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Customer reviews

Rating 4.7 out of 5 stars with 539 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 539 reviews
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I'm not a laptop person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fun. It's adaptable. It's the perfect size/weight. For being the 2nd laptop I've owned in my life, the Surface Book 2 has not disappointed. I'd love to have a number pad but...smaller size, have to sacrifice wants! Having the Surface Pen helps, especially since the screen (although clear as a cloudless day) is sometimes adverse to my "fat finger" syndrome. Even still! This laptop has done me proud...the tablet disconnects with ease, people!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great dual purpose table / laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was researching different Surface styles and settled on this one. Pros, very light, very easy to detach and use as a tablet, and has great computing power. I also chose this one as I could sit on the couch and rest it on my lap without worrying about it flopping over. The only con I have is that the power consumption doesn't come close to what was stated. Probably about 60% of what it said. All in all, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2in1 laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s surface book 2 is a great laptop. I like the hinge setup and the way it connects though it does have a tiny bit of wiggle that is nothing to be concerned about. It works well with the surface pen. It has good resolution. Plenty of speed. I like the way you can invert the screen. So far it is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this a few months, and it works amazing. Made even better by having the keyboard light up so I can still work during the night. Only thing I noticed was the screen getting a bit too hot during some times, which usually cooled down if I restarted the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great for school on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its light, its fast, and it comes apart. The Surface Book 2 does everything a student needs in reliable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Light as a feather

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen, great quality, very light in weight this is the perfect item for any student

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great for simple home use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 2n1 after my hp envy gave up on me. In all honesty I'm not the most tech savvy person so an easy to use device is ideal. I love this surface book because its fast and super easy to use. I mostly use it for book keeping for my husband's business and its serving that purpose.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and easy to use. We use as both a laptop and desktop by connecting to 24 in monitor. It has become our hh only computer. Our last surface lasted over 6 years and was still performing well. Our son is going to use it for note taking in his classes.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Excellent for students!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The surface book proves itself to be a handy supply for the school year, with it’s flexibility as a laptop AND a tablet. It’s lightweight and easy to use, perfect for busy students who enjoy doing school work and notes online. Definitely recommend buying for the school year!

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Solid computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is a lightweight laptop with a solid feeling keyboard. This machine runs perfectly even with multiple applications open including PhotoShop. I haven't used it as a tablet a lot because I have an iPad but I know i probably will in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Amazing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went from a Surface Book Pro (which I loved) to this. I am so happy with the purchase. Microsoft is really doing a great job. Speed is great, and get's everything done I need, including web design and some pretty decent Photoshop work.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    Excellent computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. Very versatile and not heavy. I like that it has a lot of accessories you can buy to protect it. I would definitely recommend it to anyone, specially to creators like photographers, graphics designers, etc.

    I would recommend this to a friend
  • Pros mentioned:
    2-in-1

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm starting my own business, and I needed a laptop but wanted a tablet. Voila! Two in one, and it's perfect for me. Even though I've traditionally been a Mac user, I'm proud of myself for expanding my options. I've been very happy so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Wow, staring a business sounds exciting! We're delighted you decided to go with Surface Book 2 to help you through this new chapter! We understand that getting used to a new operating system can take some time, and to help make things a little easier we have some great tips on using Windows and Surface here: https://aka.ms/AA4r433.

      Welcome to the Surface family!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I had this computer for 2 days and so far so good. I used it for class and I am currently working on a PowerPoint presentation for school. I had at least 6 windows open flipping from screen to screen and it didn't slow down.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Versatile

    Rated 4 out of 5 stars

    Lightweight and detachable screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps a charge, I like the detachable screen and very lightweight.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative listened to my needs and recommended the Microsoft Book2. I have been very satisfied. I am able to complete and track all my projects as well as utilize email. I also enjoy the speed.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop. Easy to use. Love how the touch screen and detachable screen to use as a pad. The charging cable is a magnet to keep from kids and dogs from pulling it off the table which is very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great, fast, and light weight

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and light weight. You wont feel like you're lugging around a home PC. The battery last days and with the touch screen surfing the net is easy. Detach the screen for and easy to use tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Versatile

    Rated 5 out of 5 stars

    great computer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the versatility of this computer. It's light weight and just the right size for what our family needed. Super easy to use for a novice like me. A little spendy but well worth the price. You can't beat the battery life.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing some of your favorite features of Surface Book 2 with the community! We're delighted to hear that your new Surface has impressed you so far with its lightweight design and amazing battery life. We hope you continue to enjoy!

      Cheers,

      Heather
      Surface Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy this one. It is a newer version of the two others we had. The first two overheated and progressively turned the screen yellow. Have this third version a few months and it definitely runs cooler. Fingers crossed.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry to hear you had some difficulties with Surface Book overheating in the past, but we're delighted you decided to give Surface another shot with Surface Book 2! We sincerely hope those overheating issues are a thing of the past, but if you ever need anything our team can always be reached here: https://aka.ms/AA4rbq6.

      Cheers,

      Heather
      Surface Customer Care Microsoft