Customer Ratings & Reviews
- Model:
- QN55QN90AAFXZA
- |
- SKU:
- 6451477
Customer reviews
Rating 4.6 out of 5 stars with 665 reviews
(665 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
- Pros mentioned:Picture qualityCons mentioned:Remote control
Rated 5 out of 5 stars
Amazing pictur. 120hz amd Next gen 3.0 tv tuner.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV a day ahead of scheduled pickup :-)! My main reason for picking this TV is because I have a Xbox Series X and this TV also has the next gen 3.0 TV tuner. I upgraded from a 7 Series 7300 curve TV and there is absolutely no comparison. The picture quality on this TV is absolutely amazing. Not just on the Xbox Series X but I have watched a few 4K movies and the picture quality on the TV tuner is by far the best I have seen. If you are looking for a TV that is 120hz for video games playing and wanting the next gen 3.0 tv tuner then this is a great pick in my opinion. The only thing I'm not a big fan of is new remote control. Luckily my other Samsung remote works in this TV as well.
I would recommend this to a friendBrand response from Samsung
Posted .MrSnow679:
I am happy to hear that you are enjoying your new 2021 QN90A Neo QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and taking advantage of newer Next-Gen gaming capabilities. Our Quantum Matrix Technology is powered by our exclusive Mini LED designed technology for hyper-focused brightness and dimming in all the right areas.
Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
If this is on your shopping list, GET IT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So i upgraded from an old 55" 4k Vizio E class from like 6 years ago. That tv had terrible glare and was starting to finally die so time for an upgrade! I did some reasearch but have always been a pretty big Samsung fan. Saw this was their newest model (looked at a Q90 and Q80 from 2020) and it had a dedicated anti-glare film so it was a no brainer. My tv is in a very well lit room with natural light that used to be killer on my old tv. Now i can have light directly behind me that, when tv is off sucks big time seeing a huge area of an open widow, but when powered on i no longer see anything but what is on the screen. And the picture quality is AMAZING! I'm seeing tons of new detail in my video games, like one of the "ok" bars in Warzone is actually a bunch of little blue circles all put together in a bar shape, not a solid bar of blue lol
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love this TV! Top quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never thought there was much difference between models except the price so I went with a mid quality Samsung Smart TV about 5 years ago and it was serviceable. The backlight started to go and half the screen went dark. Samsung said I could take it to a service center for repairs but if it wasn't free I didn't feel it was worth it. I mainly didn’t want to wait and not have a television. I decided to buy a new one and did some research... I wanted the Neo QLED QN90A which seemed to be the top 4k model but didn't want to pay 1400$. Luckily an open box excellent certified was available somewhat near me for 998$!!! I took a chance and glad I did. Picture quality is amazing and sound is good even without a soundbar. The smart apps are great, so much better than my old TV and its blazing fast. It's connected via wifi with zero lag. I had to use an ethernet cable with my old one. I was skeptical about the open box deal but after I got it home it looked like the only time it was out of the box was to examine it. I may have gotten lucky at this price but this TV would have been worth retail imo.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture and no glare
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has an amazing picture and you can see it from all angles instead of just from straight in front. I was pleasantly surprised that it was so bright in our very bright living room!! Really really nice tv! I purchase a very spendy Samsung 10 years ago and it is still going strong and has a great picture but the picture on this one and the depth of color is just so much better.
I would recommend this to a friend Rated 5 out of 5 stars
Samsung QN90A Samsung tv
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this QN90A Samsung y I recomend that tv nice
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 55" Class QN90A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For starters, it's a Samsung. That alone tells you you're purchasing a quality item. Picture quality, sound, and tasteful to the eye. Tv is as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Wow, just wow!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this TV. It seamlessly integrated with my Apple TV where I only need one remote. The picture color & resolution is amazing. Pairing with sound bar was simple, it’s just logical and easy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Very good th 55”
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image, the hardware is updated so the commands are fast and easy to use, the sound is good too if you considering just the TV
I would recommend this to a friend Rated 4 out of 5 stars
Exceptional for about a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is as stunning as the reviews convey (Rtings, CNET, etc). The tv is also very easy to set-up and use. I marveled at this tv for more than a week when it developed a light spot on the bottom left quarter of the screen (it's a little tough to see in the images because of light reflecting from a lamp). Best Buy could not exchange the tv because they do not have another in their inventory in the USA. Samsung is treating this as a warranty issue, but it will be at least another week before the local technicians have the parts to repair the defective panel. I do not know what I will do if they are unable to satisfactorily repair the tv.
I would recommend this to a friendBrand response from Samsung
Posted .Bill,
We appreciate you sharing the details of the screen abnormalities you are seeing, and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best Samsung TV so far!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture quality! I like the built-in apps, I don't have to install them. It's like any streaming device already installed like Apple TV, Roku, Google Chromecast in one.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
QLED is perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best picture I have ever experienced! It feels like you are right there with the action. Top notch.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv for the price.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung Neo Qled 90 has a great picture and sound and lets not forget the price was amazing…also it’s a great looking TV
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV. Picture, sound. Perfect. Easy to install and set up.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV for Gaming and Bright Rooms
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV specifically to use with older consoles and my RetroTink. This TV has no noticeable input lag and has brightness and contrast that, when paired with a good upscaling device, can give an image very reminiscent of an old CRT TV. This TV is also very suitable for bright rooms. The reflection from my bay window (which can be seen in the picture with the TV off) is not noticeable once the TV is turned on.
I would recommend this to a friendRated 5 out of 5 stars
TV as it should be
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it though I have barely scratched the surface of its capabilities. Excellent screen with no objectionable marks or screen issues. The remote is great.
I would recommend this to a friendRated 5 out of 5 stars
Sprroach
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear, vibrant, and multiple hook ups. I am missing my RCA connections, but I found a work around. I added a Samsung soundbar.
I would recommend this to a friendRated 5 out of 5 stars
QN85A
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. Samsung makes a high level product. I knew which TV i wanted but my local Best Buy did not have it so they informed that I vould pick up in sore same day in Eden Prarie.
I would recommend this to a friendRated 5 out of 5 stars
very satisfied!!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing quality. You should enjoy Samsung NEO TV with Samsung Sound Bar. My family is very satisfied. The delivery was fast and the workers were very nice.
I would recommend this to a friendRated 4 out of 5 stars
TV tilting backwards once installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is amazing but tilting backwards once installed. Can this be remedied?
I would recommend this to a friendBrand response from Samsung
Posted .Installation,
We appreciate your feedback regarding your installation experience. We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue is resolved, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Perfect Xbox x series bright colors.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect on Xbox x series. 4k 120hz plugged directly in audio router back to a receiver.
I would recommend this to a friend