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Customer Ratings & Reviews

Model:
966195-0403
SKU:
7997055
Your price for this item is $99.99

Customer reviews

Rating 4 out of 5 stars with 15 reviews

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Rating by feature

  • Ease of Use

    Rating 4.1 out of 5 stars

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87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Cons mentioned:
    Latency

    Rated 4 out of 5 stars

    Simple and effective

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to add it relatively quickly to my existing Harmony 1100 setup (after realizing the Logitech software didn't want them both plugged in at the same time) and I was able to easily hide all my gear inside my cabinets. If I have a complaint, it is that the response time when pressing a button is a little bit slower than the pure IR solution. The increased latency doesn't matter for most things, but for fastforward with a Tivo it can be a little annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Latency

    Rated 5 out of 5 stars

    Logitech RF extender, Just what the Dr. ordered!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know what other folks previous to me were complaining about. I just bought this RF extender for my Harmony 1000 earlier today. I got it for $69.99 elsewhere admittedly but... I read reviews from people about how difficult it was to download the software and set it up. WHAT??? I purchased it despite the reviews because I was having problems with my theater system receiving the IR signal from my remote due to how it is configured in the room. It's not behind glass or cabinets but it is a definate challenge to one's marksmanship none the less. So I got the product home opened it and read the instrcuction paper and went online in an attempt to download the "needed software" from Logitech. Upon my download attempt, it informed me that there was NO SOFTWARE AVAILABLE for this product!! I was skeptical at this point to say the least. However, I simply read the paer of instructions that came with it and put everything together as instructed and then plugged it in. As a precautionary measure, I updated my remote again with my programmed activities and... viola!!! Everything works as it should! I tested it in a variety of ways, pointing the remote straight up at the ceiling, from the other end of the room, facing AWAY from my system... No issues at all. Of course I've only had the unit for a day so who knows 6 months or a year down the road? Fortunately, I take VERY GOOD CARE of my tech devices and components so expect no issues in any near future. As for the "time lag" the RF extender creates between the remote and devices? I haven't noticed any that was discernable. The harmony 1000 and 1100 has a slight lag in carrying out commands anyway but I guess that's the price to pay for having the "GEE-WHIZ!! Lookit that!" remote anyway. Maybe it's because I JUST got the product today and from the time of previous reviews until now #2012#, they've finally improved it? Because for me it truly was a "plug and play" experience. Definately an awsome solution for the only flaw in a terrific product!

    I would recommend this to a friend
  • Pros mentioned:
    Works well
    Cons mentioned:
    Blocks usb, Lacking documentation

    Rated 2 out of 5 stars

    Call Support if you want this to work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with a Harmony 1000 because my center channel speakers blocked the new Plasma IR sensor. It was a nightmare to set up, lacking all but rudimentary documentation. On-line FAQs and help were no better. Just call Logitech/Harmony Support! With a degree in Engineering and more that 30 years experience in hardware and software development and support, I'd recommend the following: 1) Don't waste your time with the documentation; it's almost worthless -- call Support 2) Update firmware on both units -- they suggest you refresh it every 3 months 3) Extender has to be paired with Harmony 1000 remote 4) Don't plug both power and USB ports at the same time on either the 1000 or the extender -- blocks USB communication if the power supply is connected 5) Take care to properly set up the devices that you want to use the extender for in the Harmony 1000 6) Once set up properly, it works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Hides devices, Rf control

    Rated 5 out of 5 stars

    works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of my system runs on IR control. The Marantz receiver model I have does not work well on a distributed IR system, so I needed to add RF control for it. Using this item in conjunction with a Harmony 1100 allowed me to use RF to IR for my receiver, and my standerd remote IR system for all the other components. The extender is configurable to transmit signals for one device, or multiple devices. That feature made this controller a winner in my book. Logitech online software configures the remote and the extender at the same time, saving time.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality
    Cons mentioned:
    Placement of wires

    Rated 4 out of 5 stars

    Great extender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The RF extender permits components to be placed inside cabinets and functions well. The placement of wires is somewhat cumbersome, thus aesthetics is sacrificed for functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Functionality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    had to purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased the expensive harmony 1000 remote to be able to control components in a closet. what i didn't know until i began setup was that i had to ALSO purchase the wireless extender for this to be possible... another $100 on top of the already pricey harmony remote, $400. however, the system works beautifully. after a couple of weeks it did stop functioning, but logitech support corrected the problem in about an hour over the phone. in all, i am very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good investment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had it set up and running in a short amount of time. We did have to go back and set one of the devices to be controlled with the extender rather than the remote but it was fairly easy to do by connecting it to the computer. It sure is nice to be able to close the cabinet doors! We have been using it with an older model - 1000. We spent much more on a similar item from someone who set our system up in a new home and it did not work most of the time, even with the cabinet doors open. I gladly spent this $100 for something that worked the way we wanted it to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly with my 7 devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this so we wouldn't have to point the remote directly at the units under control. Like all things that add complexity to your setup it requires logical thinking, ability to read instructions, and patience. Not everything can be made dead simple for the technology challenged. Those that are technology challenged should hire someone who has the ability rather than complain. The Harmony remotes and this extender work very well and are about as simple as they can get considering the level of capability they add to the system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes life a whole lot easier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have all my componants in another room and this works great. Don't have to point it anything but the air. Love in it..

    I would recommend this to a friend
  • Pros mentioned:
    Rf control

    Rated 1 out of 5 stars

    Spotty Performance - Removed From System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Logitech Harmony 1100 remote with a smoked glass credenza to hold my home theater components. I have numerous delays in the 1100 activity sequences because of idiosyncrasies of some of the components. This means holding the remote pointing at the system so the IR can eventually do its thing, over time. I figured that, with the RF Wireless extender, I could initiate the activity and not worry anymore about the 1100 remote as the RF did not require line-of-sight and this wireless extender would seamlessly emit the IR commands. The setup is cumbersome (download to remote and extender) for each little change, but I followed the instructions and waited until the 1100 programming was working to my satisfaction. I used the zone option (four pairs of emitters, assigned subsets of components to each...) My manuals showed me where the IR sensor was on each component, but I verified using the specific component remote, walking closer, etc., to confirm placement. I then placed the IR emitters over the sensors and verified that the system would turn on/off. However, in operation, about one-half of the time one of the devices would fail to turn on. Going into "device" mode and hitting power would work, most of the time, but sometimes a second or third push was required. I experimented with repositioning the IR emitters, but never got 100% reliability, so I disabled it. Great idea, lousy execution.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 3 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this component works as expected. I am using this with a Logitech 1100 wireless

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    from another room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to set up with help of Logitech technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Hides devices

    Rated 5 out of 5 stars

    All devices are hidden

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to keep all my devices out of sight, but keep working.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Works great with my PS3 and Harmony One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and was easy to set up. Very simple instructions.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Time Intensive set-up (if it works)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working to get things going. Not ready to toss the old remotes as this one does not work yet. High hopes in the next weeks when support center is open. This will either be the coolest thing ever or a trip back to Best Buy. Don't plan on picking it up and getting it to work the first hour or first day even. I can't recommend until I see it working but I will follow up with a post once things are working. No further posts means I returned it.

    No, I would not recommend this to a friend