Customer Ratings & Reviews

While pricing a new counterdepth side by side we kept finding that many were missing key features, like an ice and water dispenswr in the door. This fridge does not lack space, and has the key features I was looking for. The added feature of the smart hub came as a surprise when we saw the price and realized what a great deal it was since many of it's competitors were in the same price range without the smart hub. We've only had it a month but I have no complaints and I'm loving the recipes and ease of one touch ordering for our most purchased items right from the the door.

Loving this refrigerator. The only bad thing was the ice maker until I got it replaced. Great size and looks awesome in my kitchen.

We love this Fridge with the family hub. My toddler is able to play music and draw. Having an in kitchen view of the football game while people are sitting at the bar is a plus

Complaints 1) The speakers are awful. It's like listening to an old radio. 2) Items on some shelved in the Refridgerator side are freezing. 3) I saw a note that came up on the screen saying that it was no longer elegible for updates. 4) Wish there was more ability to adjust shelve heights Likes 1) Like the smaller size. We needed the space and this gives us additional space 2) Quiet 3) Overall we like the Tablet monitor

WE ARE HAPPY WITH REFRIGERATOR QUALITY .WE HAVE A OTHER SAMSUNG REFRIGERATOR WHICH WAS BOUGHT FROM BEST BUY 3 YEARS BACK

I enjoy this refrigerator because of the screen, I'm allowed to watch shows, and play music while I'm in the kitchen cooking.

I absolutely love this fridge! It is a counter depth refrigerator and fits perfectly in my kitchen. It looks super cool and I get so many compliments on the screen!

This is the nicest appliance that I owned and I am enjoying the tablet. I can cook while listening to my favorite music.

perfect size for the kitchen space,easy to reach items inside the ref

We went from a full size that impeded on our kitchen to this counter depth so it's small for us, but seems to be a great refrigerator. The pros are many, as the hub is a lot of fun and can be very helpful You do need to sign into the Samsung site to use it. I do not use or like the view inside feature on the app because it looks distorted and you can't see a lot of the refrigerator. The only other aspect I do not like seems to be common with new refrigerators: the shelfs are no longer adjustable and there is not a designated meat / cheese drawer. I really didn't see that on a lot of brands, so that must be the way it's going in this market. But overall, I Love this refrigerator, It has power freeze and power cool feature on the SmartThings, which is great! You can even turn off the ice maker (which is a really nice ice maker, by the way. Cubed or crushed!) from the app. I have not noticed any areas that seem to get too cold or freeze in the refrigerator. The freezer works perfectly. There is just not a lot to talk about with it but I am quite happy. The only thing I really wish I could tell Samsung is that I wish it had a night time feature as the hub display is quite bright.

We really love this fridge! The Smart Hub is awesome! It's crazy all the stuff it can do. From Pandora, grocery lists, uploading photos, to all the recipe suggestions it's just awesome! The only downside is the camera. It only really shows you one shelf and it is kind of bulky inside the door of the fridge. The only issue we had was that our fridge was delivered damaged. It had a dent in the front and scratches all over the back. But we contacted Best Buy and we will be receiving a replacement within two weeks of when we received the damaged fridge. The process was quick and easy! Other than the hassle of having to have it immediately replaced this would be getting five stars!

The family hub fridge is a must have, you don’t realize what you’re missing out on until you have one. My little girls and I get cooking ideas that are constantly changing. The girls and I will be cooking and dancing around to Disney music off the Pandora app. It’s like the modern day juke box and the girls call it our singing fridge. We love it and I’m confident anyone else would.

very good refrigerator and excellent screen I'm in the kitchen and I listen to my favorite music I can connect the ring doorbell and see who is knocking on my door on the refrigerator screen

The fridge is sleak and beautiful. The tech built into it is amazing especially With the HUB! The hub is great and really cool.

So far performs as expected. Internal camera has limited view. Love the family hub but depending on your kitchen layout the screen may not be viewable from a distance. Ensure your space accounts for the doors opening (2 inches from each side). On the pricey side.

I love my fridge spacious and I enjoy it everyday while I’m in the kitchen

I am loving my refrigerator. I can listen to Pandora movies TV shows I can also see what’s inside my refrigerator when I’m away from home when I’m buying groceries I like it I can make a list of recipes. I can also see recipes to make different things in the kitchen And I love listening to my music when I’m cooking I can dance and cook at the same time so I would recommend this refrigerator to anyone who’s interested in buying it my daughter recommended it to me she has one also so I just love it best product I bought ever Besides the protection plan with Best Buy

This refrigerator is a wonderful upgrade to my kitchen. Bixby, Alexa other apps this is next level.

Excellent space inside, the tech is first class and it fits in our space perfectly. Descriptions and specs were very accurate!

I love the refrigerator but I’m just have 1 issue the ice maker keeps clogging . It’s hard to unclog the ice so I’m waiting on the Samsung team to come and service the refrigerator.