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Customer Ratings & Reviews

Model:
SMN975UZWV
SKU:
6360657
Your price for this item is $1,099.99
with activation today

Customer reviews

Rating 4.8 out of 5 stars with 2119 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,119 reviews
  • Rated 5 out of 5 stars

    Nice surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is incredible! I went with the Aura Blue color and covered it with a UAG Ice colored case, it's a great combination as the color comes through on angles. The phone is fast, plenty of memory with the ability to expand. I lost the headphone jack but found a workaround allowing me to continue using my Bose QC15 headphones. Great having the S Pen again. The camera is great and I enjoy having the other lens options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Me and my wife have both had Samsung Galaxy Note phone for the last six years. We haven't had one minute of trouble out of any of them even after dropping them several times over the years(thanks to the Defender Otterboxes also)! Love the stylus pin that allows you to do many things like making a grocery list, selecting apps, making notes on photos! We even sign all our home loan on our phone. Lots of storage and even has upgradable with an SD card! Only negative is the price but putting it up against the iPhone, ill take android every time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool . Lots of options. Camera is great. Good video and . Long battery life. G4. Cool pen features. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Got A Note!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone, although I resisted getting one for the longest time because I though it would be too big to fit in my back pocket. But with the Tech 21 case I got, it's not much bigger than my S8+ that I upgraded from. I love the amount of internal memory it has but I didn't want a black case so I have "only" 256 GB...lol. Given Android and Google's penchant for wanting to store EVERYTHING in the internal memory except media...lots of internal memory is a must and this phone has as much as my iPad, and I can still put in a SD card for pics and music and stuff. I also like that they got rid of the extra "Bixby" button (I never use her) and put all the buttons on the left side, where they're usable with your thumb if you're right-handed like I am, since we hold the phone in our left hands. I do wish they'd left in the 3.5 mm audio jack, as I like to plug in my phone and earbuds/mic on video calls...or watching a movie. And I'm so used to the fingerprint reader being on the back that I registered both thumbs first so I can still unlock my phone one-handed. But...and this is most important...I FINALLY GOT A NOTE!!! :) ;) <3 <3 <3 !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never owned a phone like it, fast and furious. The color is AMAZING!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone beautiful picture super clear 4K screen Super fast and lots of storage great camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switched from the iPhone 11 Pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been an avid iPhone user since the iPhone 7 which I switched to from the Samsung S7. I switched to the Samsung Note 10 Plus from the iPhone 11 Pro Max because everywhere I went with my brother (both of us on Verizon) his Note 10 Plus didn't drop calls when mine did. Apple was great and even gave me a brand new 11 Pro Max which made no difference. All I can say is (in my opinion) this phone is far superior. I could go on all day but suffice it to say the back button on Android alone is awesome. So many things are better once you get through the short learning curve of switching from ios to Android it's amazing. The notifications are so much better I feel I'm actually more productive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Of The Line Cellphone!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Galaxy Note 10 Plus is absolutely the best cellphone I've ever had. It holds a lot of information, and it has so many functions! If Samsung doesn't make any more Note cellphones, I will hold on to this one until it crumbles to pieces!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST NOTE YET

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is beautiful, when using as a hotspot and surfing the web the speed is remarkably fast. This Note 10 Plus is by far the best Note ever

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the latest phone is everything it should be. Lightning fast everything. The greatest camera ever. Buy this product with confidence. This phones memory is superior to the Note 10 because the 10+ has an expandable memory slot. Up to a terabyte of memory!! Also the 10+ has a bigger screen than the 10 but it is not too big. The missing headphone jack forces you to buy wireless ear buds. Good ones are $120+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best android phone ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, camera and best for professional users

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Love the large screen. Battery life is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get used to this phone is a learning curve because of the finger print scanner. Overall I love it and can't wait to learn more about the phone. The one thing I don't like they changed the charge AGAIN see picture. I can't charge in the car with this new charger due to the change. Other than that love

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Sunmarie71, we are thrilled to know you're getting great use out of all the wonderful features this phone has to offer. We appreciate your feedback. Thank you for picking Samsung! ^Elizabeth Samsung

  • Rated 5 out of 5 stars

    Note 10+

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the phone for two years. Excellent phone. Beautiful look and the blue pen makes it stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This phone has EXTRAS!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! So many EXTRAS! No squinting on my planet, with this phone in my hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Samsung Phone I've Owned.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone from the Note 4 to the Note 8 to the Note 9 and now the Note 10+. Obviously, it is the best phone spec wise but it was also worth trading in my unlocked Note 9. I loved the Note 4, the Note 8 was great, but my unlocked Note 9 was terrible in my opinion (Terrible battery life, camera zoom would buzz and live focus was blurry). The Note 10+ so far has been amazing. Pros: - Battery Life (A whole day and then some with 4 to 5 hours screen time. All the features turned on ie Always on display, sync, widgets etc..) - Fast charging (purchased the 45w charger with the Samsung $150 credit but its not necessary. Maybe a 10 min difference compared to the one that comes in the box) - Beautiful screen - S Pen keeps getting better (Convert handwriting to text) (gestures kind of gimmicky, don't really use it for that) - Removable memory card (I take lots of pictures and videos but with 256 GB internal memory prob not even necessary) - One of the best cameras with so many features (haven't really tried zoom in mic) (AR Doodle is fun but not something I'll use everyday) - Samsung One UI Home is better and more smooth (Obviously pure android users won't like it but if you like Samsung, this is the best its been) - Samsung Pay is the best (I know you can use it on other Samsung phones but still a pro on this phone) - Customizable (like all Android phones) - Wireless powershare (if you have galaxy buds, another galaxy phone or galaxy watch) - Link to Windows (for all the windows users out there) - Dex (I can connect it to a TV with a USB-C/HDMI Cable) - Bixby Routines (Just need to set them but once you get them running they come in handy) Cons (maybe) - Price (Did the trade in of the note 9) - missing headphone jack (problem for some but I use bluetooth headphones and the wired usb-c headphones are excellent) - no removable battery like the Note 4 (but not really an issue anymore with fast charging) - Size ( I have big hands so not a problem for me. Might be an issue for some) - Bixby (Useful in certain situations and takes some work setting it up the way I like, ie Hi Bixby go to work: turns off my wifi, opens google maps which is set to my work address and lowers my screen setting to save battery) I still prefer Google Assistant but Bixby is improving - Front Camera Notch (I have a wallpaper that hides it pretty well but other than that, you get used to it. It does stick out while watching videos full screen but not the worst) - Buttons on the left side (Just needs getting used to. You can customize the side keys which is great. The Note 9 had the useless bixby button which you could only disable but pretty much it was useless if you did not use bixby. ) Recommendations - Fingerprint sensor can be frustrating but if you add multiple fingerprints and increase sensitivity (especially when using a screen protector) it is now buttery smooth. - Purchase a case for the phone - Try out Bixby, you might find it useful Overall, if you want the latest and greatest, you like Samsung and you want a phone that pretty much does everything, this is the phone for you. I am glad I traded in my Note 9 for this phone. Will I trade it in for the Note 11? Maybe, but it would need something like no notch or a new feature that I would find useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome phone long battery life great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone .takes beautiful pictures, great phone speed, very smooth , finger print reader works great to unlock phone, battery life is great I keep screen brightness about half way and usually have around 70 percent battery left with casual use .now remember when u first get phone it will seem like battery life isnt the best because of you being on it most of day with getting it all set up and everything updated, you can get a full day of use out of phone with heavy use if u keep screen brightness turned down , the s pen is awesome it makes taking selfies so easy with being able to hold it in hand and click button and phone take picture , great memory can store so much on phone alone plus add a sd card for added storage if u have the note 10 plus , last phone I had was a note 8 and this 10 plus is so nicer , phone charges pretty fast, note 10 dosnt have a 3.5 headphone jack So have to use an adaptor to use 3.5 jack but phone comes with ear phones that plugs into phone and they sound really good and phone has Dolby atmos sound ,phone has dual speakers one on top and one on bottom of phone so phone sounds great , very pleased with phone and I'd buy another one ,if your debating on buying a note 10 plus go buy it and believe you'll love it .love the note phones oh and phone does come with a screen protector allready on it ..only complaint is how much any of the more top end phones cost

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    3 week wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to wait almost a month to get the phone, after almost canceling my order ny phone was expedited from a store in Tennessee. Now three weeks later the blue color on and near my stylus is seemingly tarnishing. I went to the location where the phone was purchased only to be told that they had never seen/experienced the tarnishing that I was experiencing and that the only thing I could do was to purchase their insurance?!!!! I will never purchase a phone from Best Buy again!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Used phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got phone 1 hour ago and box sealed was broken and screen plastic have finger print on it best buy tell me 2 week for replacement not happy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Powerhouse phone for a great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned several of the Note phones, beginning with the Note 2. I have had the 4, 9 and now the 10+. The Note is the flagship phone for Samsung and comes packs with the best they can offer that year. I upgraded from the Note 9 because Best Buy had a great trade-in deal that paid for more than half of my phone, which was more than what other companies were offering. I love that the phone is practically all screen. The minor punch hole for the camera is much less noticeable than other phones, such as the other phone I was looking at, the iPhone. The fingerprint sensor is embedded into the front of the screen, which makes unlocking the phone more subtle and helps me avoid accidentally smudging the camera lenses like I did when I tried to unlock the fingerprint scanner on the Note 9 and the fingerprint sensor was next to the rear cameras. The screen is really brilliant and gorgeous. The colors look really good. I have watched it in the dark and in the sunlight and the display adjusts for either situation. The battery life is amazing! I lasted nearly an entire day (a whopping 23 hours) with juice left to spare. I am on my phone a lot, including battery-intensive tasks like watching YouTube/Netflix, Instagram, Facebook, and general web browsing. I feel comfortable with this phone knowing that It can stand up to my lifestyle. This phone is very easy to charge from 0 to 100, at or around 65 minutes with the included 25W charger. You don't need the 45W charger because it only charges your phone faster by six minutes. The Spen is what the Note is known for. I have not had a chance to test out the handwriting to text feature everyone is talking about. The pen feels more comfortable to hold than other generations'. The camera is top-notch. I have always found Samsung cameras to recreate the pictures with great accuracy. The video quality is good with its SuperSteady feature. *to be updated*

    I would recommend this to a friend