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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3589 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the Roomba i7+ (7550) highly for its overall performance, impressive navigation, and convenient self-emptying feature. Many appreciate its ability to handle hair removal, its mapping capabilities, and its ease of use. Some customers have noted the noise level as a minor drawback, while others have expressed concerns about the battery life, suction power, and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,589 reviews
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Review after 1 month of owning the i7+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the i7+ with the auto dirt disposal on 11/3, and after a months use I’d have to say so far I’m happy. I’ve been able to successfully map both my upstairs and down, and the machine is quiet enough that if I’m running it downstairs I don’t hear it from the upstairs rooms. It picks up our dog hair from the tile floors and areas rugs with no problem and I love that after our map of the downstairs was complete and the rooms labeled I’m able to “spot” clean rooms at will or send “Dusty” out to do a full run. The downstairs is approximately 762 sq ft (although I’m going to have to teach it to read our guest room because for some reason it has yet to find that area after 3 full mappings, so I’m sure it will eventually grow larger than that) and a full run of that area is almost 3 hours: 1 hour and 50 minutes of cleaning and 1 hour to re-charge in between. So far the only cons I have are that when it cleans my large living room rug it pushes some of the dog hair accumulated into clumps that it doesn’t always find again to suck up. Also I became frustrated about clarifying info on setting up multiple floor plans. Nowhere that I could find (such as the FAQ on the iRobot site, google searching or reviews) did an explanation appear that indicated how to set one up. I knew it had the ability but didn’t know how to start the process and I was concerned that if I did it improperly it would overwrite the downstairs floorplan, which it had just finished mapping, with the new upstairs floor plan. After only finding explanations that said it could and not how, I bit the bullet and set him to map upstairs. Luckily the robot is smarter than I thought and within a minute or two realized it was not downstairs and began mapping a new floorplan separate from the current downstairs plan. I’m hoping the machine upkeep is as simple as the rest has been so far as it’s already proven to be worth the price with helping in the upkeep of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    IRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good machine. It works great. It does a great job on the carpet and it's okay on tile and hardwoods.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Overall performance

    Rated 5 out of 5 stars

    Fantastic in so many ways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She really wanted one. I thought it would be some kind of gimmick, but man I was surprised. The Roomba works like a charm and does everything it claims to do. Make sure you allow it to vacuum your entire house and allow it to map everything. Once done, you can select the rooms or zones you want to clean. You can program it to start at a certain time, and even use Alexa to send commands to it. It really works perfectly - over floors and carpets as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gray Roomba!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for our home for last Christmas, so far so good! Works well on our hardwood floors!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iRobot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love my iRobot 7+ I would not hesitate to buy again. It sure helps when wanting to clean love how it vacuum cleans great !

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Flawless

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, had a small problem with a loud noise and was overnighted a new part.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great kitchen picker upper after dinner!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We gave this Roomba - such a good buy at Christmas - as a family gift for my daughter's family. They LOVE it. They mapped the rooms and my daughter is delighted to have it come into the kitchen every day after dinner and clean that area. While they are at work, they vacuum different areas every day She loves how well it picks up most everything. She told us that this is the best present we have ever given the family.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Greatness at a Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with the mapping features, schedules and self emptying

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iRobot I7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, it does a great job, can be programmed, and can learn additional spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Romba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, on sale, can’t beat it does a great job for our flat 1 floor home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba i7

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba really picks up great. It roams around my house picking up everything it comes across. It was easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whistle while you work because u don't have to

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I'm really impressed on what it can get out of carpets after a week of running this vacuum but for multiple days I use my high-powered plug-in vacuum in the same rooms and very little if anything came up I just wish it was a little quieter on tile. Make sure you do a mapping run before you start vacuuming makes the whole process a lot easier. I named her Snow White and she does whistles while she works with a slight hun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba i7+ exceeds my expectations. The self emptying feature after the vac goes back to base is awesome. I love that this vac cleans in methodical patterns. The app lets you customize where and when it cleans and alerts you to any issues like it is stuck or the roller needs clearing. This Roomba beats my old Eufy I previously used that just randomly cruised around and wasn’t customizable. So far I’m loving the Roomba experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba i7 self emptying vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made unit, sleek design. Easy set up and quick sync to the WiFi system. Also synced up easily with Alexa. Voice commands working flawlessly. Fairly quiet operation with efficient complete vacuuming pattern. Empties itself as described. Perfectly negotiated various carpet thicknesses and didn’t get hung up transitioning from hardwood to thicker carpets. Expensive but this far after a month well worth it. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We call it Walley.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the product has exceeded expectations. Would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    iRobot Roomba i7 7550

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iRobot-Roomba-i7-7550 w/wi-fi-connected, self emptying, robot vacuum, charcoal works great and easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Iroboti7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great programming works without effort easy cleaning a fantastic product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, cleans everywhere and does so without issue.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great vacuum -- BB protection plan??

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally love the vacuum!! With two labs pups/dogs - couldn't live without it!! Frustrated how the protection plan works!! I did still purchase it for our new vacuum and would highly recommend it to everyone!! Bought our original i7 December 2019. Started having issues with it earlier this year. The iRobot company was very helpful in trying to help me resolve the issue until they discovered it was no longer under their warranty - then they told me to just take it back to Best Buy. Best Buy sent it off to be repaired - sent back nothing done to it. Still wouldn't work. Best Buy gave me a gift card in the amount that I purchased the iRobot for which was $100 less than what a new one costs now!! I had gotten it on sale and it currently is not on sale. I explained to the manager that I simply wanted a replacement and asked if they would price match it and he refused. Very disappointed that I had to end up paying more for a replacement even with the protection plan!!! Felt they should have sold me the new vacuum for the same price as I originally purchased it for since I also had purchased their protection plan with it.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Noise level

    Rated 4 out of 5 stars

    Great Clean, but Short Battery and Often Clogged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like this product, but the battery seems to only last about 30-45 minutes before it needs to charge (its in an all carpet area, so that might be the problem). The automatic dirt disposal is nice, because in theory you do not have to worry about your Roomba for long periods of time. But in our experience it gets clogged about once a month and needs to be taken apart to remove the clog and it is sooo loud when it empties that it wakes everybody in our house.

    I would recommend this to a friend