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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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97%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,803 reviews
  • Pros mentioned:
    Color, Slim

    Rated 5 out of 5 stars

    Amazing cute case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otter box is similar than other otter boxes I have tried. The thinness makes it a smart simple choice because it adds more protection than a regular really thin case and the color is the best pink I have seen!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Great case for a phone dropper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone ALL the time and this case does a great job protecting it! I also like how slim it is in my hands! I’ve had the defender before and didn’t like the bulky ness that came with it so this was perfect for me!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    I love this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally would buy the defender case but I never liked how bulky it was, so when I purchase this case I was skeptical about it protecting my phone but it’s honestly the same protection as the defender just lighter and slimmer!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    Go To Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for a second time for my iPhone X. I only purchase otterBox commuters for my iPhones because they are durable and still slime enough to fit in my pocket. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Price

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Otter case for my 8 plus IPhone. It was $15 less than the other colors offered. I have received many compliments on the color. I have grown to like it as I had a black Otter case before and it’s pretty.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Great phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no secret that otter box makes the best covers to protect you phone. I must have dropped my a hundred times and it’s still like new. I have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Slim
    Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Did NOT come with screen protector as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to buy this particular Otterbox case over the Otterbox Symmetry case because it lists in the description that it includes a screen protector. I leaned toward the Symmetry case at first because it appeared to be slimmer making it easier to put in your pocket, but got this one because of the screen protector. Ours did not include a screen protector, and by the packaging and instructions it does not appear that it is supposed to come with one. However the description for this case on this website says it comes with one. Now I will have to purchase separately, which is annoying because the case can’t be used until we get a screen protector (not giving a phone to a teenager without full protection...don’t want to have to replace another screen). Otherwise it seems to be a nice case! I’ve always been happy with Otterbox, but am disappointed by this.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about any confusion with your recent Commuter Series purchase. That case does not come with an included screen protector. We'll be sure to get this information adjusted as soon as we can. Thank you for bringing this to our attention!

      That case is compatible with Amplify and Alpha Glass, so if you are looking to add an extra level of protection to the screen of your device, we'd suggest checking those protection options out!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my new favorite case - slim and yet has some substance to it. Been dropped a few times and no dents or scratches at all!!!! Yes - found a great case. Goes on fast too. It took longer to open the box.

    I would recommend this to a friend
  • Cons mentioned:
    Slippery

    Rated 5 out of 5 stars

    Case for refurbished iPhone 7 Plus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from a 4th gen iPod to the iPhone. I had a great case on the iPod, it was hard plastic under a rubberized outer cover. I loved it. It protected the iPod for around 7 years, I was looking for a similar case for the iPhone. The OtterBox has a rubberized cover under a harder plastic outer cover. Just the opposite of my iPod cover. The hard outer cover has just enough grippable surface but still more slippery than the rubberized outer surface on the old iPod cover. I hope it develops a patina over time that makes it less slippery. It does seem sturdy enough.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Thin but rugged.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case does not add as much bulk as the Defender series case, but the protection is about the same. It just does not include a screen protector, which I don't mind.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Price

    Rated 5 out of 5 stars

    Solid phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure this would be worth the money, but I've been pleasantly surprised how well this has held-up. I've had several other brands of cases... this is my first Otter. It won't be my last.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion, Otter Box makes the best cases for your phone. This is the second phone I’ve put the commuter on and I have never had any damage to my phone. The first case lasted two and a half years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy a $800 phone then you need to protect it! This works the best and makes me feel safe when accidentally droppoing my phone or bumping it. Also, great design. Not bulky at all!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 5 out of 5 stars

    Feels secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a case that was slim but felt secure. I have always used the otter box defender so this is my first commuter case and so far I’m loving the feel. It appears sturdy. Time will tell

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case with great protection for your phone. This style is actually thinner than the earlier version with same great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Durable

    Rated 5 out of 5 stars

    Great case,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and durability of this case. Because my last case had such a smooth case it was too easy to drop. The Commuter case while durable is light, and does not make my phone too heavy to handle.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Protection is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a cyclist and my phone gets exposed to a lot of abuse. This product protects my phone exceptionally. I was so happy to find some great colors to choose from with this much protection.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Protection

    Rated 5 out of 5 stars

    Otterbox does not come with an otter

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    otterboxes can be expensive, but it's very much worth it. Keeps your phone safe. Does not come with an otter though.

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband as he drops his phone a lot. This was a replacement as his last one chipped a corner when he dropped it on a cement floor. These seem to last a long time

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 5 out of 5 stars

    My favorite cellphone case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my favorite case ever. It protects the sides and back very well, with a streamline design fits right in your pocket easily. All I bought extra was a glass screen protector.

    I would recommend this to a friend