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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.1 out of 5 stars with 160 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the high-quality keyboard, its ease of use, and sleek design. Many appreciate the compact size and reliable connectivity, finding it easy to set up and use with multiple devices. Positive feedback also highlights the comfortable key travel and responsive keys. However, some users experienced shorter-than-expected battery life with both the keyboard and mouse.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 160 reviews
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks really cool and is comfortable but it doesn't work with Windows 10.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    Great keyboard for the office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is great for the office and price is great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to use this with my laptop to save on USB ports. I constantly lost the connections with both the keyboard and the mouse and lasted only 2 days before returning it. The number pad and arrow keys were also too jammed together. Not a natural feel when typing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tons of problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work with windows 10. Scoured the internet for a fix and every blog said the same thing. Can't get it to work with windows 10. Mouse is awful as well.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello BobB, The Microsoft - Designer Bluetooth Wireless Keyboard and Mouse should work with Windows 10. Microsoft has a 2 year limited warranty. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my second set. I returned it 2 weeks after I purchased for a replacement. 6 months later, the replacement set no longer works. buy Apple wireless keyboard and mouse instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    it working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    o matter what i sis could not get to link up to computer and there were no instructions as well

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't waste your $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps discinecting the keyboard does it more often than the mouse. Both terrible.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello PUMPERNICKELandRYE, Microsoft has a 2 year limited warranty on the Microsoft - Designer Bluetooth Wireless Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 4 out of 5 stars

    Living that Dongle-Free Life

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy this "dongle-less" keyboard and mouse. I've had no issues with connecting to my PC. The keyboard functionality is a little less than what I'm used to, but it's worth it to be able to move around without a dongle, which was always snagging on my laptop bag and breaking. Good purchase, but a little pricey!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent for wireless conectivity w/o dongel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this keyboard and mouse for about a week. They are excellent. They wirelessly connect through Bluetooth, so the devices do not take up the USB port on a Surface Pro 3. The design is elegant, sturdy, and ergonomic. This is a very well made product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Extremely pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, smooth and comfortable! Works exactly as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, types well, feels okay

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my kitchen computer, this keyboard/mouse combo was perfect. Sleek, no wires, small. I don't game with this set, but I do a fair amount of email. The key travel is nice, but it's definitely not ergonomic. Don't buy this keyboard for a primary work computer! The cramped layout is also annoying for the arrows keys, but that's probably my biggest complaint. (There's no space between the number pad and arrows, so you can't "feel" the edges well.) I've had this running for almost two months now and the batteries are still going strong. (As they should be!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and nice key travel. Despite the box saying it only had 2 batteries it comes with all four necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 3 out of 5 stars

    Excellent keyboard, bad mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these keyboard and mouse combos. Both keyboards are excellent, best keyboard I've used. The mouse however is a poor product in my opinion. It's really flat and tires your hand faster than just about any other mouse. The left and right click buttons don't operate smoothly. They tend to stick and you'll hear the plastic creaking when applying pressure to it. It's the kind of cheap plastic you'll be embarrassed to use in a quiet library. Keep the keyboard for everyday use, throw the mouse in a laptop bag for whenever you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Keyboard quality

    Rated 5 out of 5 stars

    Stylish keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great keyboard and mouse combo. It's stylish and easy to use

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    shift key and mouse

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shift key should have been normal size, accidentally hitting the arrow key, very annoying. I don't know how I missed that before buying. Mouse is also not that comfortable, too flat and wide, not allowing a good handling

    No, I would not recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 5 out of 5 stars

    Ultra Smooth and Very Portable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cary this keyboard around with me in my car and book bag. Its durable but smooth and elegant. by far my favorite keyboard and mouse so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    this sucked

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my first bluetooth keyboard and i was so excited to use it,my laptop is running on windows 10 and tried to pair the mouse first,and it wont pair with my laptop,same goes with the keyboard.now I found out I needed to update the bluetooth drivers etc.did it and the keyboard and moused paired with my laptop,after a couple days the keyboard would stop working after being idle,now it wont even pair up.so dissappointing for a piece of gear worth almost a hundred dollars

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello chino, Microsoft has a 2 year limited warranty on the Microsoft - Designer Bluetooth Wireless Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Locks up all the time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This combo is useless. The mouse freezes up all the time. The keyboard is sluggish to a fault. Never had this problem with my other Bluetooth keyboard/mouse combo. Bought this because I wanted a more compact keyboard and liked the feel. Now it's going out to the box of c r a p I've got in the garage what a waist of a hundred bucks.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello JayVee, Microsoft has a 2 year limited warranty on the Microsoft Designer Bluetooth Wireless Keyboard and Mouse - Black. For more details, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 5 out of 5 stars

    Microsoft Bluetooth Keyboard

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new keyboard, it works great and takes up a small footprint. I am going to get a second one for my other system.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard quality

    Rated 1 out of 5 stars

    30 hours with experts...NO GO!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just received a brand new zbook over 2k for work. I got this keyboard because it feels amazing. I had one similar years ago by Microsoft when you could just get the keyboard using 2.4 ghtz.

    No, I would not recommend this to a friend