Customer Ratings & Reviews

Very professional! great help and complete instruction on how to use things properly!

The agents installed and mounted two TV's plus a sound system. They also gave me instructions and made sure it was to my satisfaction.

Overall my Geek Squad did a great job! They obviously know their business and were thorough and competent. I had two techs here doing my install. I would give one of them a five star, and the other would get a three or four. Robbie gets the five star as he was personable, patient and knowledgeable. Jeff? Would get the the 3 or 4 star because he had an attitude. I understand he might have been frustrated because my ceilings were ten feet tall, that my ceiling access is out in the garage and that he had to do a bit of detective work to locate the wires that were left in the ceiling specifically for the speakers, but his attitude was on display to me. He made me feel like i was putting him out. The end result was great and I love all my system installation. I just wish he had a better attitude when representing Best Buy.

The agents arrived at the appointed time and immediately started setting up the t.v. mount. They put down a drop cloth on the carpet for protection and insured the proper location for the t.v.. Quick-efficient-friendly and professional/

Walked me thru the app for Sonos. No issues. Connected easily.

Geek squad very pleasant and connected everything and made sure it was working properly. They also spent time making sure we were instructed in the operation.

The tech was great. On time and very polite and knowledgeable.

I have met with 3 different Geek Squad Employees form the local Best Buy store in Pueblo Colorado. All 3 employees have been Very Professional, Polite and answered every question that my wife and I asked. Each install was done quickly and correctly

I am much better informed after the last visit. Great techs. Highly recommended.

The agents hooked up my sound system quickly and showed me all the settings the Sonos system used. Very polite, and very informative. I would recommend them again and use them again on my next purchase.

The two Best Buy specialists who came in quickly isolated the problem and fixed the issue within ten minutes. Since they were there, I asked them so other questions and they answered these questions as well. Both guys were very personable. Two thumbs up.

The agent did a superb jog connecting my Sonos speakers to TV. Very professional.

The "geek" came as scheduled and connected my old stereo equipment to Sonos speakers, and made sure I understood how everything worked. He was patient and took the time to explain things in a way I understood. He came a couple of weeks ago, and I've been delighted every day since.

Agent fixed my problem and gave me instructions on how to properly use the device.

Agents set up my new A/V system and were responsive to the complications we had following a power outage. I bought a year Geek support. After outage, our two computers were acting up and a computer Geek squad member came by within 4 days and quickly addressed the problems we were having.

He did an excellent job was very friendly enjoyed having him in my home

Everything works perfectly. GS did a great job of setting up and explaining how things work.

the mount was perfect the tech was polite and professional the work was done at a quick but accurate space- It was a peasure dealing with the geek squad

Flexible on time he came - waited for me to get off work. Very knowledgeable and willing to answer any questions I had. My only suggestion would be allowing the customer to use the remote as he's showing them things. He was so quick and knew where to go that I wasn't able to learn that while he was here.

My TV wires connected to my Internet for me, too access various applications. I was very pleased with the technicians explanations and work performance.