Customer Ratings & Reviews
- Model:
- DVG50R8500W
- SKU:
- 6357401
Rating by feature
- Ease of Use
Rating 4.5 out of 5 stars
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 7.5 Cu. Ft. 12-Cycle Smart Wi-Fi Gas Dryer with Steam. They appreciate its large capacity, which can accommodate big loads, and its quiet operation. Many customers also find it easy to use, with one customer saying it has "amazing features."
This summary was generated by AI based on customer reviews.
just OK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer takes quite awile to heat up! Apparently this is the way Samsung dryers must work as my last one did the same (Came with the house 2020)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there FANCY, I see that you have some concerns with your Samsung Dryer not drying your clothes and understand that can be frustrating. i would like to offer my assistance to ensure you are getting the ideal results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143434491. We thank you for being a part of our Samsung family. ^Brad
Average
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The dryer doesn’t dry completely . We would like tow have somebody to come and check it. We don’t know when is this going to happen due to civic 19.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Sohousa. We are sorry to hear that you aren't satisfied with the drying performance of this dryer. If you are still in need of assistance getting this resolved, this link will help you find an authorized service provider in your area (http://bit.ly/2ksKPDF). ^Lo
Not getting hot after a week
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item had to be returned becauze it was not getting hot enough to dry the clothes even at half capacity.
No, I would not recommend this to a friendDoesn’t dry
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these BRAND new Samsung washer and dryer about 4 months ago. From day 1- the dryer has taken more then 3 cycles on HIGH heat to complete drying. Larger loads (blankets, etc) take even longer. I don’t over load- and always clean the lint.. I had heard that Samsung were top of the line- I previously had LG, and am so disappointed I didn’t purchase those again. It was only when visiting my dads recently and using his LG dryer that I realized just how AWFUL this dryer is. I’m have to assume it’s a defect in just my unit- or I would hope it is- if like to know how to rectify this?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having concerns with your Samsung Dryer not drying your clothes. I have some helpful information to provide you to ensure you are getting the best performance from your machine. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
Thank you for choosing Samsung. ^Brad
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. No complaints K
I would recommend this to a friendBrand response from Samsung
Posted .Hi 34mike,
Thank you for the feedback and we are glad to know that you are using Samsung dryers. It warms our hearts to know that our Samsung dryer is part of your family now. We are happy to hear that you are satisfied and it works well. We will surely notate your feedback about this matter to continue to improve our product.
You may check this link for future reference to reduce unnecessary repairs over the dryer's lifetime.
https://www.samsung.com/us/support/answer/ANS00050526/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/DVG50R8500V/A3
If you continue to get this kind of problem, please reach us with the following options so that we can further assist you with options.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144370807
Thank you for choosing Samsung. Have a great day.
-Trisha-
Shouldn't a dryer dry your clothes?
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot stand this dryer. Half of the time, my load is still damp, and at times, extremely damp, almost wet. In addition, every time I throw my sheets into this dryer, from the washer, my sheets end up rolled up tighter than a cinnamon roll. It's a pretty dryer, but we purchased it to dry our clothes. Our old dryer removed the few cat and dog hairs from the clothes, this removes NONE. Would definitely NOT recommend this dryer to anyone.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see that you have some concerns with your clothes not being dried correctly and would like to offer some assistance to ensure you are getting only the best results. See links below:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
https://www.samsung.com/us/support/answer/ANS00047247/
If you need any assistance, please reach out to us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143425483. We welcome you to our family and thank you for choosing Samsung. ^Brad
Stylish dryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many options on this dryer, but it does the job. I guess I’m getting to old and am simplistic. I picked it, since all my appliance are black stainless. Also, it had decent reviews. Reviews online for not only this dryer are all over the place. I guess it’s personal preference.
I would recommend this to a friend
What experts are saying
