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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 503 reviews

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Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 503 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    S20 ultra

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fast and what a wonderful camera! Battery life is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera! Battery is awesome as well

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    super cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the clarity, speed, processor and especially the camera! Its insane!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Step Up From S9

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen size . Beautiful picture quality. Camera much better than previous Galaxys. But very expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is amazing, runs fast and scrolls smooth, everything I expected from this phone

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how big the screen is. Camera takes fantastic pictures. Easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Super cool phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the speed, processor and the camera! The clarity on this is insane.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Excellent Camera.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    camera is a great upgrade from my note 10. Battery life is an improvement also.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent screen, few quirks.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen on this near 7" beast is amazing! Go to YouTube and watch some of the 8k videos... The screen is big. I've always had a big phone, but this is a phablet. It's too big for one handed operation, except simple tasks. The fingerprint scanner takes some time getting used to and doesn't seem to with correctly 100%. The video stabilization for the camera rattles inside the phone. I tried to take mine back thinking it was broken. Otherwise, this is the latest Android, super fast, excellent cameras and screen. Is it worth the price tag? For me it is, but I'm coming from an S8+ I had some they were new. I anticipate I'll get several years out of this one before upgrading again. P.S. the 5G is a major plus when you live in a metro area like I do.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone. It has a great camera and runs super fast. Super satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone is great. its fast runs very good and the Carma amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    A pricey phone but a phone I think you will like.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do like the phone. It is a comfortable phone for me to use. It may seem heavy to some but for me it has substance. I've had a couple complaints about not being able to be heard while speaking on the phone. I find that kind of hard to understand how that could happen but for the most part it seems to work well. I do hope they continue to upgrade to camera system.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    great phone, a little fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly enjoyed the new S20 Ultra. It is my 4th smart phone (3 samsung and 1 iphone) and i have really liked how it handles and its battery life. My only issue is both S20 ultras one my plan already have marks on the screen from things that havent caused damge to my other samsung phones. Neither scuff is too serious to warrant getting a new phone but definitely something to look out for. Would definitely recommend having a screen protector on it

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Picture and sound is great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the new samsung galaxy s20 is great, the speed and picture is one of the best.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Easy to use, nice speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Samsung Galaxy lover... they are simple to use, have good speed, and they have always been good phones for me. I love the new camera. I love that I now know how to turn off Bixby (which is my only complaint about Samsung). I like that the s20 has options depending on needs, and they are also different sizes so if the 6.9 ultra is too big, maybe the straight s20 is more your size.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Upgrade

    Rated 5 out of 5 stars

    General

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes great pictures. Upgraded from a S9, and love this!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Samsung s20 my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone very good camera.. would recommend phone only thing is expensive

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Upgrade

    Rated 5 out of 5 stars

    Love this phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingly fast with some great new features. A nice 7pgrade from my note 9

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Cellular phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new phone, the camera is amazing and its easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Awesome phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Awesome camera. Battery does hold up.

    I would recommend this to a friend