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Customer Ratings & Reviews

Model:
SM-N960U
SKU:
6282526
Your price for this item is $899.99

Customer reviews

Rating 4.8 out of 5 stars with 1549 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

98%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,548 reviews
  • Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast phone. Love the camera and stereo speakers. S pen easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much to learn

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Samsung fan for years and the Note is best for bucks. There are some customization and features duplications amongst brand carrier and os that's a tad annoying but u pick what suits you best. Battery is great but keep in mind the more apps you have the more it drains. Spen is great great asset, the newer features rock. I'm still learning what all this phablet cando

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Note Yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from a Note 5 to this and I'm super impressed! not only is my signal stronger, but operating multiple apps is a breeze, the new pen and remote are great features and works flawlessly with my Samsung Watch! I can't say enough good things about the New Note 9. I only wish it was half the price! It's like having a mini-computer in the palm of your hand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone of the year!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried the newest iPhone, the Galaxy S, and the Google phone, and this one blows the others out of the water. Its just a joy to use the stylus, the curved screen looks very nice, and it's very powerful, capable of amazing photography, and with enough horsepower to run many apps at once. The battery is huge and last for quite a while, even with heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smartphone for power users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best phones out there. If you’re a power user and looking for an android phone, this is the one to get. The display is big and images are crisp. Battery life is sure to make it through the whole day, even with heavy usage. The pen adds an extra dimension and makes some tasks easier. Overall, it’s one of the best phones I’ve owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this new phone. Still learning its features but so far what I've gotten to use of it has been great. The camera features are fantastic, I like how it bundled my Google saves from the previous phone & it's new Google features. The battery gives me great time on its charge, so don't have to worry of recharging till end of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Note 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera is amazing, great battery life and amazingly fast

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A GOOD PHONE but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer a phone with less length and more width but the battery is much better than my S7. The camera is better than OK. And the stylus is a big asset fire those who use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Android Phone...period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other phone has a feature set like the Note 9. Best screen on the market, great camera, great speakers, headphone jack, IP68 water resistant, expandable storage fingerprint reader, face unlock and the S Pen. Samsung One UI coming soon will make it even better. Tried Pixel 3 and Note 9 blows it away in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Note 5. I loved it, and dreaded the thought of upgrading. When the time came, the Note 9 had released the week before. I'm still learning the features, but this has become my favorite phone. The battery life is outstanding. The screen looks great, and the camera takes great pictures. I have no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with this phone. I was nervous to switch to it because I am normally an iPhone Lover but wanted something different. I will definitely never go back to iPhones. Great size, love the screen, the fastness of it, the sound is amazing, easy to navigate, great battery life, and love the S pen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent variant of the Note 9

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 512g of storage and 8g of ram, this phone is an Uber drivers God sent! The most consistently dependable phone I've EVER had. Everything works well, that's my review Likes: retinal scanner, heartrate monitor, bluetooth stylus, $400+ off regular price. AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT phone!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Note 8 and didn't want to spend more than $1000 for a phone, but wanted to get the best bang for my buck as I will be keeping this phone for at least 3 years. I took advantage of the $400 off and nabbed this $1300 phone for $800. I decided to get the 512GB due to the RAM. With the extra 2GB (making a total of 8GB) this phone competes well with the S10+. There isn't too much difference between this phone and the S10+ for what I will be using it for: Spotify (for gym and car), standard phone usage, medium internet usage, and medium picture taking. With 512GB storage and the ability to add up to 512GB SD card, that would be plenty of storage. Overall, I feel that this phone perfect for me. I do have a Samsung Gear S3 that I noticed a lot of quirky issues I had went away when went from Note 8 to 9. I even 'reimaged' the Note 8 and still the watch works better with the 9. It could be coincidence, but either way, I am happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Samsung fan for a long time now. This NOte 9 is absolutely great. Super fast with any task, be it texting, email, software, etc. The screen is also unbelievable, crisp and clear and visible en bright light. The storage capacity is nice also, 128gig and i have a 128Gb sd card it in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Phablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new Note 9!! I went from a Note 5 to a Galaxy S7 to this Note 9. Was extremely disappointed with the S7 after having the Note 5. I am so happy to be back with the new Note 9! It's extremely fast, great feeling, excellent camera and just overall an excellent phone! Highly recommend!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    on the fence

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars, but I'm on the fence about something....not sure if it is the phone or the provider. I have AT&T, I live in a very populated area, whenever I try to stream, (iHeart, Pandora, AmazonMusic, Radio.com) doesn't matter which...It spends more time buffering then it does playing. Not sure if it is phone or service....NOONE can tell me...otherwise, the phone is awesome..the camera is so great, my wife has an Apple, and it blows that camera out of the water, she is so jealous..haha...love the stylus and all the other features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent phone, great improved battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had the Samsung S7 Edge and the biggest difference I have noticed is the battery capacity. I'll only have to plug in my phone once every day and a half. Screen resolution is great and s pen is a nice addition, it is really cool you're able to take a picture with the stylus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Samsung for many years after switching from iPhone. I'm happy with the quality of the camera, love the S Pen and being able to snap a photo w/a click like a controller. Many other cool features you can read about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Note 8 to the Note 9. True, the design of the phone is obviously similar but the updated placement of the finger print scanner makes a world of difference. Also, the additional features, functions ( with the s pen), and a tad bit better battery life makes this a great phone. It's a fraction better than it's predeecessor. So if you have a Note 8, I would say you can wait until the next one comes out because it's still a great phone. However, if you're new to Android and/or Samsung I would highly recommend the Note 9 compared to other devices in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an S9+ for about 6 months and needed to replacenot. This note 9 is a huge improvement! Better camera and much snappier response. The best part is I get literally ALL day battery life. The S9+ needed a recharge by noon usually. The s pen is a nice tool.

    I would recommend this to a friend