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Rating 4.7 out of 5 stars with 24 reviews

100%would recommend to a friend.

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Page 1 Showing 1-20 of 24 reviews
  • Rating 5 out of 5 stars with 1 review

    Great looks, okay picture, okay software!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Picture
    Cons mentioned:
    Price

    Just know that you are buying this TV for the looks. Period. The image is average, the Samsung software is average. If you are thinking that this TV will give you an amazing picture and quality, you can get a cheaper TV with better image quality. I use mine in my home office as a second screen and I connected an AppleTV to it for movies and other channels. For how I use it and based on the fact that I was looking for that Frame look, it works great. The attached TV mount is great to have the TV fully against the wall but be careful installing the OneConnect Box, the fiber optic cable is very expensive if you break it. If you're not a handy person, I suggest you hire someone to install it and hide the cable. I read a lot of reviews about complains with the software and the artwork, and yes, it is a pain. You'll have to be patient. Apart from the 'Art Mode', I really like Ambien Mode but it is not as simple to get to as Art Mode. In general, I am very happy with the purchase because I researched a lot and I had the right expectations for what I was getting and paying for.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    The Frame TV changes an entire room. Really classes everything up! This is our second Samsung FRAME. A few suggestions... 1) Buy a soundbar as well. TV sound is good, but you've spent enough on the TV that you should go the extra expense for amazing sound. 2) Have GEEK SQUAD do the install. It MUST be straight or you lose the whole effect of the artwork and you cannot adjust it. 3) Plus Geek Squad will insulate you from Samsung if there are parts missing -- they can be a problem.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Looks amazing

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love how I can set the frame when the tv is off. The picture quality is great. Easy to use. Tiny remote. Would have liked a larger one. The motion sensor to put painting on when you walk by hasn’t been as sensitive as I would have liked and I set it to very sensitive.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Awesome TV!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this TV. Looks like a framed painting or portrait when in art mode.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Perfect.

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This purchase was what I needed to turn my room into the classy room I invisioned.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love this Samsung TV !!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I have always been loyal to Samsung, yet this is the best by far !, I don’t know how they could do better,,

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    I am in love

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    this is the best TV I have ever had. It's gorgeous and it truly looks like a painting! Love it

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    The best tv

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is by far the best tv on the market. Just make sure you have studs available for the wall mount or it won’t sit flush.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great TV to blend with furnishings

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is a great television if you don’t want to stare at a black box on the wall when the television is off. The included flush wall mount is an added bonus.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Excellent TV picture, slim design and art

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Ease of use, Frames

    The first thing that impresses me about this TV is the slim design a nice frame that it has. I was pleasantly surprised to see with a quality picture it has as well. The standard Art provided with it is enough to get you started and there are packages to allow you to get more art if desired. Easy to install easy to operate and even plays iHeartRadio.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    Average picture, love the mount and look.

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture
    Cons mentioned:
    Remote

    This TV looks great on the wall. The way it mounts and the one connect cable is awesome. The fact that all the pictures show it with the frame seems deceptive that you have to buy that separately and it doesn’t come with it. That kind of made me mad. The user interface is not very intuitive. I find myself turning on Directv and then having to grab the Samsung remote to turn off the home menu which is so stupid. It won’t even turn off after an extended period of time, you are forced to use the Samsung remote. It is kind of cool that I can show art or pictures on it and it turns on to show this with motion. It seems like sometimes it works and other times it doesn’t. The OS needs to be ironed out a little better. They should make it where you can turn off the art mode but unfortunately it doesn’t seem possible. I thought the QLED would have a better picture than this and am a little disappointed. Of course I do have two LG OLEDs so I am a little spoiled in this area. No comparison whatsoever in picture quality. I have however decided to keep it. I use it as a TV, monitor for my computer, and the flush mount and price point is more important to me than the picture quality. If I want to watch a sporting event or something I go to my basement and watch it on my 77” OLED. But for the price and the flush mount and appearance this will stay in my office. I like showing pictures on it and using it as a 3rd PC monitor it is nice for WebEx presentations for work and I don’t have to worry about burn in. All in all 3 stars due to the average picture quality. I do have 2 other Samsung LEDs before the QLED technology came out. One is a 55” and the other a 77” curved model and both have a better picture.

    Features

    Quality
    3 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      drizzy78,

      Thank you for purchasing and reviewing the Samsung Frame QLED TV.
      I am sorry to hear that you are not completely satisfied with the experience.
      Please know that we value your user feedback and will share it with our product team.

      There are several preset picture modes and many custom settings that can optimize image quality for your viewing scenario.
      Go to HOME > SETTINGS > PICTURE > PICTURE MODE and choose:
      1) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      2) Standard: This is the default mode suitable for general viewing environments.
      3) Natural: Reduces eye strain for a comfortable viewing experience.
      4) Movie: Suitable for watching TV or movies in a dark room.
      5) Filmmaker: Watch the source content (e.g., movie) as it is.

      You can switch between TV mode and Art Mode by pressing Power on the OneRemote
      Included here is a link to our Art Mode user guide for more details:
      https://www.samsung.com/us/support/answer/ANS00076727/

      Lastly, please also give us the opportunity to assist you with image quality adjustments tailored to your viewing environment and application.
      You can reach us via any of the following options:
      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM to 12AM EST (Mon-Fri)
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.


      -Samsung Ambassador Samsung

  • Rating 5 out of 5 stars with 1 review

    Amazing picture

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Frames, Picture

    This tv is everything I wanted! When it’s on the tv picture is amazing and when it’s in frame/picture mood the art work so so beautiful. Also a bonus I can use my own photos as art work! In love with this tv.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great form factor

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture

    The TV sits flat against the wall and blends in with the other pictures hanging around it. Don’t expect it to look like a “real” picture since it takes power/light when active...even with brightness turned down. I was hoping for a more flat/static realistic picture when off, but it looks much better than the prior TV and mounting bracket that stood-out from the wall. Very pleased with picture and now Comcast supports the Xfinity app, so I can dump the cable box.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    An exceptional versatile TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Picture

    I really love the artwork feature. Gives us the option of displaying framed artwork with flexibility of using it as a TV or music player when entertaining. QLED shows a great picture! The only problem we've experienced so far is out of the box a couple of the apps would not download. We called Samsung support and was told it was a known issue with the version of software. Within 2 hours the issue had been resolved. The night feature and motion sensor modes work as advertised, though there is sometimes a slight delay. The Geek Squad delivered the TV and had it installed in less than 30 minutes.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Pretty good photo/art display smart 4K tv

    |
    Posted .
    Owned for 3 weeks when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture
    Cons mentioned:
    Price

    Photo software needs more updates so photo size doesn’t need to be so sensitive to use of features like full screen, mattes, etc. Many many many more matte colors would be great too. We only purchased this expensive tv so that it would not look like a tv when turned off and so we could use it to display photos. I think Samsung has improved over its original Frame models, but has to Keep Working on this!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    2 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best looking TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture

    I love that wall flush tv mount. This is my second purchase for my master bedroom. I like the wall art and outing family photos.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great picture!

    |
    Posted .
    Owned for 2 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Ease of use, Picture

    Replacement for 43 inch frame tv and it’s a great product. Better picture and easier to use. Looking forward to enjoying the art as well as TV.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Nice looking set above the mantle

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture

    Image quality is great. The internal speaker is average. Use of a sound bar or external speakers is highly recommended. The free art provided is minimal.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Very nice for pictures and quality TV

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Frames, Picture

    The wall mounted Frame TV has exceeded our expectations. Perfect for our living room.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Does what it says, but expensive

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Frames
    Cons mentioned:
    Price

    great frame effect and flush mount is really cool. The plastic frames do not come with it and are quite expensive!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    3 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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