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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 503 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 503 reviews
  • Pros mentioned:
    Camera
    Cons mentioned:
    5g connectivity

    Rated 4 out of 5 stars

    Like the phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    moving side controls buttons just to top of phone really nice, have not experienced 5g yet even with my 5g internet only 4g? Camera space zoom works great but had to really steadily my hand to get pictures just can't aim and shoot pictures easy with zoom

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    best alll around out there!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FOR: Impressive camera zoom range Samsung’s best display yet Fast 5G speeds confirmed AGAINTS: Camera quality is inconsistent Price is a new kind of ridiculous You’re going to need a bigger hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best phone ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phones so many different things. My husband was watching videos on youtube for a week. The camera is so excellent! The battery is excellent too! This is the very best phone he has ever had!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great hot phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is and great phone the camera is amazing. Looking at the screen is like the best 4kTv ...the price point is the only thing stopping me from giving the phone 5 stars and dealing with Samsung trying to get my per order credit

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think these phones are getting ridiculously expensive and probably would’ve kept my S10 Plus a little longer if I had to pay full price ($1400). I got lucky and got the buy one ultra, get one free deal (S20 Plus for my wife). My S10 Plus trade in helped out a little ($600) & I think there were some other discounts, so I basically got an Ultra & a Plus for $750. So far I love the phone, mainly the cameras and display. The cameras have a lot of options & take great photos which look very nice on the display. The higher than usual RAM allows the phone to move pretty fast through tasks. I also like the physical look of the phone because it looks a lot better without the “Edge” screen. This is a great phone but I can only recommend it if you can get a great deal on it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Best camera and best battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has the best camera and best battery ever. I have been using the phone for 3 days without charging it, I can not believe I have not charged it and still got some battery life left. It’s really good. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Galaxy S20 Ultra 5G

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung S20 Ultra is a really nice phone takes great pictures has a really long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 4 out of 5 stars

    Good Premium Phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good premium phone. It is fast with various tasks like games and photography and am happy it supports WiFi 6. The camera is of really good quality. The only downside is that I find myself accidentally putting my finger on the camera bump as I hold the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    What a cool Phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I got for my wife who has smaller hands. She loves it! It's fast, great screen, great camera. As this phone might not be for everyone, this one was made for my wife. If she is diggin' it then all is good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pictures are amazing, the speed is great, the phone battery lasts all day, AND the new Super fast charger charges the phone so quickly it doesn't even need to be on it super long!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    granted I'm upgrading from a s7 but this is such a fast phone with great battery life. The camera is terrific. It does have a bit of a focus issue still, but I had a fix is in the way.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    The best cell phone on the market!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung went all out with the s20 ultra! Fluent connectivity,great sound,ease of navigation thru apps internet and everything else! The camera is off the chain with 100x zoom,selfish camera shots are upgraded,and you won't be disappointed with the other upgrades in the camera! A little awkward to take screenshots but durable. It's a bigger phone with that said it has more bang for the buck! Share power with other devices when your galaxy buds,or another compatible device about to power off you can charge with Samsung galaxy s20 plus with no problem! A lot of features that I can't think of them all you need to get to know! Get yours today!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Excellent Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone has one of the best cameras I have seen on a Samsung. It's fast, boots up quick and has an intuitive navigation screen. size is good, not heavy at all.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Upgrade

    Rated 5 out of 5 stars

    S20 Ultra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This S20 Ultra is a very nice upgrade from my other phone. I really like the phone, camera, and all the things I am able to do with this phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone but the camera is overhyped

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The camera was a big attraction for me. It is an improvement over the S9+, but it still isn't perfect. The phone worked great and the battery life is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    S20 Ultra

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing phone. Excellent cameras. Screen size is amazing and thw battery life is so great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Speed

    Rated 5 out of 5 stars

    Great Battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth phone does everything I need in a cell phone,great Battery with super fast charging

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great display

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has the best picture. Imagine when u went from a 1080p to a 4k tv thats what this phone feels like. The battery last me all day.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Upgrade

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade from my S8. The fingerprint scanner is on the front, which takes a little getting used to and the camera is a lot better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    EXCELLENT PHONE !!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent phone. The camera is incredible. The battery life is great. It has so many features that the competition does not offer.

    I would recommend this to a friend