Skip to content
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 539 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 539 reviews
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    I love this Iphone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of options for IPhone X cases but it turns out that this case was slim and lightweight. The true test is when you drop your phone and it is protected.

    I would recommend this to a friend
  • Pros mentioned:
    Clear

    Rated 4 out of 5 stars

    A Nuud without the water protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Next definitely makes the iPhone X taller and wider. It’s a great case with good protection and a great way to show off you’re device, seeing that the back is clear. But it’s not a waterproof case. But not a deal breaker unless that’s what you’re looking for.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive

    Rated 3 out of 5 stars

    Moderate protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems to work We’ll, just that it’s slippery when you place it on your jeans and seems to be bulky in your pockets. Another issue is that it seems to get dust accumulated on the back camera lense.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Dear AppleUser,

      Although it's awesome to see that your iPhone is safe and sound with the NËXT series, we apologize that this case isn't quite jiving with your style! We're always looking for ways to enhance the LifeProof experience, and we'll gladly pass your thoughts along to our product design team for future consideration. In the meantime, we typically recommend using a trusty microfiber cloth to wipe away any dust that accumulates on our cases. If this doesn't do the trick, please feel welcome to call our handy representatives at 1-888-533-0735, and they'll gladly help to fix things up!

      Best,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love this case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a few cases for my brand new iPhone xs.. I tried the outerbox symmetry and incipio clear case and a wallet case. But this lifeproof case felt more appropriate. it shows off the beauty of the iPhone, while protecting your investment.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had an Otter Box defender at first, but switched to this. Dropped the phone less than a foot and broke the screen protector with the Otter Box. So as the name of the review states, so far so good with the Lifeproof (and yes, I know it’s the same company).

    I would recommend this to a friend
  • Pros mentioned:
    Clear, Protection

    Rated 5 out of 5 stars

    Awesome case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case because your able to show the phone off with it’s clear back side. Also love that it offers great protection from drops. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case protects the phone really well. It is clear to see the color of the phone on the back and also has a nice color on the sides for a pop

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Durable case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, very durable. Assembly is a bit difficult and the edges are very big around, for protection but it makes your phone very bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Very light and strong

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this case does not add up much bulk to the phone and it protect it all around, i have drop it several time and not a scratch to the phone yet

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is sleek and protective. Fits in hand well. The lip of the case seems to protect screen well.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Very durable

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case, i have used for almost two years and in perfect condition. Protects my phone from all drops.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    good case but not durability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first use, I love it. It gave me a sturdy and comfort feel. However after a while the rubber around the case started to fall off including the plastic buttons at the volume and power. Lifeproof should look into this.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. Great case. Nice and slim. Seems to protect it well while still showing off the beauty of the phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to get this case replaced twice. It’s peeling on the edges and I haven’t had this case for more than 3 months. They have offered to replace it I accepted,paid shipping which was fine. But this case is horrible...The sides peel off the rubber is coming off, first day it had several scratches and I was fine with that. It started to just go down hill for this case. So over priced. Don’t waste your money, dirt just loves this case. What makes me mad is how easy it was for water to get in this case and only having it for about 2 weeks it messed up my speakers. It was water that had accidentally splashed on my phone I didn’t submerge it. Don’t pay more then $20. How can this protect my phone if it can barely withstand 2/3months before it falls apart.

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hey there Hope8299,

      We're truly so sorry to hear that you've been experiencing some bad luck with the NËXT series. We certainly appreciate your chagrin, but not to worry - our awesome representatives are in this for the long haul to make sure that your iPhone stays well protected for a long time to come! Please feel welcome to give them a call at 1-888-533-0735 - they'll take a closer look at what happens when the issue occurs so that we can find the root of the problem. Once we find the cause, we’ll be able to come up with a more permanent solution!

      As for the water, the NËXT series is not one of our waterproof designs, and we would not recommend putting the case in any circumstances with a lot of liquids. If you have any additional questions on this, please let us know!

      Sincerely,
      LifeProof Customer Service Team lifeproof

  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very durable. A great compromise of protection and not having the cover issues like a full LifeProof.

    I would recommend this to a friend
  • Pros mentioned:
    Clear, Durable

    Rated 5 out of 5 stars

    Looks cool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is durable and cool. The fit is perfect, I love the clear case to show off the iPhone glass back.

    I would recommend this to a friend
  • Pros mentioned:
    Durable
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case it great not bulky seems very durable. The price was a bit much but for the protection it was worth it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Do Not Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I absolutely love lifeproof cases. They’re made good, they’re stylish and protective... HOWEVER with this particular case I am extremely disappointed. I’m giving it two stars because it did protect my phone which is the most important aspect I guess. But the quality of the case is lacking. The rubber that goes around the plastic started coming off after just a few months of use. The plastic didn’t hold well for drops as it was cracking and chipping off. (But like I said it did protect the phone). I’ve never had any issues out of the FRE cases and I’ve owned multiple of them. But this NEXT case I will not own again. Even tried to see if lifeproof would cover it under the warranty.....NOPE. only the FRE case apparently. So now I have a case that is in the trash because it literally looks like it was a $5 case and not a $50 case. (It was actually thrown away because my mom didn’t realize it was an expensive case and saw how crappy it looked and tossed it)

    No, I would not recommend this to a friend
    • Brand response from LifeProof Support Team
      Posted .

      Hi Techgirl29,

      We sincerely apologize that your most recent LifeProof interaction ended up being so disappointing! We're not entirely sure where things got lost in translation, but this case is actually covered under our warranty, and had you directly contacted us, we would have been happy to help. As it is, we sincerely hope that this experience does not turn you away from LifeProof for good, and if your heart is set on the FRĒ series, we do offer it for that device. Simply give our friendly representatives a call at 1-888-533-0735, and they'll gladly walk you through some options!

      Kindly,
      LifeProof Customer Service Team Lifeproof

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    EXCELLENT, But pricey

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am told this is the best, better than Otterbox. It costs more, so must be? Not the easiest to get on and very hard to remove, but seems to provide excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Love my LifeProof

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had an issue with LifeProof. I drop my phone constantly- and have NEVER had an issue. Worth the price.

    I would recommend this to a friend