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Customer Ratings & Reviews

Your price for this item is $599.99
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The regular price is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 131 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers value the 75" Class QN800A Series Neo QLED 8K UHD Smart Tizen TV for its exceptional picture quality, particularly its 8K resolution and vibrant colors. Many customers found the setup process to be easy and were pleased with the overall value for the price. While some mentioned the TV being a bit more expensive than they would have liked, the positive feedback on the TV's features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 131 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8000 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Well worth our investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Samsung 8k Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad come in to set the TV up. Fantastic picture but still making some minor fine tuning. Bright vivid colors excellent blacks, the picture with 4K discs is great. The room has a lot of light so I didn’t want to go with OLED. This was an excellent deal on an open box purchase and I’d repurchase without hesitation.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    The 8k Neo destroys previous 8k models!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an exceptional TV!!! I previously purchased the 2020 Samsung 75” 800t . I had issues when I watched Direct TV with color distortion when watching ESPN, CNN and Fox . I am thrilled to say that the 2021 Neo 75” 800a does not have any of these issues. The upscaling from a 720p or a 1080i to “8k” is amazing. The depth of color and the brightness with the new mini LED backlit system is light years above last year models! This TV does allow you watch native 8k content via You Tube. The picture is breathtaking. There are mostly nature videos available, but they will leave you speechless! I upgraded my internet to 1gig download speeds and eero pro system. I used a hard wire Ethernet cable from the eero to the One connect box . I would recommend investing in these options if you get the Samsung 8k Neo (if they are available in your area). The 1 connect box was extremely easy to setup. Programming was quick and painless.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sr.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best tv ever i have make my life more comfortable, is compatible with my other Samsung devices and i love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture but Q-SYMPHONY DOES NOT WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily the best picture I have owned in a TV. Brightness, color, and sharpness are all excellent. Two big problems for me: the Q-Symphony feature does not work. I bought a new HW-Q950-A Samsung soundbar. Connection is hdmi using eARC from One Connect Box to soundbar. I use apps on Samsung as my content source. I only get audio from the soundbar. I even tried turning off the sound sensor on the bottom right of the tv and reset both tv and soundbar. The other problem is the settings will change after I play a video game on Nintendo Switch. The sound setting will change to just the television speakers and be in game mode. Very annoying I have to change the settings when I go back to regular tv-streaming every time. Conclusion picture great, but Q-Symphony doesn't work, and settings change after using gaming console.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dave,

      Thank you for choosing Samsung's QN800A TV and for your review. I'm sorry to hear you're having difficulties with Q-Symphony, as well as source selection issues. Please be sure your firmware is up to date with version 1708.0 which includes updates to improve both issues you are experiencing. You can check this by going to: Settings > Support > Software Update.

      If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
      1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
      2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
      3. Connect the USB thumb drive to a USB port on your TV.
      4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
      5. Follow the on-screen instructions to install the updated software.

      If you are still experiencing issues with sound inputs switching after updating your firmware, please try the following steps:

      1) Ensure Anynet+ (HDMI-CEC) is enabled on your TV: Settings > General > External Device Manager > Anynet+ (HDMI-CEC).
      2) Remove and reconnect all cables connected to the TV and gaming console.

      When enabling Q-Symphony, you will need to change the source on your soundbar to D.IN. To do this, press Source on the soundbar’s remote until “D.IN” appears. Once the soundbar has been connected and D.IN is set, “TV+Soundbar” will appear under the Sound Output menu of the TV. Select the corresponding option. Now Q-Symphony will activate, and you’ll hear amazing surround sound.

      I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Soild

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and no performance decline after owning for 2 + years

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Absolutely Amazing TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one heck of a TV. Seriously impressed with both the quality of the picture, the sleek design AND the interface. That may be the best part. The Smart interface with all of your apps streaming in 4K (and hopefully soon 8k) right at your fingertips with one remote. I can't believe I'm actually down to one remote. The Geek Squad did a great job setting it up although the TV did most of the work. It automatically recognizes cable boxes, Apple TVs, blue-ray players and installs them. It also comes with an insane amount of Samsung TV content and TV shows (who knew?). The 75" is huge and fills the space of our 15 year old 60" Samsung very nicely. This was a big investment but so woth it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv but it breaks twice in a year, and Samsung is not the best costumer service you can find … by far! However the design is nice and it looks great on my wall when it works .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    All I can say is….WOW!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is…All I can say is WOW!! It is beautiful! Even the original Wizard of Oz was just stunning. Nature show are a joy to watch for the whole family. We are always looking for that next great program. Also was a bonus after cutting the cord from the cable company Samsung plus is a free service with about 300+ channels always have something to watch. Not a lot of 8k content out right now but we have found some. And I know more is on its way.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung does not disappoint.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is amazing. Quality is hard to beat. Hdr on it is great. The local dimming could be a little better but is good enough to still be great. 120 hz is incredibly smooth. 5/5 would recommend. Even the sound on the tv js great although i dont use it becuase i have surround sound, it is definatly viable sound if you dont have a sound system.

    I would recommend this to a friend
  • Pros mentioned:
    8k resolution

    Rated 4 out of 5 stars

    Great TV but way overpriced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a fantastic picture and lots of cool gadgets but is way overpriced. The 8k does allow a larger tv in a smaller space without pixelation. Really like the immediate turn on.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear crisp picture, great color, recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing! Samsung QN800A

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have this tv for a week but the picture quality is superb! To watch content that is made for at least 4K UHD is where you cannot compare this model. Every detail pops! Is some content i Youtube in 8K and is wonderful the way it looks! The One Connect unit made life so easy as made all the connections mire accessible and you can place it anywhere as it comes with a long cable if you want it to put it somewhere else other than behind the stand. This is what i found out that sometimes annoying me: - Watching content that is low resolutions sometimes the image tears up. - The dynamic of the image is fast and i am not used to the Soap Opera effect. - Could not find a way to install other apps that are jot from the Samsung Store. - Samsung Health app does not support my Galaxy Watch 3, only the Galaxy 4. - The Volume key in the remote feels that will not last much as the way you have to move it up or down.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Williamsf,

      Thank you for sharing your experience with Samsung's QN800A TV. Although all content resolutions will upscale, 4K content will provide the best picture quality. The TV will upscale as best as possible any content sent to it. Here are some tips to help improve the picture clarity:

      1) HDMI cables are recommended for optimal HD viewing.
      2) If you have an analog cable box or satellite box, upgrade to a digital cable box or satellite box.
      3) Change the output resolution of your devices, such as digital broadcast receiver, IPTV, and set-top box to UHD or HD.
      4) You can further adjust your sharpness, brightness, contrast, color, and more by going to Settings > Picture > Expert Settings
      5) Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.

      For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. 8k content looks phenomenal. Setup was easy. Remote with solar charging is a very nice feature. Oneconnect box is my favorite feature. Very clean look on the wall. Game mode works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Sour apple.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought from Best Buy as an open box excellent condition item. When I drove 3 hours to pick it up they stated they do not have a box and if I break the screen getting it home they wouldn’t warrenty. After 2 hours they found a box and packaged it up however they was no smart connect with the TV. As an excellent box item is it supposed to have every thing since you are paying a premium for an excellent item. Now I get the tv home and hook it up. The picture looks great but notice some white circles in the picture. Call Samsung and it is a warrenty issue now since I am outside of my 14 days return. They say they can give me a gift card for an item on their website which will not even get close to covering the 2022 model. They also said I was not in a repair coverage zone however they could get someone over in less then a week to pickup the item which does not make sense. I told them repair the item or give me the 2022 model as your warranty states online. They told me to call back in 14 days to restart the process which I am still waiting for. Crazy how ATV can fail after less then 2 weeks.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Astonishing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 8k TV, I have this one and the 75' version and both are astonishing. Even though there isnt that much 8k content out there this Q800a brings out the best out of normal 4k and 1080p content. Brighter colors sharper images than any other Samsung 4k TVs.

    I would recommend this to a friend
  • Pros mentioned:
    8k resolution

    Rated 5 out of 5 stars

    Exceptional television!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found that i could notice the difference between 4k and 8k with the new television. Colors and white are bright and radiant, The Samsung TV channels give you very good quality with some streaming at 4k.

    I would recommend this to a friend
  • Pros mentioned:
    8k resolution

    Rated 5 out of 5 stars

    Samsung television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    8K Samsung is a great investment! Perfect purchase just in time for the football playoffs & Super Bowl. Only negative point was when wife asked why we didn’t go bigger.defiantly invest in the sound bar system recommended for this size television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was not my original choice, I bought an 85 inches crystal, I was not impressed. I thought hard about it and I went to the store and downgraded to a 75 inches 8k and I must say I love it. It came in the Friday of the Super Bowl, although it cost me almost double the crystal TV I originally picked- this is a better choice. I am a home body and I like to watch movies and play games at home and this TV is crystal clear. My only regret is that i did not push the purse a little more to get the 85 inches. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QN800A 75”

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that we finally got the tv & have had a chance to hang it up, I can finally review this tv. So far the TV itself has been awesome with no issues! The picture quality is amazing. Sound quality is absolutely perfect too! The description of the TV saying it ultra-high contrast 8K with unimaginable picture details is spot on! It really does do that. I also love the feature of the Attachable Slim One Connect to help prevent clutter from cable wires.

    I would recommend this to a friend