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Customer Ratings & Reviews

Your price for this item is $19.99

Customer reviews

Rating 4.2 out of 5 stars with 277 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 277 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love this remote!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a OLED 65” Samsung TV and Sound Bar, ive had to order a remote from Samsung in the past and it came in not fully working the replace or return process was too much, so I just ate the cost (never buying Samsung again, but this remote controls everything very nice. Wish i would just got an aftermarket remote in the 1st place may be i would dislike Samsung so much, TV and Sound Bar are good great to be honest, but working with them for anything has never worked out. I have all Samsung appliances, TVs basically everything in my house. I used to be a fanboy, which is why ill never buy another product from them. Get this remote, it will make things easy. Set up was less than two mins

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Grate remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect, we lost our remote so we had to get another one this one is working perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote actually works really well, I have an Apple TV and the only thing is the tediousness switching from tv to strm button. Only thing is I can’t turn my tv on through it but I will figure that out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great replacement remote control and super easy to set up. You’ll not be disappointed with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote cannot write that much about a remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use for my Samsung tv. I recommend to use this product

    I would recommend this to a friend
  • Pros mentioned:
    Works well

    Rated 1 out of 5 stars

    Remotly semi good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice control the only rhin hard to program to ruko remote still having trouble withnit but ill figure it out works eell for my tv.

    No, I would not recommend this to a friend
    • Brand response from Tech Support
      Posted .

      Hello Valued Customer, thank you for your review. We are sorry to hear that you are less than satisfied with your Philips Universal Remote. Our focus is to provide quality products that deliver and exceed our customer’s expectations. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity. Please call us at 1-800-654-8483. We are open Monday-Friday from 7am-8pm CST. GETechSupport

  • Rated 5 out of 5 stars

    Great remote control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent universal remote control! You can program it for up to four devices and it works like if it was their own. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and I like it. Help me to change channels, up and down the volume.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this universal remote to replace the beat up and damaged one we had been using for years that came with our Panasonic TV. Pros: The overall quality on this remote appears great and is much better than the remote we originally used. Buttons are responsive and the plastic seems strong enough it can be dropped from a low height without breaking. Cons: I had some initial problems with pairing this to TV but after some trial and error with all of Panasonic codes, I eventually found one that worked. Overall: I recommend picking one of these up if you're in need of a replacement universal remote. Also, I highly suggest keeping the user manual and codes as this thing will literally pair with hundreds of TVs on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Price

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program and use. Good value product in all ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So easy to use and has my features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a hard time replacing Magnavox, an old tv I have. Tried other remotes but they didn't have the features the original magnox remote had. I decided to give this one a try. Set up was a breeze. Was able to use features and get in the menu and more. This was a great success. Glad I came across it. The price was only 19.99. I'm starting to think that the cheaper they are the better

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is that no matter what I program it to one of the essential features aren’t available

    I would recommend this to a friend
  • Cons mentioned:
    Volume control

    Rated 5 out of 5 stars

    Works with Sharp Roku

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an Insignia universal remote and it worked fine for everything except volume control (Sharp Roku TV). Exchanged it for the Phillips remote and all functions work great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, works great and will buy again. Will recommend to frieds and family

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a older tv and the remote was bad. I got the Philips remote to replace it. It was ease to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easily set up for my missing remote definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Multiple codes

    Rated 4 out of 5 stars

    Replacement remote for tv and dvd.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once programmed it functions well. Proramming took 45 minutes. Lots of codes to wade through.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    DreammakerPCLLC.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a gopd replacement for the original changer yat came with a sony tv . Best Buy always has what i need in the way of electronic.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Universal remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device worked as it should, and was pretty easy to program. I did have to search the Internet to find how to auto program, but once I found it, it was not difficult.

    I would recommend this to a friend