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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3589 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers regard the Roomba i7+ (7550) highly for its overall performance, impressive navigation, and convenient self-emptying feature. Many appreciate its ability to handle hair removal, its mapping capabilities, and its ease of use. Some customers have noted the noise level as a minor drawback, while others have expressed concerns about the battery life, suction power, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 3,589 reviews
  • Rated 5 out of 5 stars

    Awesome Roomba

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this Roomba for 2 years and it provided such a great cleaning. We have two dogs that shed and has been able to maintain our floors clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Second one we bought!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super Happy with this vacuum! This is actually the second one we bought. We have one for upstairs and the other for the downstairs. They both have set schedules and keep the home clean!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rosey the Robot

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Rosey! She does a great job with cat hair and anything else on my floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great vacuum at a good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice vacuum. Works great. No issue with the space mapping and saves a lot of time. I still don’t think it cleans as good as Dyson but throughout the week it helps to keep the house clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it. I bought same product for my sister. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great aid in cleaning

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba! I use it to clean. It does take a while to clean my apartment. It takes about 5 hours because it has to go and recharge during the cycle. It does a good job. It does not fall down the stairs.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Overall performance

    Rated 4 out of 5 stars

    Very well rounded robot vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid product. Mapping is good, cleaning is good, battery is decent, cleaning base works well. Honestly doesn’t have any fatal flaws and is very well rounded. I think in 2 or 3 generations of this product, you won’t need a regular vacuum. With longer battery life, more dynamic mapping, better suction, and overall more consistency in room cleaning I will want to have one for each floor that I can just forget about. Hair does get caught up in the ends of the rubber brushes that need to be cleaned from time to time. The clean base pulls from the bottom but once over half full it starts to block some of what it is pulling in. Again, I really like this product and in 2-3 years I think they will have solved these issues to make it even better.

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up so much dog hair around the apartment. Great to keep up with the shedding and took about an hour to get the entire apartment. Delivered sooner than expected. Easy to use and install

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Good device to keep small debris off floor

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned the house pretty quickly, really handy to use when you're away for the day. Gets the little stuff that takes awhile to clean

    I would recommend this to a friend
  • Pros mentioned:
    Hair removal

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba is a great machine! It cleans really well and helps keep cat/dog hair at a minimum. It’s great to use in between deep cleaning because it makes it easier to keep your house up.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Love my Roomba - BEST Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my Roomba as my Christmas present but have been using it since around the first of December, I couldn’t wait. Absolutely no problems with it. I named her Hazel and tell everyone that I got a maid for Christmas! I have my house mapped out and I can pick and choose which rooms I want to clean. I use her every week and love that I spent the extra on the automatic dirt disposal. She cleans and goes back to her station anytime she needs to recharge. It tells me on the app when she has successfully finished her job. I set up a keep out zone when we put up the Christmas tree and she never entered that zone. I have since removed that zone. I only have good things to say, it’s been the best investment and when Best Buy marked it on sale before Christmas they honored the sale price and I even got money back. I recommended it to my sister and she got one for Christmas too. Well worth the money!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the money....

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this vacuum works, it's great, BUT.... The vacuum has a hard time connecting to the base, therefore, it doesn't charge completely, sometimes it will not work at all, one issue after another. Once this vacuum completely dies, I will purchase another Shark. SAVE YOUR MONEY and buy a Shark robot vac.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not great with pet hair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter's Shetland stays here a lot. Her twin sisters Chow Chow also visits. They both shed quite a bit. Thought the Roomba i7+ was the answer to keep my floors clean. It does a great job on the tile floors (kitchen and bath) and gets lots of dirt out of the rugs in the rest of the house. BUT, while it picks up a lot of pet hair on the rugs, it leaves tufts of hair all over the place. Had to use a cordless vac to pick them up. Didn't take long but at the price I felt the i7+ should do a more complete job. Returned it and upgraded to the i9+. That does a MUCH better job of removing hair from a rug. It might leave 1 or 2 tufts but never more. It's a keeper! If you have mostly hard floors, you'll love the the i7. But if you need to clean a lot of pet hair from rugs, go for the i9.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A vacuum for Christmas?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this because my wife was wanting one. Yes, I gave her a vacuum for Christmas. Probably one of the best gifts she received. Very happy with its ability on hard and soft surfaces.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    iRobot Smart Robot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Automatically goes back to charging station when battery is low. Only critique is that you can hear the bumps pretty loudly when it reaches a wall/obstacle

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dog hair master

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outside of not doing a great job in my bathroom- it does an amazing job on carpets. I’m enjoying not having to clean as much after my dogs hair upstairs

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    The Little Vacuum that's Could

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first robot vacuum and so far we are really liking it. It's nice to have been able to tell it not to go toward the dog water area and it just does it's thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good. I can recommend it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for flat surfaces. Bought it 2 years ago and it still works good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Having problems in under 1 yr

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Roomba since May 2020, its now February 2021 and the little guy has started having problems. It started with little issues like banging into doors, then getting himself stuck in strange places he never had a problem with before. Now Roomba is running out of battery life before he can complete his cleaning job and cannot make it back to the docking station, he dies about 2 feet from home. Little Roomba is giving me error message 24 indicating he is stuck or on an uneven surface and that the wheels are spinning when in fact it is on flat tile in open space. But before all of this started the little guy did a great job of cleaning, just not a good thing he is crapping out in less then one year.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Navigation
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love having vacuumed floors when I wake up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a lower level Roomba which just wasn’t cutting it. It was haphazard and sporadic and really just annoyed me. Since we were inside our return period we decided to upgrade to this one and I couldn’t be happier! It takes a couple tries but Cinderella (my roombas name) has mapped both floors of our home and covers the rooms with ease. The floors are done in a methodical manner and are done overnight so I get up to a clean home. I love the self empty function and the ease of use. I’ve emptied the bag once and it’s going strong. It can be loud but if it’s in a spot out of the way you won’t notice it The only negative, if you can call it that, is that you have to ensure your floor is clutter free before use otherwise your Roomba will eat the shoelaces etc. that just forces me to do a once over before bed!

    I would recommend this to a friend