Customer Ratings & Reviews

The product is good but the price is too expensive at least if Samsung will drop the price to $75 dollar is well acceptable. Customer will buy more different color.

The panels are hard to get (at least the popular colors) but they are worth it. The blue looks like sea glass and adds a nice touch of color to our neutral colored kitchen. Make sure you get the right Panels, they look similar but the sizes for are very specific, so check the specs not just the picture. Best Buy support and delivery has been amazing.

Wife happy with the purchase love the refrigerator and the bites ice

It took more than a month from the time of our initial Bespoke fridge delivery date to the time when the panels showed up to go on it. However, they easily snapped into place and the final product looked great viewed from the front. However, my wife did not like like the appearance of the protruding portion of the fridge from the encasement as viewed from the side as it was black. I was able to remedy this by acquiring some wide white magnetic tape (ordered online from Amazon) and cutting strips to fit the sides. The final product was more aesthetically pleasing for our white cabinetry kitchen.

They say charcoal gray, but they are like midnight black. Honestly, better then expected.

Oh looks cute on that corner, easy to clean panels.

I love this fridge. Makes me happy every time I use it. Gets 4 stars because we had to remodel the kitchen wall for it to fit. And Best Buy wrecked the side of it when they moved it into my house. Luckily the wreckage hides behind the counter. Overall, very happy with the refrigerator.

Absolutely love being able to change the colors of this Refrigerator. We love Samsung products, have never had an issue in our 15+ years of using the products.

It was a wonderful experience, will try again soon!

The door looks great. The delivery people installed it quickly.

It seems Samsung changed the design of the panel and didn't tell anyone. I had one open-box panel that had plastic clips along the top and bottom and long magnets along each side. The panel I ordered had plastic clips on all four sides. The open-box panel went on in just a few seconds and fit very securely. The new one could not be snapped into place. I tried, BB Geek Squad X 2 tried, we switched to old panel to the other side. It went on quite easily again, and the new panel could not be made to fit at all. The BB sales rep is seeking a solution.

Amazing and spacious fridge. Versatile flex space option, which can accommodate any family. Easy to clean with the glass finish and have to option to change glass panels. Beautiful finish!

Color makes my kitchen pop! Love love love. Kitchen accent color!!!

Amazing fridge! Fit perfectly! Does everything we need it to do! Customized option was what we needed!

Everything is all good but the first time when The refrigerator was dilivered they brought the wrong size panels so had to reorder, so 3 weeks past the new panels cane in the gentleman brought them and again wrong size. Some is not paying attention to there job. So for the third time had to reorder panels but smaller and hope they come in the right size. And for all this trouble for not doing it right the first time we are wanting a discount for going thru all this trouble and waiting.

Good quality, good match with my kitchen cabinets.

They did a professional and quick installation, and they were very friendly.

Great product, just did not like the fact that it took 6 months to get to us Over all good product

Very good fridge for our family of two. The beverage center is perfect for us.

Easy to install, brilliant color and easy to keep clean.