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Customer reviews

Rating 4.5 out of 5 stars with 2725 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 149 reviews
  • Rated 3 out of 5 stars

    Quality & Ease of Use Limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a Norelco Quadra Action rechargeable razor for my hubby sometime before 2007. He can not use a straight-edged razor due to meds that make him easily bleed, and use of only one hand. The Quadra was fantastic, and just recently the battery died. We purchased this specific shaver, thinking that it would be an equal to the Quadra, but it is not. Sometimes, weight helps in the balance in the hand, and this newer model is very very light, which...may be nice, but it is harder to handle, if you know what I mean? Beside the cheaper components (design cut corners in mechanisms in the head), it mirrored a very cheap knock-off brand selling with another retail competitor. The part that convinced me to return it was the thumb press for the back trimmer. The Quadra has a cut out circle, which houses the thumb nicely for pressing it open. This newer model does not grip well, was tightly stuck, and we were unable to open it up, unless we pried it open with a letter opener. Because of the pressure we had to apply, the razor kept turning on (power button positioned on opposite side) We are heading back today to check out the Norelco model 8240XL, at nearly double the price, but we are hoping that it will mirror the original Quadra that worked so well. If not, will check into buying a new battery for the Quadra, that is how well designed it was.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use, Long battery life

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent razor that shaves pretty well without any hassle. Shaves fast. Easy to clean and takes a while to run out of battery. Biggest complaint is that it doesn't shave well under the chin. It will leave hairs just above the Adam's apple. At least that's my experience. Would recommend if you aren't looking for a clean shave, but a fast and efficient one.

    I would recommend this to a friend
  • Cons mentioned:
    Skin irritation

    Rated 3 out of 5 stars

    not sure it was a good buy...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used an electric shaver many years and I discontinued its use because it irritated my skin... those were the years in which there were no wet electric shavers... I have used my new Norelco electric shaver for about a month now... I found that it doesn`t glide as well in humid conditions (I shave in a steam room)... However, I found that it works better when you use shaving cream in your bathroom (ie: in not very humid conditions)...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 3 out of 5 stars

    Compares unfavorably to previous versions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Norelco razors for a long time and do not really see any improvement in performance or cutting beards. My beard is thick and it takes multiple passes. More Expensive Norelco razors do not really add anything, So I buy the cheapest. So far battery has lasted for some time.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Long battery life

    Rated 3 out of 5 stars

    Good Value for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for price, excellent battery life, easy to clean

    I would recommend this to a friend
  • Cons mentioned:
    Skin irritation

    Rated 3 out of 5 stars

    If you already use this style of razer...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great! Have not tested the waterproofing of the device at this time. My only complaint is that I do not use this style of razor usually and decided to give it a try and it irritates my skin even with creams and aftershave. I think that has no relevance in the quality of this razor though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the Quality I'm used to from Norelco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This razor works "fairly" well, but is nowhere near the quality of previous Norelco Razors I have had in the past. It is much lighter weight and cheap feeling. Not solid. The heads do not flex in as many directions as past models which requires several passes needed to get the same close shave as previous models. There are not nearly as many holes in the razor heads for hairs to pass through to cut as previous models. I feel it was quite expensive for the quality it is. The cost of replacement blades has also gone way out of control. It seems to only last for 3-4 shaves on a full charge. Even the cleaning brushes are less adequate than models of the past. The pricing on upper models has gotten way out of hand. May be time to go back to shaving cream and disposable razors?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 3 out of 5 stars

    Good cordless razon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would had given this 4 stars but when you tap the razor to shake it clean the head pops off and you have to carefully insert the hinge back into the razor body. Battery life is good, and it does shave very close and does an overall good job. The price was reasonable so you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Feels a bit less powerful than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it 6 times. Doesn't have the power I expected but was on sale for $34.99 so at that price it is a good buy. It does give a decent shave but I would expect more from an item with a regular price of $70.00. I would recommend when on sale for $34.99.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using a Norelco 7810xl for many years and decided to buy this new model (AT811) because it uses the same heads as my old model. For some unseen design change in tolerances this new model does not cut as close as my old model so returned it. I even swapped the blades thinking there was a difference in blade quality but that did nothing. I shaved with the two razors and tested them at the same time several times before I decided to return the AT811 back to BB. Disappointed to say the least.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done, but could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This razor serves it purpose, but could be better. I have now had and used this razor for one year; it gets the job done. The closeness of the shave is not as good as the electric razor that it is replacing. Another thing that I don't like is that if the battery dies, the razor will not work with the cord plugged in, you have to wait until the battery is charged enough to continue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its a good razor for beginners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Í used to have a Very similar razor that it Was given away to me by a friend that didnt want it anymore , and it was a better quality material, Little havier weight and much faster revolutions per minute, I could tell because of the sound compared to the one I recently bought ...Somehow í thrashed it several months ago after blades were dull believing that í Was gonna be able to get a better one and i regreted so much by doing that ... The one I bought is nice and I'm OK whit it but, not 100% satisfactory ,it feels kind of cheapy, for the price I paid for it .. Cause its very similar to another one I recently was given that cost half of the price.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Low Powered Shaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Philips Electric Shaver after my old one of 20 + years finally died...well actually it still works, the plastic/rubber casing, outer shell, and electric charging cable disintegrated from age, but it still worked. Thinking this one would be of the same quality I purchased this product. Honestly I wish I could have found parts for my old one after utilizing this one. It's very under underpowered (even at a full charge), and honestly doesn't give me the same shave as the old one did. It still does an OK job, but not what I would have expected from a Philips Norelco electric shaver.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Decent Shaver for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent electric razor for the price. You won't get a super close shave like you might with an actual razor but this electric razor offers a decent shave. Easy to use, to charge, and to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Good, not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lower end of the norelco line. It works fairly well for the price point. Does not feel solid like the older models or the higher end ones. Not as close of a shave as I would like. Have not tried a "wet" shave yet

    I would recommend this to a friend
  • Cons mentioned:
    Inefficient

    Rated 3 out of 5 stars

    okay but not for thicker beards

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this razor is okay for lighter beards but for thicker beards like mine it tends to kinda bog down a bit. I have to spend a lot more time going over the same area to get most of the hair and it snags and pulls on the hairs uncomfortably

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    shaves at lower speeds than anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    shaves okay, takes time though. the blades are not rotating very fast. its really difficult to pick a shaver due to the variaty of philips shavers out there. price vs. performance is not easy detectable. I would not buy this one again, maybe pay 20$ more and get a better model? dont know, they go from 30 1o 130$ how would you ever figure out what to buy without trying. I am not shaving every day, so on 3 or 4 day beard phillips cuts better than browns cutting head, which only works on short beard. I would go with phillips, just higher end model if its really cutting faster.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Solid build & reliable, so-so shave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for both shaving my and my face. I have little hair up top and in an uneven manner so a good shaver is important to me. This one seems well built. I expect to last but I was hoping for a better shave in its price range. In some spots on my head and cheeks I must go over several times. Easy to accidentally turn the unit off while using due to the buttons being where it's gripped.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Shaves fine but cant use while charging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this when the sales rep said it could be used while plugged in. Unfortunately that is not the case. Decided to keep out of convenience but would not get again without the ability to use the shaver while plugged in. The issue is that if the razor battery dies while in the middle of a shave you have to wait for the device to charge before you can complete your shave. Other models allow you to use the device while it charges

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing remarkable about this electric razor. It is quite "average." It shaves, but requires several passes to make a smooth surface. I have not tried using it in the shower or rinsing it under the faucet. I'm leery of putting electrical items in water. It does seem to hold a charge well so far. I've only needed to charge it twice in the 3 weeks I've had it. It is a good basic electric shaver. I find the prices of the higher up models ridiculous and would refuse to support them by buying one.

    I would recommend this to a friend