Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $149.00
The comparable value price is $179.99

Customer reviews

Rating 4.2 out of 5 stars with 213 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are impressed with the Kraken V4 Wireless Over-the-Ear Gaming Headset, particularly its sound quality and comfort. Many users also appreciate the long battery life and the aesthetic appeal of the RGB lighting. While the retractable microphone, lightweight design, and USB-C connectivity are well-received, some customers have reported connectivity issues with PCs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 213 reviews
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Overall good. Horrible mic. Some connectivity cons

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this headset for about a year now and overall it’s good. The only problem I’ve had is sometimes it will disconnect for about 15 seconds. No clue what causes it or how to fix that but the sound quality is great out the box. 4 preset options (custom, music, movie, and game) and I prefer the game over the others. It’s pretty comfortable and blocks out background noise with the sound suppression. DONT GET THIS FOR THE MIC ITS HORRIBLE.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Microphone, Sound quality

    Rated 5 out of 5 stars

    Best Headset By Razer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Razer products ever since I began my gaming journey and this is hands down the best headset razer has made, for me anyway. Two things that I ABSOLUTELY love above this headset are the cloth earcups and retracting mic. Those were why I bought it, and what I mainly saw from ads. But what I truly enjoyed to my surprise was the subtle lighting effects, sound quality, and extensive battery performance. Still using it and I plan on using it for a long my time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good Headset, But Missing Key Features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you can still find an older Razer Nari model, get that instead. The Kraken V4 isn’t a bad headset, but it removes almost all the quality-of-life features that made the previous generations great. The included base station is a nice idea, but realistically it doesn’t add much to the experience. In fact, several design choices take major steps backward. Previously, you could control both game and chat volume directly from the headset itself — a huge convenience. On the Kraken V4, the headset dial only adjusts game volume, and you must use the Synapse software to balance chat vs. game audio. That’s a downgrade in everyday usability. The docking base has PC, Console, and AUX inputs, but the PC and Console ports function the same, and none of them can be used simultaneously. Bluetooth is present, but surprisingly limited: it can only play external audio like music, not game audio, so it adds little value for gaming. The biggest disappointment is the removal of the 3.5mm analog jack on the headset. On older Nari models, if the USB dongle or wireless connection ever failed (which happened to me more than once), you could simply plug in a cable and keep using the headset. With the Kraken V4, the AUX port only works when routed through the wireless base — the headset itself cannot be used as a traditional wired headset anymore. That’s a massive loss in flexibility and longevity. Overall, the build and comfort are solid, and the sound quality is good — but the feature regression is hard to ignore. I genuinely wish I could have found a Nari Pro or any of the older Razer models with the full suite of pro features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great Cabled Headphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and great sound. I prefer the cabled version to the wireless, just because I tend to use the headphones sporadically. But Windows 11 seems to forget about hem occasionally, requiring a unplug-replug sequence.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and impressive audio quality, it doesn't disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Razer kraken v4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rgb works well but the audio is a little fidgety sometimes, ive noticed that the kraken comes with 2 outputs (game, and chat) and when playing a game such as warzone when i hage voice chat on chat and rhe game on game the audio cuts out, if you use the spatial feature you have to use both game channels for both vc and gaming. Also very comfy made of plastic but still high quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Comfortable for longer gaming sessions

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Perfect comfortability

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good comfortability, great quality, and great audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Razer Kraken v4

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sounds very good, good sharpness I recommend it. Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Durability a big issue.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a gift in December. Sound quality is good. They don't like being moved from one device to another, the mic will fail to be picked up if connected to a device that is already on. Today 2.5 months later the right ear muff arm snapped when being picked up off a desk.. When they work they work. But obviously has issues. Probably only buy when on sale because youll need the protection plan.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best Christmas gift ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop this is all i want for a gamer like me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad so far

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had anything razer so this is the first but it’s been working really well so far and I’ve been told that the mic audio sounds a bit better than my last pair that I had.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic wont go back up into the headset like it should! When im in multiplayer everyone says thst it sounds like im in a fish bowl or at all period and then the colors on the esrs that light up wont save and goes nack to the rainbow colors when i unplug from the computer to play on my ps5 !! This will make the fourth headset on three months i have trued and this ones by far the worse one ive had besides two ps5 pro headset that snapped at the headpiece part im going to hsved to getva new one asap mske it #5 !! I would exchange thus one if incould incase i got a faulty one but you know how that goes and works slways a issue domewhere

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Rgb lighting
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent looks, sound quality, and comfortable

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Razer Kraken V4 is a pretty nice headset visually and overall performance. The ability to connect with 3 separate modes such as USB Wired, Bluetooth, and Hyperspeed Wireless gives me a lot of flexibility and options on which device I'm connecting to. The Razer Triforce Titanium 40mm drivers are quite nice and offer a robust range of sound. The ear cushions are an oval shape that is made with a breathable fabric and memory foam, which allows for comfortable fit and feel for elongated periods of time. These weigh in at about 350g, so they're adequate for long gaming sessions. These have a microphone built into the left earcup, which is retractable so it can stay hidden away when not in use. The microphone is a Razer HyperClear Super Wideband Mic and works very well for clear voice pickup. I have used this for gaming and phone calls, and the receiving party can hear and understand me clearly. Built in buttons on the headphones are the volume dial, mic mute, game/chat balance, and Razer SmartSwitch button. The Razer Chroma RGB is a nice soft glow that offers a great look on camera and a nice aesthetic design. Using the Razer software online helps to give you more creativity on the RGB color and your preferences. I'm loving the THX Spatial Audio ability which works well on my Windows based gaming computer. This set of headphones is compatible with PC, Mac, Playstation, Nintendo Switch, Steam Deck, and Smartphone. The gaming headphones offer a nice balance of sound quality which allows me to feel like I'm boots on the ground in the action. I hear the raindrops, the explosions, the footsteps, and the shrapnel all in clear sharp sounds. I feel like these headphones are a great addition to my gaming sessions and I love the flexibility for using these as gaming headphones or for using them paired with my smartphone. The audio sounds great on my games, but also for my music and streaming media. Overall I really like the design, fit, and sound quality of these Razer Kraken V4.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Rgb lighting
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The Best Headphones I've Tested All Year.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been testing the new Razer Kraken V4 wireless headset with 9-zone Chroma RGB lights for the last week. Overall, these headphones are the best-sounding headphones I've tested all year. Initially, I thought the cloth ear cups and plastic body made them feel cheaper than some other headsets I've tested. However, when I put them on, I could instantly feel that they are very light, comfortable, and well-made. The earcups are a little larger, so they don't press against my ears, and the cloth is very breathable, so I don't feel my ears picking up any heat. The only drawback to the comfort is that the clamping force of the headset is looser than I like. But I do have a smaller head (7 1/4 hat size). The microphone is flexible yet still solid enough that it holds any position I bend it to. When done using it, it conveniently and effortlessly slides back into the headphone body. The RGB lights are very colorful and look great. They are also customizable using the Razer app. As for performance, they sound absolutely phenomenal. There are multiple THX spatial listening modes (Movie, Music, Game, and Custom) that can be switched with a push of a button. All the sound modes were perfectly tuned to my liking. Sound separation is top-notch, bass is satisfying, voices sound accurate, and the soundstage is 100% immersive. When connected to my PS5 via the USB-C dongle, the headphones instantly paired, and there was no lag whatsoever. Furthermore, the microphone quality was so good that I received compliments from other players. With that said, I strongly recommend these headphones. The superior sound, microphone, and comfort make these the best headphones I've tested all year.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Rgb lighting
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Top wireless connection with great comfort

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lately, I’ve been playing more multiplayer video games than usual. Playing single player games using external speakers is my favorite way. However, multiplayer games where communication is key, demand a good pair of headsets. The Kraken V4 gaming headset by Razer proved to be a good performer on several fronts. The first thing you notice about the Razer Kraken V4 is how comfortable it feels. It’s made of lightweight materials and the large earcups envelop the ears with minimum pressure, making it easy to wear this headset for long periods of time. The telescopic microphone retracts perfectly into the left earcup and adjusts easily for optimal communication. This model offers what Razer calls a 9-zone chroma RGB lighting where the earcups light up in different colors and can be sync with other Razer mouses and keyboards with the same functions. This feature enhances the looks and is a nice touch. The Kraken V4 can be connected in three different ways. It will connect to a smartphone, a tablet, a computer and some video game consoles via Bluetooth. Additional connections are available through USB and a 2.4 Ghz dongle that Razer calls HyperSpeed Wireless. The dongle is the connection I’ve been using for all the games and has quickly become my favorite; no lags whatsoever, and the audio quality has been great and reliable. This headset offers THX Spatial Audio that I have experienced playing some games on my gaming laptop. It’s different in a positive way, but to me, not impressive enough to be a selling point. It’s good to have though. Playing games with the Kraken V4 is real fun. The battery lasts long enough to play for hours. Recharging it after playing for a long period takes a little long to get back to full charge in my opinion. The sound quality is great and the 40mm drivers create enough spatial awareness to make some games immersive. According to my playing buddies I frequently play against, the communication through the microphone is crystal clear with minimal background noise. The volume and chat controls on the back of the left earcup are well placed and easy to use in my opinion. Look wise, the lighting of the earcups add a touch of quality however, the all plastic construction makes it feel a bit cheap as it is so light, but holding it and closeup inspection reveal good quality plastics and a solid construction. To conclude, I like this Razer Kraken V4 for its high degree of comfort and great sound quality paired with a top notch lag-free wireless connection. The all plastic build might deter those looking for a more premium feel but this gaming headset delivers premium performance where it counts.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Rgb lighting, Sound quality
    Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    A Very Comfortable Headset!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the most comfortable headphones I have had the pleasure of using. It seems to me to be a highly durable plastic design. That is lightweight with a modern sleek look and feel to them. That is what brought me to the headphones was how they looked. The cushion around the ear cups is plenty for long hours of gameplay or listening to a podcast. The upper material is also soft and comfy not poking down on your head. All of this is a big plus in my book. I have a larger sized head so fit and comfort go a long way. What may seem comfortable after ten minutes may not be after 2 hours. I didn't have a problem with the Razer Kraken V4 headphones. The headphones come with a lot of adjustment and swivel. You can swivel the cups and rest around your neck! You get three different ways to connect the headphones. You get wired Bluetooth and a USB Dongle. While using the Bluetooth the Razer Synapse app didn't recognize the headphones. While using the Dongle the app recognized the headset. While inside the app you get some extra controls. Like RGB customization and an audio surround sound like feature. You can also select different audio modes. The microphone is ok. It will get the job done. I still advise to get a separate microphone. The Audio quality is phenomenal! While gaming I could hear all kinds of background audio cues. If you are playing a FPS shooter, these will be great for that. The crispness and audio clarity are superb. You get a little touch of Base enhancing the audio experience. Even listening to podcasts the audio was extremely clear. This gets a 10/10 for audio clarity! I am worried about the battery life. I'm not sure how long they will stay charged after long periods of use. You can randomly charge them from time to time. Another issue was while connected to the USB dongle the headphones did cut out for 10 seconds and reconnect multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Microphone, Rgb lighting
    Tech Insider Network Member

    Rated 5 out of 5 stars

    It's a Razer

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Kraken headset has the Razer’s build quality footprint. They are so well constructed that it is noticeable the moment you grab them. They have a little weight on them but surprisingly don't feel that way when worn. The padding on the headband and the ear cups are soft and comfortable. They are easy to setup by just plugging the included USB-C receiver, USB-C to USB-A cable or via Bluetooth. They work with PC, MAC, PS, Nintendo Switch, Steam Deck, and smartphones. It has 9 customizable RGB zones on the outside of the ear cups. The microphone is concealed within the left earcup and can be pulled out. That is pretty cool. If you just want to use the headset for music listening just push the mic back into the earcup to hide it. The band does run a little big, so if you have a small head be aware. Even at the smallest setting they still feel a bit loose on my head. They are very comfortable and they sound good. I wish they had a little more bass. They are loud and I find them to be even louder when connected to Bluetooth. The sound and microphone can be customized using the Razer Synapse app. With the app you can also activate the THX feature. The microphone also picks up the voice very well and reproduces it clearly even when used on a cell phone and the mic retracted. If this your a first timer with the Razer Chroma products using the app can be a little frustrating. There are like three different apps you need to install, two of them to customize the headset. Synapse controls the settings aspects of the headset, while the Chroma app controls the colors. The other app was the Razer Cortex. The Chroma app for smartphones will not work with these headsets. Overall, these headsets look cool and sound good, great for gaming. They are very well made, and comfortable. They will blend well and sync with other Razer Chroma products. They can be used wireless or wired. In the box you get the headset, USB- C cable extension, USB-A to USB-C cable, USB-C receiver, quick guide and a sticker.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Microphone
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Release The Kraken

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box these things had over 60% of battery power ready to go. With that being said, I initially thought that they were cheaply made, from all of the plastic in the build. However, after trying them on, I was greeted with a lot of comfort. For a person who wears glasses at least 19 hours a day, it is very imprtant that I have comfortable headphones on, because the last thing I want to are my glasses digging into my temples. These are very comfy. Set-up is really simple. Just plug in the dongle and it will be noticed immediately, or just simply turn on your bluetooth and pair them. The dongle is primarily for use on my PS5 and Switch I just pair to via bluetooth to my PC and smartphone. As with are all Razer headphones, you can't auto switch from phone calls to PC like other brands. But if you've use Razer headphones before, you are probabaly used to the by now.The box holds the Kraken v4s, a dongle, and the very nice braided cables. One for charging and other for linking your heeadphones to the dongle. The sound quality is up there with my favorite Razer headphones. And tthey sound great on phone calls and during gaming. I could hear directional footsteps while play COD BO6.( It didn't help my K.D. ratio too much, because I'm terrible. Lol!) But seriously, I do feel like I had a slight advantage over my usual sessions.The headphones also have the retractable boom mic, which is pretty cool to be able to hide that when needed and then there's the mute indicator light on the mic to remind you that you are muted. The RGBs are a cool touch when gaming, but will be a battery drainer, so you might want to go into the software and turn that off. The breathable fabric style ear cups are the game changer, though. This allows me to game comfortably for hours without overheating my ears. Yes. No sweat. Although, they do sound great and feel comfortable, I do take points off for the constant RGB and bluetooth switch over. But for the price, these are really good headphones. IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Rgb lighting, Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Superb audio, not so great fit.

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also own the Razer Barracuda X Chroma. This review is for the Razer Kraken v4, which is a step up imo except for fit. I’ll get to that below, stay tuned. Setup took an annoying amount of time as I had to download more Razer software. There are 3 modes of connectivity, Bluetooth, USB, or 2.4Ghz. There’s a USB-C dongle to connect with your 2.4Ghz, which has the smallest footprint besides Bluetooth. It comes with 2 cables, a USB-C male to USB-A male cable, and a USB-C female to USB-A male. (see photos) You turn on the headset with the power button on the side.(see photo) Pairs up fast, but again, you have to wait for the software. Volume dial on the side works great. The sound on these is what sets this apart for me, holy cow. Best quality yet that I’ve experienced personally. Sports triforce 40 mm audio drivers, and also TXS Spatial Audio. You can tweak the settings in the Razer app if that’s your thing. I didn’t find that necessary as there are different audio modes you can set when using, and they’re available at the push of a button. Movie, music, game, and custom I believe. To customize your own setting just use the Razer software dashboard. These are marked L and R on the interior of the earmuff’s; however, the orientation of the mic makes it pretty clear how to put them on. The Kraken comes with a mic that retracts into the L earmuff. (see photo) It’s very easy to move in and out, and bends incredibly easy, but most importantly stays put where you move it. Nice swivel to these headphones as well. For sure, they will fit any size head, just not tight enough. This is my one gripe as mentioned above. I never TRULY felt like these were on my ears solid. Kind of like when there’s a leak in one of your car windows while driving. It always felt like they were slightly loose no matter how I adjusted them. The audio quality didn’t really suffer for it, but I would have preferred a tighter fit. The Kraken has a 9-zone RGB lighting on the ear-cups, where the Barracuda has a 6-zone. Once again this is not a decision factor for me, therefore I don’t have much of an opinion on that aspect, apologies. There’s a mute button on the same side as the volume button. The custom audio button is on the right side as well as the game chat button. There’s a 2 year warranty which means Razer stands by their product and they’re proud of it. There’s something to be said for that as most manufacturers only offer a 1 year warranty on their products. I’m happy with these headphones, especially the audio, however I cannot recommend them as much as the Barracuda headphones, due to the fit. Very comfortable, don’t get me wrong, but not very firm fitting at all.

    No, I would not recommend this to a friend
Sponsored