot and Lowes but wasn't getting any help. I'm happy it clean my cloths, easy to use and it has a slick design.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review, DawnC! We're delighted to hear that you're happy with your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. It's great to know that it meets your expectations in terms of cleaning your clothes, ease of use, and design. We're also glad that our sales team could assist you in making the right choice. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285


      If you have any other questions or need assistance, feel free to reach out. Enjoy your new washer! BBY-ExBrand_Insignia

  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 4 out of 5 stars

    Good Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Washer and dryer work very well. It’s silent and runs smooth.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your review of the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. We're thrilled to hear that you love it and that both the washer and dryer work very well for you. It's great to know that they run smoothly and silently. If you have any questions or need further assistance, please feel free to reach out to our customer support team. We're here to help. Ivy | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Ms Rodriguez

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I love it made my life easy. They are so quiet and easy to manage

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Thank you for your wonderful feedback on the Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer. We're thrilled to hear that you love the product and that it has made your life easier. It's great to know that you find it quiet and easy to manage. Your satisfaction is important to us, and we're glad to hear that the washer is meeting your needs! Jeth | Insignia Support. BBY-ExBrand_Insignia

  • Pros mentioned:
    Capacity, Cleaning performance, Noise level

    Rated 5 out of 5 stars

    I love this washer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. It works great and holds lots of closing. It's very quiet and very efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    Almost Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer and Im happy I got one with the agitator. I was afraid the capacity would be a little small, and was actually very pleased that I could easily fit bulky items and bedding inside with more room to spare. My only complaint is sometimes while washing my bath mats or my comforter, during the time its supposed to spin and drain, it sometimes will stop and display an error code. This isnt a huge issue for me as I am home a lot and can easily adjust the item and press play again. I can see how this could be annoying for someone who throws a load in before leaving for work only to come home and find the item is still wet. Other than that, love the washer and very happy with the purchase!

    I would recommend this to a friend
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