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Customer reviews

Rating 4.6 out of 5 stars with 711 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 711 reviews
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m a little nervous due to all the bad reviews but so far I love it, just keep in mind it does not come with the hoses to connect the water.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity, Smart

    Rated 5 out of 5 stars

    Huge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are huge. Like the biggest washer and dryer I’ve ever seen. Which is why got got them. Very highly recommended. Good clean and works with the smart things app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.5 washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice after going through two other sets. The first set didn’t match and the second set took too long to get dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with this. It’s super deep and washes really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and full speed functioning machine. I highly recommend this washer. I bought it and worth every penny of it. I’m super happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product does the job and can fit a wide Liad of clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received it today! Geek squad did a great job installing it! Ran my load and the machine worked perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is smooth running and high performance. I will definitely recommend this Samsung Washer and Dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adult purchases are amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a new washer and dryer set. So far I don’t have a single complaint!

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our washing machine, it pairs beautifully with our dryer and laundry room. I love that I can receive a message on my phone indicating my laundry is completed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, this is good washer very silent no big noice wash very quick. , complete dry after finish, very clean, my wife like this brand.

    I would recommend this to a friend
  • Pros mentioned:
    Large capacity

    Rated 5 out of 5 stars

    Great washer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer it fixes itself when it has an uneven spin load!!Huge washer!!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    The Best of the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is amazing product.the are quiet, perfect size, wonderful color and machine size. They are smart device. Just perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new washer not only doesn’t work good it’s a beautiful color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first washer I’ve purchased. I love that it has WiFi capabilities and works great with SmartThings. Absolutely love deep it is as I am 6’2” and work out almost everyday. So I’m always washing clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great Waher 5.5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works quietly. Washes clothes clean. Size 5.5 great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She’s a beauty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only ever had Samsung washers and dryers because they withstand the test of time and they are gorgeous machines. No issues with this one, we absolutely love the set in our brand new home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My awesome Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my washer and it’s large enough for me to wash my large blankets,It’s pretty simple to use and I can’t wait to checkout the Wi-Fi option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enock's Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer very convinient ro use and time saving. User's friendly just touch screen on & start there you go it does its job with preset settings.

    I would recommend this to a friend
  • Cons mentioned:
    Error code

    Rated 1 out of 5 stars

    Broken after 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 months into use and AC6 error code. Backordered replacement parts, piles of dirty laundry. Rethinking that Samsung isn't any better quality than LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      The chance to assist you is what we strive for, Kevin. We've shared some helpful tips to keep the washer operating at its best,

      Error codes play a vital role in ensuring your washer stays in good condition and give you a starting point if there are any issues. You can usually resolve error codes (also displayed as blinking lights) with a few simple steps. Learn more from these details.

      Samsung washing machine information and error codes:
      https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code

      For further information about the AC6 error code, kindly turn to page 63 of the model's user manual:
      https://downloadcenter.samsung.com/content/UM/202301/20230103173239422/WA7300A-AD_UM_DC68-04037N-03_EN_MES_R.pdf

      You may also watch this youtube video about "Find out what an Error Code means on your Washer or Dryer with Smart Care":
      https://www.youtube.com/watch?v=VzQiAeJn4hY

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145566131, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung