Customer Ratings & Reviews

Best oven I have ever owned. It does have fans that cool down the oven so if that bothers you know in advance that they exist, have a purpose and you can not turn them off. Longest they have run is about 10mins. They make a fan noise less than my A/C. I use a copper mat to catch drips but there is no exposed burner so cleaning is easier.

I love them. For seven years after buying our house, I had double ovens 13 years old when moved in. They did not have even heat and I couldn’t bake goodies.

This purchase would not have been possible without Michael Burton and John Stewart from the Edgewood store. The oven has been installed and we are excited about using it.

Great looking oven. Temperature holds perfectly. Still getting used to all of the features but certainly has everything we need. Everything about this oven is quality.

Arrived on time(unlike most other stores) and local installer did a great job. It all went smooth! Still learning all the new features but so far it’s a great oven and just in time for the holidays.

I live my new true convection ovens Superior Quality product., kitchen aid you Rock!!!!

Excellent product that performs as stated and advertised.

Love the double ovens. Easy to use. Very quiet. Love the sleek look.

Installation was fast and easy after third party preparation.

Delivered and installed oven with broken glass. The bottom ovens glass was completely shattered and the installation professional told me he thought it was supposed to look that way. Exchanged the item, waited another week for delivery and installation. When they arrived the guy couldn’t install it because he wasn’t a part of the install team. Ticket was wrong. Still waiting on an oven to be delivered and installed and it is almost 4 weeks since purchase. First appliance purchase at Best Buy, needless to say I won’t be coming back and wouldn’t recommend spending $4,000.00 with this company.

I’m building a house so this oven has been in its box for a couple of weeks. I just opened the box for install and noticed 2 spots where the enamel is messed up where the door attaches to the clips. I am now trying to get a new door to replace the bottom door only. We’ll see if my star rating goes up. I haven’t used it yet. I’m familiar with this oven. Very unhappy with my first impression.

This item has not worked since it was installed. When it is supposed to be at 350, it is 60 degrees lower.

The oven is sticking out and leaning forward. It is unacceptable.

Just got installed today by the great Best Buy installers. Looks beautiful in my new, updated kitchen.

My experience was truly great. I love the upgrades from my old double ovens. The blue interior looks great and the larger windows allow you to see everything in the oven. I thought it was helpful that the convection feature will convert time and temps to convection. The delivery and installation was excellent. It fit in the same space as the old ovens and the electrical hookup was done by a professional.

Love this oven! Cooks evenly, convection too and bottom is a huge plus!

BestBuy had this for a good price. Was a big step up from our previous double oven, allowing us to clean both at the same time, the convection feature, etc. There are nicer ones out there, but there are cheaper ones too. Happy with the purchase and would recommend it.

I'm trying to understand how over 500 reviews on this product is still showing it as a good product. This is a horrible wall oven. I have spent a lot of time looking and reading reviews from others and honestly should be seeing just a one star for this product. We purchased ours about a year ago and quite honestly it's hit or miss anytime we use it. Regardless of the top or bottom oven. Forget using both ovens at the same time because it will not happen. Anytime the least amount of steam gets up into the control panel, the oven shuts off. I have been so embarrassed several times when guests are around and trying to cook meals and the oven just shuts off on you. As somebody mentioned it's a terrible design flaw to have a big opening to the circuit board right where the steam comes out off. Almost like the appliance was designed to fail. Over $3,000 for this piece of garbage and I can't even cook with it. First time I purchased KitchenAid and Definitely not ever going to buy another or recommend it to anyone. Sad part is, I had seen one in somebody's house and it looked beautiful. I should have read more about it before buying it. I'm sure I'll be told to replace the circuit board on my own dime. Just terrible terrible terrible

This oven looks good but it is missing some of the features of other ovens in the same proce range and has a rather dated (classic) design. We have also had some trouble with innacurate templates that have been as far as 30 degrees off. KitchenAid has sent out techbicians who improved the temperature accuracy, but it is still off.

Just an awesome oven. We wnated the convience of gas for our cooktop and dry heat of electric for our oven and this oven gave us just that. Loads of space too. Nice high end finishing and quality that youd expect from a made in the US product. Weighs 300 lbs so recommend a professional install.