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Customer Ratings & Reviews

Your price for this item is $39.99
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The regular price is $199.99

Customer reviews

Rating 4.6 out of 5 stars with 1848 reviews

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Rating by feature

  • Connection Quality

    Rating 4.6 out of 5 stars

  • Performance

    Rating 4.5 out of 5 stars

  • Setup

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers enjoy the easy setup, money-saving potential, and reliability of the MT7711 24x8 DOCSIS 3.0 Modem + AC1900 Router. Users have praised its compatibility with Xfinity Internet and Voice services, with some even reporting that they no longer have to pay a monthly rental fee. While some customers have experienced issues with connection range and signal strength, the overall sentiment towards this product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,848 reviews
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Motorola router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 7 year old Motorola router that was giving reboot issues, was able to install myself and don't have to pay carrier a monthly fee, working well as did my first Motorola router

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Good one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted this one for my Xfinity service in Washington DC. This connected like a breeze and this is a beast for a small apartment. Anyone can set this up easily, works flawlessly. No complaints so far and that too from my wife - has to be good, right?

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Mel's review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router is great!!!! It extended the range of my wifi devices and increased my internet speed. It is also easy to reset with the power button in the back top of the unit. Easy hook up with easy activation with my internet provider. The lights in the front are also kinda cool.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product and good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router was easy to set up and has the internet and voice ability that I needed. The price was much reasonable that some others that I looked at.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Speed

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, and well built. I’m getting excellent performance on Wifi. Great price too.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Save money

    Rated 5 out of 5 stars

    Nice Modem ! Money Saver

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great modem! Easy to set up anmd use. aves a lot of money versus renting.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Motorola router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item shipped to wrong address, picked it up from the post office. But the Motorola unit is excellent and easy to install with no issues

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Speed

    Rated 5 out of 5 stars

    Right out of box nice setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removed from box , hooked it up and went to website, set it self up and turned on without a call to comcast, thank god because their automated system sucks, their router was hardwired about 109mbs and wireless 49mbs, out of box I got 209mbs and 213mbs wifi, that was until comcast sent the signal and slowed it down to match their old one, but it is worth saving $14 a month and it is faster and more reliable than theirs.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Motorola Router, Synonymous with Quality!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Motorola Router is simply the best & ever so easy to install. While installing, call your internet provider & activated in minutes. Excellent quality!

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Office Dr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, really good price, reliable ,easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good router, supports light multiplayers games

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a much older router, so that it could better handle the increase in internet speeds with my internet plan, so I could have better ping for a MOBA I got into, as well as to have better streaming and download speeds. And it really does the job, I haven't noticed lag in my matches (provided we're all on the same country server), and it does the job for downloads and streaming. I think this was a worthwhile purchase

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Motorola MT7711

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for a little over a month and it’s been working Ok. I followed the instructions on Xfinity website and the installation/set up were easy. I’ll update it again to a 5 stars after 6 months of using. It’s price is high, btw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is the deal. It has worked really well even though its only been a week. So far so good. Hopefully I dont have any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Worth every single penny u spend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Super easy to install. Far far better than the regular router from xfinity. Go for it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    works greate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation, good quality, nice connection. this is the second one of this product I am buying, i have been using the 1st one for two years and no issues so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router and easy set-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home, the last thing you need is your internet going down and that's exactly what happened when when a purge surge bricks your modem. (Was able to replace old one via warranty, but sticking to this one) i was able to secure this nice modem quickly from BB and back online within 20 minutes. Activation was easy and linking to other routers made all those affected happier. Great router only single issue I would have is size. My previous modem (same specs if not better) is tiny compared to this one.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great replacement for Comcast rental fees

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of paying the monthly modem fee and saw this model at a Best Buy store. After reading reviews that night, I went back and purchased this one. After reading the instructions I hooked the modem up. Once it was online and you enter your temp password, I was connected to the Xfinity website. Entered my email and password and it accepted my new modem. I called Comcast anyway and they said it was the new modem. Unfortunately I have Xfinity home security and it doesn’t work. Tried calling Motorola but they couldn’t help. Ended up calling Xfinity and they had to come to the house and install a router that will communicate with my security touchscreen. If you have home security from Comcast, schedule an appointment for the afternoon and hook the modem up in the morning. Hooking the modem up and registering with Comcast takes less than 1 hour and I’m not techie

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 4 out of 5 stars

    Certainly not bad.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy set up. Seems a bit large, but sleek design. Didn't need the landline options, but cheaper than a near identical model without option. A good basic item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MT7711 24x8 DOCSIS 3.0 Modem + AC1900 Router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MT7711 24x8 DOCSIS 3.0 Modem + AC1900 Router was purchased to increase the speed of my Comcast Internet service. The increased speed is lightning fast 700mbps+

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great modem

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and works great 10/10 would recommend!!!

    I would recommend this to a friend