Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,499.99
The comparable value price is $2,299.99

Customer reviews

Rating 4.5 out of 5 stars with 258 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

  • Features

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are delighted by the expansive screen size and the overall performance of the 57" Odyssey Neo G9 monitor, noting its excellent capabilities for both gaming and productivity. The amazing resolution and insane refresh rate contribute to a highly immersive experience. While some users have reported minor issues such as noise, viewing angle concerns, and blooming, the monitor generally receives positive feedback. A few customers wished the monitor included built-in speakers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 258 reviews
  • Pros mentioned:
    Hdr, Refresh rate

    Rated 5 out of 5 stars

    Samsung 57-inch Odyssey Neo G9 observations.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 57-inch Odyssey Neo G9 is incredibly immersive, just as engaging as my Quest 3. For streaming, it’s like having a personal movie theater. Running the monitor at 5120x1440, it seamlessly scales up to 7680x2160, allowing for higher frame rates crucial for smooth gameplay. My grandson’s sharp little eyes can tell the difference in resolution, but I can’t. The HDR is brilliant but adds some heat (no big deal). The monitor requires a DisplayPort 2.1 cable with 54 Gbps to run without Display Stream Compression and to achieve the full resolution of 7680x2160 at 240Hz. These cables may be available by the end of the year, and they can be longer than the current 80 Gbps cables, which are limited to 1 meter. When trying to enter the BIOS, you may need to press the power button on the toggle for the monitor to display the BIOS screen. The start screen doesn’t always appear when coming out of sleep mode, and I often need to press a key on the keyboard to get it to appear.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor! Even if it does have a random popping sound during warm up just to the right side. It Performs great and the pop can’t be heard while wearing headphones and after the temperature settles in. I believe it’s from that huge cover on the back expanding and relaxing while it heats up to a normal temperature from being chilled at room temperature. Multiple computers? No problem. Plug both in and use the same mouse and keyboard seamlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Screen size
    Cons mentioned:
    Dead pixels

    Rated 4 out of 5 stars

    Open box

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed that the box had been re-taped when i got it home. Should’ve noticed this at pickup, but it was a madhouse at the store - just wanted to get out of there. At home, after unboxing, everything looked normal, just like new. Bit when i assembled the stand, attached it, and pulled the monitor out, there were fingerprints all around the screen! (No, i didnt touch the screen). When i fired it up, HDMI1 was hard-selected. Not auto detect. This is pretty weird. All the peels, as well as the other packaging, were pristine. Anyway, the monitor is great: no dead pixels, no other problems. I’ve been playing with it all day and it’s perfect. I have a 3090 and can drive it full-res at 120hz. Productivity-wise, text is crisp, colors pretty good, brightness is excellent. I hope i’m just being paranoid about the ob thing. If it has really been used, this is the stealthiest repackage ive ever seen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Refresh rate, Resolution

    Rated 5 out of 5 stars

    Incredible

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm running this on a Microsoft Surface Pro 8 i7 16GB. It is incredible. I'm using it for work. Great color, resolution, refresh, etc. It worked straight out of the box with no firmware or driver updates on Windows 11 Home. Full 7680x2160 at 120hz with HDR .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A huge flaw away from perfection!!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is almost perfect, but it has a major flaw... I think it is something that maybe can be fixed with a firmware update. I have never had a Samsung monitor before, so I don't know if this is a standard behaviour. It wil NOT change inputs automatically, only if you turn on a very dumb feature that changes to a newly connected source. Let's say you have 2 or more devices connected and turned on, if you turn off the current device, it will not change to the remaining on device automatically even with said feature on, every monitor I have ever had does this... also that feature changes automatically if that other device "wakes up" because of a notification or a remote desktop connection, which is very inconvenient to say the least. So put simple, it will not scan other inputs when the current one is disconnected. HUGE CUMBERSOME FLAW OF A SIMPLE "DISPLAY 101" RULE. Other than that, is ther greates monitor I ever had (after calibration), remember to buy 8k capable cables, dongles, converters and any connection gimmick you currently use, or you will be sitting wondering why you are getting weird resolutions out of it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your purchase and review of the Odyssey Neo G9 Gaming Monitor! We are sorry to hear about the issues you have been experiencing. Samsung greatly values our customers’ feedback and we utilize your concerns and opinions in our relentless efforts towards delivering world-class products. We are very sorry to hear this product didn't meet your expectations.

      Other users with similar concerns, have resolved their issues by loading the latest firmware by visiting the Samsung Download Center and we recommend making sure your monitor software is always updated.

      Samsung Download Center: https://www.samsung.com/us/support/downloads/

      If after you have verified you’re using the latest version your issues persist, or if there is anything else we can do to assist you and improve your product experience, please contact Samsung Customer Support via:
      1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun).

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our service. Samsung

  • Pros mentioned:
    Refresh rate, Screen size

    Rated 5 out of 5 stars

    An experience that never gets old

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish I had this thing at the beginning of the pandemic. Makes productivity easier, and dare I say enjoyable. I'm a casual PC gamer, but I have played more now that I have this beauty. It came on ver 1.4, but I was able to upgrade to 1.5 which offers DP 2.1, and 240hz if you have the right specs. I cannot say if it is true 240 since I didn't run any real tests, but it shows it in the menu. I'll try and add a photo if I remember. Pro tip: put the image file in the root directory of your usb drive formatted in FAT32 whenever you attempt an upgrade. If you're thinking of getting this and can swing the price (I got it on sale) just go for it. You will not be disappointed. Also, the monitor does go on standby when you put your PC to sleep or hibernate, just need to wait a little bit for it to come on automatically. At first, I thought I had to mess with it for it to come on, but I've had no issues once I was a bit more patient. I haven't bought an arm for it yet, as I happen to like the stand it comes with, and my standing desk is big enough for it. It is much bigger than you think, so be sure to measure for your setup. The DP cable it comes with is criminally short (<4ft), so you might want to either ensure your PC is close to your monitor or purchase a longer one. I know it recommends keeping it to a shorter length, but it would not work for me, and I’ve had no issues with a longer cable I got off Amazon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever for my workstation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My primary usage is for normal business work and software development. I'm not a video game player, but this monitor is a GAME CHANGER. I use this as a secondary monitor attached to my MacBook Pro M1 Max laptop, using a DP to USB-C cable (ordered separately). This monitor's curve wraps around just right to make it easy to see details on the edges, in one sitting position. Text is sharp, colors are great, it adjust for all angles: up, down, tilt in, tilt out, horizontal leveling, etc. There is nothing to say bad about this monitor. Once again, a Game Changer!

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution, Screen size

    Rated 5 out of 5 stars

    Amazing 57 inch monitor

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m coming from the Samsung 49inch super ultrawide and while that monitor is awesome, this one is another level. It’s huge. Picture quality and resolution is amazing even though I can only run this in 120hz due to video card restriction. You won’t be disappointed but you better have a huge desk.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go big or go home! I absolutely love this monitor. I work from home and run many programs at once. This allows me to seemlessly move between programs without having to go from screen to screen. Must nicer with one big screen. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    To big

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do you really need a 57” inch monitor for this price I bought it when it was $800 dollars off. No you don’t need it I personally like being closer to the screen when I play games but I have to sit back and this is a whole lot of screen. I like the fact you can split screen

    I would recommend this to a friend
  • Pros mentioned:
    Resolution, Screen size

    Rated 4 out of 5 stars

    Amazing for Productivity and Gaming!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolute unit! This replaced a triple monitor 1080p setup I have been running for over 10 years. I played games across all three screens so this feels very at home for me. Using this monitor for desktop use is God tier. I've used Dual 4k monitors before but the bezel is surprisingly more limiting than you'd think. The only downsides are that if you don't want to deal with the massive feet that hold this bad boy up, you will need to get a hefty arm that can handle the weight. Also, getting devices to connect in the native resolution can be a challenge. Thunderbolt 3 devices struggle with the output. In this case, you will need to use the PBP mode and split the display between two 4k sources. I have had no issues with scan lines or dead pixels so I must have got lucky!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are delighted to hear you've had an overall, positive experience with your Odyssey Neo G9 Monitor. Thank you for your feedback to help us improve our products and services.There maybe a variety of reasons why you are unable to achieve the desired refresh rate such as PC/console limitations and your connectin type. We also suggest updating the firmware on your device, adjusting in-device display settings, monitor settings, and in-game settings. If there is anything we can do to assist you and improve your product experience, please don't hesitate to contact Samsung Customer Support via: 1-800-SAMSUNG, available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun). Your thoughts and opinions are very important to Samsung. Samsung

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    More Productive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been wanting this monitor for several years and had been on the fence because of its size. I do structural detailing working in CAD all day. After working with it for a couple of weeks now I have come enjoy its size. The high ppi makes it easy to use all day, and I can have multiple programs spread out across the screen. I’m more productive because I don’t have to switch between programs all day. I’ve used multiple screens in the past and not having that joint between monitors is a huge bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 5 out of 5 stars

    Not too big.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this monitor as an upgrade to my work from home setup. My current setup in the office is two 32" 4K monitors, side-by-side, so this fit the bill size-wise. I remotely login to that machine for work, so the display resolution is seamless. This monitor has no shortcomings inherent with that configuration, like (in my case) mismatched refresh rates, and of course the bar down the middle. I can have my main tool (VRED) consuming most of the screen and still have plenty left for additional Office/Productivity apps on the edges. Switching between sources feels clunky with the button on the bottom. If you decide to change from full screen for each input, to a split screen...it doesn't know how to go back to full screen without rebooting the source. So I don't use the PiP or PbP anymore; I just clunkily switch between sources. The included stand is massive and requires a large desk. The shape of the stand makes it tough to have your keyboard and mouse where you want, so I went for a big aftermarket arm instead. I'm driving my home source with an RTX 3070 at 7680x2160 @120Hz. My games look beautiful and responsive. It's capable of 240Hz with a better card, but 120Hz is quite good. Not an issue for me. Going from two flats to one large curved screen has caveats. If you work in design, you cannot draw a straight line on a curved screen! When 2D is necessary for communicating an idea, a curved screen distorts that. Fortunately for me, that's not an issue. But I work with people where that is critical. I am VERY happy with this monitor and I never want to go back to the office, because my display at home is better than the two 4K's in the office. For me, this monitor is the best out there today (May 2024), but obviously things change. It could be twice as tall and twice as wide, but this will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 4 out of 5 stars

    endgame monitor until 8k oled high refresh arrives

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is outstanding I am running it on a 4090 currently and I can manage 7680x2160 @ 120hz would be nice if we could get it working at 240hz waiting on nvidia to give us a driver update so we can drive it over hdmi 2.1 or samsung to push out a firmware update

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big boy!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This monitor is amazing! I love the size and resolution options. I currently don't have a graphics card that can run this at 240Hz at 4k so I set it up to run 1440p at 240Hz. I have to say that this thing is awesome! I managed to score this as an open box and paid around $1014 after tax. I totally recommend it if you can fit this monster on your desk!!!

    I would recommend this to a friend
  • Pros mentioned:
    Hdr, Screen size

    Rated 5 out of 5 stars

    Samsung Odyssey Neo G9 57"

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent monitor. I upgraded to it wanting to get a 4K monitor, but also wanted Ultrawide. This monitor is the best of both worlds. 5 stars. 10 out of 10 would recommend to a friend. The monitor has beautiful colors, dark darks, and bright brights. The only downside is playing games like CoD at 3am and getting flashbanged with this monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    A++ Samsung G9 57”

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great monitor, picture is amazing!! Very large and heavy, recommend getting help to setup. This monitor feels just right in size, 49” model feels very short compared to the 57”. Only cons would be the supplied display and hdmi are very short and majority of the cables are hidden under rear panel, so suggest investing in longer display cables. Recommend at least 6-10ft cable for optimal PC placement. I would recommend this monitor to just about anyone and for any use whether it be game play or a work setting.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Absolutely bonkers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most disgustingly opulent monitor you can possibly get. Better than VR. Insane resolution insane refresh rate. Only problem is i need to upgrade to a 7900xtx because my 3080 doesn't have any ports that can drive this monitor at full resolution and refresh rate. Not even a 4090 has the DP 2.0 port needed to get the full refresh and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Refresh rate, Resolution

    Rated 5 out of 5 stars

    Go big or go home!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best. VESA arm mount is an issue if you don’t buy a strong arm. Front heavy so need help with installation. Great resolution but most gpus cannot fully take the most of the refresh rate so essentially future proofing for next gen gpus. (Only amd top cards have display port to handle the data rate for this monitor)

    I would recommend this to a friend
  • Pros mentioned:
    Resolution

    Rated 4 out of 5 stars

    takes a lot of real estate but is worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice step up from the previous model. the resolution vertically is now more like a standard monitor, rather than only 80% of the screen being visible. It's running an insane 7680x2160 resolution ... which will likely push your video card past its limits. I'm powering it with a 4070Ti at full resolution and refresh rates. (~120hz) one thing to note though, is these new OLED displays are bright on their own ... with HDR enabled, its almost excessive when playing some games. its like staring into a torch after awhile, so I simply disabled all the window HDR settings and much better.

    I would recommend this to a friend
Sponsored