Customer Ratings & Reviews

I love the ease of use, easy to read, long battery life.

I like the jitterbug 5 phone. Small and uncomplicated.

purchased phone my mother it is intuitive with yes and no questions. Good functionality

Got it for my grandfather he is only able to use one arm and it works great.

Very solid phone for our grandfather. Works really well and the volume is loud enough to hear.

Perfect phone for my father. He wanted just a basic phone. Great for senior citizens.

works great and simple to use. no problems at all.

Good for basic pphone for older generation like grandparents where smart phones are too much for them.

assist with the notifications and track of the elderly

this phone is really basic. One feature that is not present is that if someone calls you and you missed the call, there is no call history feature so you can dial the person back. The only feature that sets this phone apart from other phones is the 5* button which can help you in case of emergency. I had to go back to the previous service for my father phone and luckily was able to change it without much problems.

Verizon doesn't have strong signal service in the area.

The TV ad over-simplified the use of the "Jitterbug" cell phone. I have yet to put the phone to practical use. The At@T cell was more practicable, and less complicated. I will probably get a higher grade of that type of cell, and toss "Jitterbug"!

I have had the phone for over 1 month and still have not been able to use it. The instructions are not clear.

Not as good for seniors as I had hoped. My husband is hard of hearing but the phone doesn't help with that problem.

Difficult for a senior citizen to manage or to handle.

I had difficulties setting up this Jitterbug flip phone for my father in law. I let it sit there for 5 hours trying to get it to activate. I told the tech I was speaking to that I was going to cancel the service and get a phone with AT&T. Right after that the phone started going through the activation process. With it being this problematic just activating it, I'm sceptical as to how the phone is going to work out. I'll be on the lookout for a backup plan. Just in case.

Purchased today, simple activation, but cost $35 plus fees just to activate it. Horrible sound quality, ringer volume on max is lower than the Tracfone we are replacing. Sale or not, I just wasted over $100 on a product that CLAIMS to be for older people. Should have read more reviews