Customer Ratings & Reviews

I've recently started baking because one can only handle eating, sleeping, and breathing information technology for so long. One of the things I like making are cheesecakes. I have an older Betty Crocker branded hand mixer but it was getting cumbersome mixing this type of batter, especially when you went beyond a couple of 8oz packages of cream cheese. I looked at other brands, but like anything today, many of them had 8%, 9%+ negative (i.e. - 1-star) reviews. While the KitchenAids do have some negative reviews, they were farther and fewer in-between. So I bought this one about a month ago. I finally got to use it this past Thursday night for a "Cheesecake Bake Off" we were having at a departmental meeting. It performed as I hoped it would, even with up to two pounds of cream cheese and the subsequent batter. Yes, there are times you'll have to stop and knock the batter off of the paddle, but sometimes you can lower the bowl, turn the speed up a bit, and it'll knock it off for you. Overall, I'm happy with it and can't wait for more adventures with the KitchenAid. And yes, they are somewhat loud, but thing about what it's doing - this thing is powerful. I'll take it.

Powerful mixer, but bulky and loud. Would like the matte black be available soon. I was able to mix 20 batches of 70 ounces of gingerbread dough consecutively without this thing breaking or smoking. Gingerbread dough is thick and sticky! So i think everything else that’s not as thick and sticky will do perfectly fine.

I bought this mixer on sale plus my birthday discount for 199.99 plus tax The good: This is my first mixer and I am loving it. So far I have made: chocolate chip cookies, bread, cheesecake, and Chinese steamed buns. The mixer attachments evenly distribute and mixes. Any food residues on the sides can be easily swept back down with a silicone spatula. I've heard people complain how the lift design hinders adding ingredients and removing the bowl. In my experience, when I turn off the mixer and lower the bowl, there is plenty space to add ingredients. If the attachment is in my way, I just pulse the mixer to move the arm out of my way. When you remove the bowl, you often will need to remove the attachment first. This is a very minor inconvenience since I am usually done with the mixer when I remove the bowl. If I need to use the attachment later, I just leave it on a plate until I am ready to reattach. I read another review complain the attachments were scratching the bowl causing metal particulates in the food. Those that have this problem should know there is a screw on the mixer that allows you to adjust the proximity of the attachments to the bowl. My mixer was perfectly adjusted from the factory. My attachments move very close to sides of the bowl without touching or scratching. Ive had this mixer for six weeks and I have used it at least once a week. Since the pandemic I wanted to try something new and I chose baking and this mixer is the perfect accessory. In addition I have developed lateral epicondylitis (tennis elbow) so this mixer takes all of the pain away from mixing. The bad: This mixer is pretty big and heavy. I would look up the dimensions of the mixer to make sure it can fit your accommodations and I recommend you choose a permanent place for it so you dont have to move the mixer often. Recommendations: I would recommend this for anyone who plans on making lots of dough. I have read that the professional series has stronger gears that facilitate dense foods. This is my first mixer so unfortunately, I don't have anything else to compare with. I would purchase a cover for this mixer. This mixer is pretty pig so a cover would protect things from falling or collecting in the bowl. Additionally, if your mixer is near a stove a cover would protect it from food or grease splatter from the stove. I found a good one from amazon and there are plenty designs to choose from

Wife was looking at a KitchenAid mixer and waiting for the price breakpoint she was comfortable with. I saw this and figured I would surprise her with it. It didn’t tilt but had more power than what she wanted. She has used it and the only issue was the mix turning grey from the bowl that we thought we had cleaned. The accessories seemed cheap but she was able to use other attachments that we already had. Will review again at the six month mark.

I’ve had one for years. My daughters birthday/ Christmas request was one in ink blue. Looked all over for ink blue or flat black to no avail. Best Buy had one in their system and they got it to me in time for Christmas. My daughter was ecstatic. Matches her new kitchen perfectly.

This product is amazing. My girlfriend makes homemade bread all the time and the bowl isnt to small or two big its perfect. Also pizza dough, my son is autistic so mix vitamins and minerals into his penut butter using this mixer. Plus theres other attachments you can grt for a meat grinder, we bought and homemade icecream attachment. O man the ice cream is amazing

I bought this as a gift for my sister on a whim when it was a 60% off deal of the day. I figured it was high quality as its part of their professional series. Once I pulled the trigger, I began researching customer reviews and identified more than a few negative ratings and experiences. Most centered around the mixer's motors burning out within 18 to 24 months of use. I started to feel a sense of buyer's remorse, thinking I may have selected a defective or poor quality mixer. I warned my sister and she looked into it. Her research showed that the negative reviews were a result of user error and misuse, where most of the owners put dense ingredients into the bowl and immediately kicked the mixer into its highest gear. She told me that not doing that would be common sense for anyone familiar with the appliance, and that perhaps those people were not well informed, and didn't read or follow the instructions and recommendations from Kitchen Aid. I gave her the mixer last week and she was able to run a few test drives, which was a treat for me. Her feedback was extremely positive! She loves the mixer, views it as high quality, and is confident it will stand up to the test of time. For background, she's a moderate to casual user. She uses the mixer to cook and bake for others as well as herself, and also uses the mixer heavily for regular, weekly meal prep. I'm extremely happy with the mixer for its high quality as an appliance and gift for my little sister.

Got this over the holidays on a great sale. I have been thinking of getting one for a while, and glad I finally did. Making 3 batches of cookies at a time is much easier now. I also got most of the attachments to go along with it, but have not used them yet. I might look into getting the bigger bowl down the line. It is also quick and easy to clean up after food prep

I love my new kitchenaid 5pro plus. I can make cookies now a lot faster then before. Also I love that I can purchase 3 other simple attachments one of them is to make your own pasta from scratch. I love it this is the best mixer ever !!!! Thank you !!!!

This is an upgrade to my previous KitchenAid Mixer, and if I didn't read some of the other reviews, and then the manual I'd be pretty upset. I am the type of person who uses this machine, at least 3-4 times per week. It's been one year and good for me so far. I mentioned it being an upgrade, and after having my previous mixer for almost 2 decades (still going,btw) I figured I would just jump right in and use it. I think that's a common mistake. After getting comfortable on a similar device you forget some of the basics of operation. When people say it makes a loud noise, I would fully agree. It is loud, but it's a big electric motor turning some dough that would make me sweat to hand knead, so I get it. But, letting this bad boy warm up while I'm starting my dough has been the most crucial thing I've done. Allowing the gears to get lubricated, and the motor awake has made it a much smoother operator. If you like jazz or that smooth form of it anyway. I'm looking forward to buying another for my collection. I'd recommend it for sure. Just start by reading the manual, watch some YouTube videos on operation, and don't throw quick hardening cement in it, and you'll be fine.

Couldn’t be more satisfied. The color, brand, weight, function of this kitchen aid appliance is worthy of everything. It’s a relief and I caught this on sale for $199 during Black Friday. You will not go wrong with this

This Kitchen aide mixer is the best I have ever had. Absolutely love it. Powerful enough to handle large batches of dough and also gentle enough to handle light whipping. Definitely recommend this product.

Love my mixer! A nice looking, Great quality and a Nice equipment in my kitchen !

Been using for 2 years now, makes baking so much easier!

I bought this as a gift for my wife baking business and she has always been helping her business grow by increasing turnout and making more sales and thereby increase her income,very easy to clean and use

This still works amazing! I also had a good experience while in store and staff helped me with anything i needed!

I found the color I was looking for at the best price ever! I sincerely recommend it, when it comes to quality and performance. It does the job a lot faster and easier especially for that delicious and fluffy bread making and so many other goodies. Now, when it comes to the weight. It is a quite heavy, but then a light weight equipment might not have the same performance or better yet durability. I'm very excited to have it. It came in the best time!

Perfect counter space, reviewing after having it for two years, absolutely love it

Great mixer. Love the size of the bowl. It mixes well! Love the attachments.

This is my first Kitchenaid Mixer and I love it! I got the Apple red color for my birthday and it is as advertised. Included in the package with the mixer, I received the 5 Quart stainless steel bowl which comfortably holds 1 1/2 pounds softened butter & sugar at any given time without spillage. Also, you get an egg beater, the flat beater which was missing. However, I contacted customer service online and they resolved it. They gave me 2 options either send back the whole package or they refund the money for the flat beater. So, of course I choose the refund and ordered it separately. I received it in the mail so I’m extremely happy about the outcome. Overall, it’s beautifully crafted workmanship culinary designed addition to any kitchen. Save tons of time by not mixing the cake batter manually. In addition, you can always purchase the Flex Edge Beater which is attached to the mixer to mix the cake batter and reduces scraping the sides of the mixing bowl. You also get a Dough hook accessory to make dough for baking bread or pizza. There is a lever to the top-right hand side of the mixer that adjusts the bowl to lift up or down to the base before starting your mixer. The on/off feature is on the top-left of the mixer with different speeds. I only use speed #2. Note: Make sure you are aware of the type of mixer you have, to ensure that you order the accessories for your specific Kitchenaid mixer.