Customer Ratings & Reviews

The agents successfully set up my new radio/stereo component system. They were helpful and completed the task in a timely manner.

Chris did a great job BUT still waiting for a receipt from Best Buy for install we paid on site for install!!!

The Geek Squad members are the best. They know their stuff, keep you informed, and clean up after they are finished. Highly recommend for TV Wall Mounting.

The agents were very knowledgeable. and personable. They installed everything rapidly, asked if I had questions about the operation of the equipment, were very thorough. I would be glad to have them provide the installation service again.

The Geek squad came out and answered every question I had and showed me how to use the remote correctly then helped my husband to get his wireless headphones to work on all channels. Lewis and George were very professional and well mannered as well as highly knowledgeable about what they were doing for us. I would highly recommend them.

Highly recommend Geek Squad for home theatre installations. We purchased a home theatre unit. I’m pretty knowledgeable about media installations but this one as over my head. Kyle, our installer, had it installed and configured within 45 minutes.

Fast, efficient and friendly service! They were in and out with only one slight issue, which was problems with the Sonos app, something completely out of their control yet they still fixed everything perfectly! Definitely recommend! :)

The agents were very professional and fixed the problem I was having with my audio/visual system. They showed me how to adjust things if needed.

the men who set up my tv were pros! I hate these questions! Your people are the best! YET,i will never see a gift card,ever! BUT,YES THE GEEK SQUAD ARE THE BEST!!!

The agents mounted my TV and soundbar and they work great

The install was terrific. Everything worked well. The tech took extra care to install accurately and cleaned up after. I thought it was going to require 2-3 technicians to install, but he did it all by himself. He explained how it functioned and how to use the app.

Dustin and Natalie did a great job upon arrival. The arrival was later than planned through no fault of their own. They arrived, accessed the situation and completed the task efficiently and professionally. Thanks to them for doing a great job..

MIKE AND TAYLOR WERE FANTASTIC. She knew what she was doing and instructed my husband on ease of use with his new headphones MIKE found out the issue with my mouse monitor after calling the GEEK Squad for 1.5 months and they never figured out the issue.HE DID It was the HZ refresh.I went to BB returned the monitor and got a different one compatible with my computer

The tech was great -- helpful, competent, personable, efficient, and exceeded our expectations. Has worked seamlessly with our Amazon Echo Show 5.

Two gentlemen showed up and they were very professional, timely, efficient and respectful

These guys were quick and professional. Did an amazing job in an hour and a half. I purchased through the website so not all the info got to them and I ended up having more stuff than they knew about but they did it all and did it well.

The Geek Squad was FANTASTIC!!! They were efficient, knowledgeable, business like yet very friendly. They installed a 55" TV, mount and soundbar and they explained how to use each one in a clear and concise way. I really appreciated their patience. Because of their service we are glad we bought from Best Buy and will again in the future.

very polite guys and helpful setting our products up. Love being able to get help

Cannot say enough good things about my install team. Professional and took all safety protocols for covid throughout the install process. Installed my giant TV, mount to wall, mesh network and hooked up all Sonos equipment to my network/TVs. Walked through everything installed and reviewed all my questions. Simply top notch - would give them more than 5 stars if I could!

Fantastic experience with Brian Herring, Geek Squad Team member. Brian promptly arrived, very friendly, and set up our Sonos Subwoofer and Sonos Speakers. Connected them to our Sonos Soundbar and all work together beautifully. Thank you Brian!!