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Customer Ratings & Reviews

Your price for this item is $899.99

Customer reviews

Rating 4.4 out of 5 stars with 1476 reviews

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86%
would recommend
to a friend
Page 1 Showing 1-20 of 1,476 reviews
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    I’ve only had my washer 6 weeks.

    |
    Posted .
    Owned for 1 month when reviewed.

    I’ve only had my washer 6 weeks. When I went to get my sheets out of the washer, my sheet was in the tub like the washer had eaten it. Obviously I’ve washed these same sheets in this machine multiple times. No problems until today. I managed to pull some of the sheet out gently. Couldn’t get it all. Put it back in turned on delicate cycle so it would only use a little water. I let it barely start to agitate. Paused the machine Opened it and pulled more sheet out. Did this twice until I got it completely out. I have no idea why this happened and of course it’s past the 30 days where you can exchange for another machine. I hope nothing like this happens again. Fortunately got the grease out of my sheet using Dawn dishwashing liquid. Never saw this coming.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

    |
    Posted .

    I had this washer for about a month. It works well and is very quiet. I read some reviews that it make loud a banging noise. Mine did the same thing. It was not the washer it was hammer pipe. I installed hammer arrestors for $10.00 each it took care of the problem. It does get the clothes clean. Make sure you put them in right or you will wait a long time for the washer to level itself out. I uploaded a picture of the hammer arrestors.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great washer, but was a display or open box

    |
    Posted .
    Owned for 1 month when reviewed.

    IThe experience was less than perfect. I purchased the washer and dryer under challenging conditions. I was disappointed when it was not delivered as originally scheduled. When the washer was unloaded it was not in a box. In addition the washer does not match the dyer in style or size. That said, the washer is superb. Clothes are cleaned extremely well. I had a front load which is supposed to be better but this Maytag is in a class of its own.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    5 STARS!...delay option for when we get "FREE" elc

    |
    Posted .
    Owned for 1 month when reviewed.

    We love it!!! Alot of bells & whistles!...really love the delay wash up to 12 hours....we get "Free" electricity from 8:00 PM to 6:00AM! What a deal! Very quiet operation!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer & dryer combo

    |
    Posted .

    Our washer quit working. We looked at Consumer Reports to know the best ones to focus towards while shopping. One of the limiting restrictions was the actual size of the combo of machines compared to the designated utility room size. We love them!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    High hopes deflated

    |
    Posted .

    For the first several months, I was very satisfied with this machine. But then, it decided to eat my favorite sheet. The sheet somehow got pulled into the crevice between the agitator section and the other part of the drum. I am extremely disappointed, as this machine seemed to have better reviews than a lot of others in the same price range. And even the salespeople seemed to prefer it, due to the addition of an agitator to the HE design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Product does a VERY poor job.

    |
    Posted .

    This washer does not perform as advertised. It does an extremely poor job of cleaning clothes on all settings. (I tried all.) The agitator in the washer is suppose to cycle clothes from the top to the bottom of the machine and then back to the top; however..., clothes that started on top stayed on top and were never cycled from top to bottom. My parents had a Maytag, (which has always been a good brand) and it clearly cycled clothes in the washer, thoroughly cleaning them. Not so with this washer. VERY DISAPPOINTING! After further in-depth review of other Maytag washer owners on-line, it appears that this is a common problem with the current line of Maytag top loading washers. You cannot always believe every product complaint on line, but in this case, they were very accurate.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Big capacity - agitator is useless

    Posted .

    When I first got the washer a few months ago, I was thrilled to have a very large washer with an agitator. Now, I feel like I should have bought a front loader. If I leave the settings to autosense the water level, it doesn't even put in enough water to fully wet my clothes. Even if it does wet me clothes, there isn't enough water to let the clothes move freely as the agitator tries to move them. Normally I hear a higher pitched whirring sound coming from the machine and when I investigate, the agitator is spinning rapidly in the middle of my clothes without moving any of them. It is literally rubbing holes in my clothes. If I choose the deep fill option, the washer fills up with plenty of water, but then the agitator stops moving quickly like it did before and now it moves so slowly that it still doesn't move the clothes around. There is no in between settings. If it let me manually choose the water level, that would be great, but it doesn't. I am not overloading the machine by any means. I am literally washing 2 pair of jeans, 4-5 t-shirts, a few pair of socks and a few pair of underwear. I feel like my clothes aren't getting clean at all. I'm very disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer!

    |
    Posted .

    I love this washer more every time I use it. I replaced a 30 year old Maytag with this new version. The tub is double the size of the old one-king bedspread fits with room to spare. Wash cycle takes longer but clothes are cleaner.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Holds a lot

    |
    Posted .
    Owned for 9 months when reviewed.

    Was worried this may not hold a lot of clothes but it does. I washed a queen comforter and had room to spare. Nice tones when starting and done. Cleans well except for socks but I have yet to find a washer that cleans socks perfectly. Beautiful color.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love it

    |
    Posted .
    Owned for 1 month when reviewed.

    Love it, very easy to use. My close are clean, and I didn't have to check on how it was doing.

    Features

    Ease of Use
    4 out of 5
     
     
     
     
     
    Quality
    4 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed after 2 months

    |
    Posted .

    After using this washer for less than 2 months, I found a big puddle of water under it after completing a normal load. So, I'm not too impressed at this point, although before this happened, I've been pleased with the performance of the machine. The Geek Squad will be servicing my machine this week, so more to follow....hopefully all goes well and my machine makes a full recovery.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good, little noisy changing of settings

    |
    Posted .

    Like the wash machine, service and delivery great. Washer is noisy but washes good. Think the old wash machines are better made. Would refer to best buy, but not the product.

    No, I would not recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Works for me.

    |
    Posted .
    Owned for 1 month when reviewed.

    Any time I'm in need or and its emergency Best Buy is always there for me I'm very happy with the store I'm very happy with every associate. Thank you, Greg D.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washing machine

    |
    Posted .

    A great washing mashing and does a great job of cleaning our clothes.

    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Large capacity and cleans great.

    |
    Posted .
    Owned for 1 month when reviewed.

    This washer works so much better than my previous one. It handles bedding and large loads easily and does a great job cleaning all items.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Super loud and already broken

    |
    Posted .
    Owned for 5 months when reviewed.

    Do not buy! I would not recommend a Maytag to anyone. Poor customer service. We bought the washer in May, and 5 months later, it ate my clothing. It is also the loudest washing machine I have ever heard. After 48 minutes on hold and finally talking to a rep, they are not sure if it is under warranty. So, I may have to pay a rep $80 if they deem it not under warranty at their time of visit. They can not determine before their visit.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Lid problems

    |
    Posted .
    Owned for 8 months when reviewed.

    I loved this machine at first BUT a little over a year later we started having problems with the lid. Now the hinge disintegrated and broke completely off. According to repair man this is a common problem. I really thought Maytag products would be better than this. The whole lid will have to be replaced AND it’s not covered in warranty. Really disappointed.

    Features

    Ease of Use
    3 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Poorly designed

    Posted .

    Do not buy this unit. The design is terrible, the detergent tray gets dirty fast, black gunk build up. Our previous machine did not have this issue. The energy saving low water level barely covers a load. The top loading door is slanted, so anything on top, slides off. They made the part of the door that is touched most in a badly designed chrome, which gets dirty and scratches easily. Overall this is not worth the money and doesn’t get clothes clean.

    Features

    Ease of Use
    2 out of 5
     
     
     
     
     
    Quality
    2 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Very disappointed

    |
    Posted .
    Owned for 2 weeks when reviewed.

    Auto sense doesn't work properly. It's dented too.

    Features

    Ease of Use
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
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