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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.5 out of 5 stars with 69 reviews

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  • Battery Life

    Rating 4.2 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 69 reviews
  • Rated 5 out of 5 stars

    Best Phone Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so used to the Incredible 1 & 2 that I was worried about changing phones. I thought about getting the Incredible 4G LTE but the screen is way to small and also thought about the new Galaxy phone but the screen was way to big. So I researched this phone and it seemed to have everything that I was looking for. The 1st thing that I look for in a phone is it has to be a Google based phone (Bing based phones SUCK)! The other things are speed, battery life and size. This phone has the best of everything. The battery life is longer than any phone that I have had in the past. Love this phone and would recommend it to anyone. All of you iPhone users you need to switch and get caught up with technology. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far exceeds previous cell phone Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally happy with this phone. Ease of operation, battery life, weight, size....one great little phone. Absolutely recommended....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great battery and camera and easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good android phone for basic smart phone usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received the phone free with 2 year contract. The phone is 4G, but does not seem much faster than the 3G I had before. It is a good smart phone for basic usage, which is what I wanted. The size of the phone is just right. The last one I had was too big. I recommended this phone to my daughter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good phone. I've had two others, including the Razr Maxx, and this one beats them all. If I can point out one problem it would be the battery life compared to the Razr Maxx is not as great. All things considered, though, it is smaller, lighter and faster than the Razr Maxx. I had to put an Otterbox on it right away because I felt it was too small for my big hands and I didn't want to damage it. If you're considering this phone, go ahead and buy it; you won't regret it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is my first smartphone and its been a breeze

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always hesitant about new technologies. I resisted buying a smartphone for the longest time. I have had it a month and can't believe I was able to get thru life without one. Its very easy to use, there are a ton of apps and it is the most awesome device I have ever had

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great phone for smartphone novice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this phone for my husband who was very resistant to give up his 8-year old flip phone. He's found it easy to use and is enjoying the phone's features. The camera is excellent, as is battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was used to the HTC droid; but really like this phone now. The battery life is outstanding, the size is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent size and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect trade-off between screen size and pocket footprint; battery life is good enough that I usually charge it every-other day; touchscreen is very responsive; data speed seems very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I bought HTC Thunderbolts and when the contract ended we bought one of these to make the the battery hype wasnt just hype. We HATED our Thunderbolts, the battery life on this phone is incredible. I just use it for emailing, texting and some apps. I can get 2 and a half days out of the battery. I would consider myself a minor user so the battery life would be lower for someone else that used it more of course. I bought two more of these phones. one for my wife and her mother. i was worried that the size was to small but its fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellant smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 3G HTC suddenly died and I needed to replace it as soon as possible. I went on line and could not get the model I wanted at Verizon so I checked out the Best Buy site and found the Motorola Razr M which met my needs. Stopped at a Verizon store on my way to BB and was very disappointed in their customer service. When it was my turn in the line at BB the young clerk apologized for my wait and proceeded to set me up with my new phone in a knowledgeable and efficient manner. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good, solid smartphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second Droid smartphone is much improved over the Droid X I had previously. I like the layout of the main screen and especially like the widget that tells you how much battery life is left. I also like the meter that tells you how much data you are using and the warning bar when you get close to your allowable limit. And the fact it was free just by extending my contract makes it the best cell phone I have ever had in over 20 years of being a Verizon customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sweet phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phone for me.just wished it had hdmi out the size Is great and the battery lasts a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the graphics are beautiful, the phone is just the right size, camera takes good pix, no problems

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Size Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone for a great price at Best Buy. We have two RAZR M phones in our household and my only issues is I never know when the phone is charges. It needs to have a light that turns green when charged. Besides this is a great phone and a great size and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great so far! Had it for a month.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this phone because of it's smaller size, it fits in the palm of my hand better than some of those huge phones! It's been easy to add apps and widgets. I like that you can make folders and condense/organize your apps. I haven't had any issues with battery life at all. I typically plug it in every other day. However, I don't do much video streaming/gaming, mainly use apps, texting, calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my droid razr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It gets great coverage and is very easy to use. The keyboard is a bit small though - even for my small fingers. It causes a log of typos. Excellent graphics and super for watching videos. Also there are tons of free apps for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience for my first smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My transition to a smart phone has been smooth and painless. This phone is easy to set up and use. I do not know how I survived without it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far I am very happy with this phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am over all happy with this phone so far. I'm not a real heavy phone user so I can go sometimes two days with out charging. Call quality is very good and I like the size of the phone(not too big). It has good volume while watching videos and the screen is bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not missing iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband and I got these phones and love them! They were inexpensive (free with 2 yr contract) and comparable to the iPhone 4S. We love the apps, the ease of use, the tools... Picture quality isn't always the best but we're also still learning all the tricks

    I would recommend this to a friend