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Customer reviews

Rating 4.4 out of 5 stars with 451 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 451 reviews
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the older Mazada Models weren't meant to be built with a back up camera, I didn't know how they were going to mount it without it looking awkward. They ended up suggesting where the license plate frame is and it ended up fitting perfectly and doesn't look like it doesn't belong. They did the work very quickly and they did it with ease. They were very friendly and walked you through how it works on your in dash unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera that does the job I needed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very nice device that fits my needs, mostly to back up since with my 2012 jeep liberty I can't never tell when I'm too close to the car behind me. Be careful backing up and still keep looking at the side mirrors since the car's corners are not shown in the camera view. the mirror is big and nice,little dark but it's fine, the cam view is a square to the left corner, which is shown on the box. I'm pretty happy so far with this purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worst service ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got scheduled for an appointment at a store where they don't carry out this service. And after asking the employee for a store where they carry this service, they sent me to a location that is 1 hour away. I went, and once I got their, they told me they don't do walk-ins and I have to make another appointment, which I did from the store, and I drove another hour back home. I came to my appointment, and when I got there, they said they cannot connect the wires as my car is European made and they don't have the necessary parts to make it happen and asked me to order them online. They already know which car model I have because they took all the info for scheduling the appointment, and it would've been an easy process if they contacted me before driving another two hours. I got home and decided to cancel the service, but they said they cannot cancel it through the phone and I have to visit the store to be able to do so (driving for two hrs more). And btw, the store marked my service as complete too without touching my car.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing both the stereo and backup camera. I appreciated that they fit the backup camera installation in. I was not told that this required a separate appointment. I also had to pay separately for them to install the backup camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed a back up camera with a new head unit. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rear camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't rate a 5 is the price spike. Customer care and quality work is greatly appreciated. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Touch screen stereo with Car Play and rear view ca

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed a touch screen car play stereo and rear view cam. I purchased from a non-best buy retailer, but the suggested items needed from Best Buy were spot on. They were able to finish slightly ahead of time which was nice. The on wheel volume controls don’t work with the new system, but very pleased with the install work. The team did a nice job and would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hector from San Marcos, CA did a fantastic job with the backup camera installation. He went above and beyond than what I expected. 5/5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Back up camera install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend Best Buy team to install it they did it quick clean and haven’t had any issues with it they know what they are doing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to work with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! Fast and clean install. Need to have more Best Buys that can do installs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good and bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was good, but the communication during the install was non-existent. They were almost 2 hours behind and I was never notified, so when I was dropped off to pick up my vehicle, it hadn't been started yet. Annoying, but the back up camera works. I'm going to assume this does not happen at every BB and I would hope this was a rare instance.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PRODUCT ACCEPTABLE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    INSTALLATION NOT ACCEPTABLE. THE ENTIRE INSTALL TIME REQUIRED 3 HOURS (NO KIDDING!). AFTER DISLOCATING A VITAL CONNECTION AND BLOWING A FUSE THE SECURITY SYSTEM OF MY CAR WENT INTO EFFECT DSIABLING THE ENTIRE SYSTEM. SOL ITION REQUIRED A PHONE CALL TO AN EXPERT WHO WAS ABLE TO CORRECT THE PROBLEM. NEVER AGAIN GEEK SQUAD!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service!! The back up camera was installed and works perfectly. I was able to bring my own, and they made it work for our Toyota Solara so my teenager has one. Highly recommend their service as it’s reasonable and saves a lot of time rather than doing it on your own.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Rear Dash camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great workmanship and customer service. Very pleased with the install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked out real well for me as it only took less than an hour and a half, so I walked around the Best Buy store looking at other products. They called me on my phone when it was done. Very professional installation with no damage or greasy handprints on/in the vehicle. Kudo's to Best Buy !! Very satisfied !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the guys at the store install my backup camera, thought about doing myself, but this way is much quicker, and better. They did a clean install, and the cost is reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rear view camera install as god as factory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Quality install. Extremely helpful - walked through install to confirm all functions. Work completed very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The decision to upgrade my system and include an after market backup camera was a great decision. I love my new stereo system with Apple Car Play and love the back up camera. The wait time to get the appointment took a while but I was very pleased with the job the installers did. When I picked up my car, the installer sat with me and showed me a few tricks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE My New Radio Receiver - Thank You Everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs installed a radio receiver in my vehicle and did a fantastic job as usual. The in-store tech was very knowledgeable and make sure I got everything I needed to the auto techs to do their job without skipping a beat. At-ta-boy to all involved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUST HAVE BACKUP CAMERA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of The “BEST BUYS” a Retired School Principal can Make!! No More Damages for My 2095 CHEVY SSR!!! And an OUTSTANDING PRICE and Great GEEK SQUAD Installation.

    I would recommend this to a friend
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