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Customer reviews

Rating 4.1 out of 5 stars with 142 reviews

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82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 142 reviews
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    It's well made but flawed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is made from obviously high quality materials and it is manufactured to a very precise fit. It is nice when the case relieves you of the expense and aggravation of installing a screen protector. On the downside, while it is more compact than the typical Otter Box, it still makes an already large phone even larger. That alone wouldn't warrant a rating of only 3, unfortunately it has one fairly major flaw. Somehow the screen protector interferes with the light detector so your always on screen and sometimes even the unlocked screen is almost impossible to use in a dark room. They have been made aware of this, don't know if it's been addressed or not. While I clicked the not recommend to a friend actually I would with reservations. If you don't use the light sensor it might be good for you as is.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Its a lifeproof

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't tried to see if it is waterproof with the phone in it yet. It is very responsive on the touch screen. The sound leaves something to be desired but of course it is completely sealed and you can hear it. I reccomend a good set of Bluetooth headphones so you do not have to open it and mess with the included headphone jack extender.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Good protection, a bit clunky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were few options for cases for the LG G5. LifeProof seemed to offer the best of both worlds as there weren't any screen protectors available. The case is supposed to be waterproof, I haven't tested it and don't plan to. It's fairly easy to get on and off, the only thing you have to be careful of is the screen of both the phone and the case needs to be lint free and clean. No problems with touch screen. It's just not particularly pretty, it was only available in black.

    I would recommend this to a friend
  • Pros mentioned:
    Water proof

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this case due to its claims as water proof. Its alot thinner than the otter boxes i worried about if i drop my phone (havent yet) due to it being so thin. It appears to be water tight to plug in my head phones u have to unscrew the section of the case for it and screw in a special attachment to keep it water prooffyi a huge pain. Thats the o ly down side to the case it that u have do that to pkug in head phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    Overpriced case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a protective case, it does it's job. But it has it's flaws too. You can get similar or in some cases, better protection, for half the price of what this thing costs. The upside is that the company will ship you out a replacement case for no charge if you run into any issues.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Pricey

    Rated 3 out of 5 stars

    Too expensive and bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is too expensive and bulky! However, if you are someone that uses your smartphone in or near water, then it's a good idea to have this case. I do NOT use my smartphone in or near water so I do not recommend this product as there are many other lower priced, high quality alternatives.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi The9,

      We’re sorry that the FRE case is a bit too bulky for your comfort level. We completely understand your apprehension based on price, but we have full confidence that the cost is well worth the maximum protection, outstanding customer service and the amazing one year limited warranty you get. If you ever have any LifeProof questions or need assistance with your FRE case please do not hesitate to give us a call at 1-855-419-7418.

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Waterproof
    Cons mentioned:
    Pricey

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy yet lightweight case. Keeps my LG G5 water tight as well. I've dropped my phone a few times with it already, no damage done with this case on. A little on the pricey side but definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the best of luck with phones because I neglect them a lot. My last phone was built waterproof and had a milspec rating so I never worried about a case, that phone took a beating. When I upgraded to the G5 I knew I needed a case and the only one I was going to buy was a lifeproof. I've dropped it at least a dozen times already -usually getting out of my car. It has held up as expected. I haven't done much around water to comment on its waterproof capabilities, but have friends whom swam with theirs so I expect it will be just fine. Overall a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 3 out of 5 stars

    Meh...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had Lifeproof cases till I tried this one and I have to say I was kinda disappointed. I understand that in order to make the case waterproof you have to have the covering over the speaker for your ear for when you're on the phone, but it greatly diminishes the quality of sound coming out of the speaker. It vibrated and sounded like everyone was trying to talk through a piece of cellophane. It also made the external speaker sound pretty bad too. It's ok if you can deal with that and also don't have a phone with a removable battery because it is such a pain to take off the phone to switch the battery pack (like on the LG G5 I had the lifeproof on), or to attach any accessories. If you plan on just leaving the phone in the case then it's definitely a durable case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to install, Waterproof
    Cons mentioned:
    Pricey

    Rated 1 out of 5 stars

    1 week of use, already needs warranty replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Lifeproof case for the LG G5 is a great fitting, durable phone protection solution. It has a great "hand-feel" and doesn't interfere with device usage. However, after a week of use including several (probably upwards of a dozen drops), the screw-in waterproof headphone port plug tether has broken, and the charge port waterproofing element won't stay in place. Pros: Easy installation Great protection against drops/spills Cons: Poor build quality/materials (don't hold up to use) Price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Slim, Waterproof

    Rated 5 out of 5 stars

    Great for active users.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the g5. Slim and light. Great for those you are on the move and near water and dirt, easy clean up with a quick wash and fits in all my pockets. 10/10

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. Protects it from the elements as advertised. Only draw back is over time the screen protector gets hazey and reduces your clarity of your phone. Wish they made the version without the screen like they have for Apple products

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Decent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did the water test when I bought and after each time it got wet. Worked great until the blue grommet didn't line up correctly one of the times I took my phone out and my phone got wet. Overall its a great case if used correctly. Little overpriced for me but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid product that gives optimum protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover provides optimum protection against water and impact damage while not hindering reaction from tactile contact on the screen. The only drawback is the price. $70.00 plus is rather steep.

    I would recommend this to a friend
  • Cons mentioned:
    Seal

    Rated 4 out of 5 stars

    Tested waterproofness with coffee, works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bigger than I thought, but ok. Still fits in my pocket. Little blue seal at plug fell out but easily put back in. Just wonder if it will fall out again. Satisfied with product.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no moisture has gotten inside and has protected the phone from a few spills already. Charging port cover seals nicely and is still securely closing 1 month in.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 4 out of 5 stars

    Great for bikers, holds up to weather

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bike to and from work most days so I needed a case that was water-resistant and sturdy. This one even got run over in the street and got away with little damage!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lives up to it's name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case, although it does take your sleek phone and cover it with plastic. It's a compromise, if you swap LG Friends modules often this isn't the case for you. If your G5 is a normal phone and you don't worry about drops or water, this is prefect. It just lets you live your life without worry about the phone. Two small points that keep me from giving it 5 stars. You may or may not have headphones that will fit into the well. I had to try a few pairs. If you use speakerphone often, it may sound really muffled so you'll have to hold it much closer than normal.

    I would recommend this to a friend
  • Pros mentioned:
    Waterproof

    Rated 2 out of 5 stars

    Protects wonderfully, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case sealed perfectly and did a great job keeping out water and protecting from impacts. That would be great, except that once in the case the phone would not wake from sleep 8/10 times. The tap to wake feature, biometric scan and even pressing the power button just stopped working. Immediately after removing from the case they all returned to working properly. Obviously this could be an issue because of LG, but either way if the phone doesn't work correctly in it the protection it offers doesn't really matter.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Great case for overall protection and slim

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice case slim and very protective. Never fails well worth the money.

    I would recommend this to a friend