Customer Ratings & Reviews
- Model:
- CBGJ3023D
- SKU:
- 6534248
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Best cooktop by far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great combination of modern sleek meeting quality and smart technology! LG definitely makes Life Good with products like this.
I would recommend this to a friendBestbuyfanboy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Addition to the new kitchen Great customer service with selecting the cooktop
I would recommend this to a friendLoved it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with my purchase. Got it and used it immediately
I would recommend this to a friendGreat cooktop
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cooktop and nice looking, works great and very shiny!
I would recommend this to a friend- Cons mentioned:Installation issues
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||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Medium quality Doesn’t perform a uniform fire through all of the positions. Plus BestBuy installing team is not what I expected. They are in hurry always and asking for money for any unexpected job they face which I can’t tell it’s necessary to be done or not.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are disappointed to hear that you were not satisfied with your purchase. We strive to provide the best quality products to our customers, and we apologize for any inconvenience that you may have experienced. If you would like to discuss how we could rectify your experience with us, We'd love to hear from you. Please reach out to our Customer Support Team at 800-243-0000. ~Tanisha
- Cons mentioned:Delay
Not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After waiting for a month best buy informed us they cancled our order. So we have to buy from somewhere else now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JasonK. Thank you for taking the time to share your experience with us regarding the LG Cooktop (CBGJ3023D) model. We apologize for the inconvenience caused by the cancellation of your order after a month of waiting.
We understand how frustrating it can be to have your order canceled, especially after such a long wait. We value your feedback and will use it to improve our processes.
We apologize for any inconvenience this has caused you and understand that you had to purchase from another source. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport so we can help you further. We'll work with you to address this issue and explore alternative options that may better align with your requirements. ^Juvy
Still waiting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apparently this item was put on back order an I was never contacted
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on the LG Cooktop (CBGJ3023D) model. We understand the frustration and dissatisfaction caused by the lack of communication of our customer service regarding the back-ordered item. Please know it's important for us that you receive the exceptional service you deserve, and it seems we are falling short of your expectations in this instance. We'd like to make things right for you. We recommend contacting Best Buy customer service at 888-237-8289 so that they can address this matter and provide the assistance you need. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy
- Pros mentioned:Amazing
Great wall oven cooktop combo
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cooktop. A great improvement over the predecessors.
I would recommend this to a friend LG Cooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cooktop and great experience in purchasing at the store and installation!
I would recommend this to a friendCooktop
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is a nice product and beautiful product very easy to install
I would recommend this to a friend
What experts are saying
