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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 503 reviews

Rating Filter

Rating by feature

  • Display Quality

    Rating 4.8 out of 5 stars

  • Camera

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 503 reviews
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome battery life, great screen, fast processor, wonderful camera

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Probably the best phone yet, for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy were very helpful with the purchase, and setup. It was a very easy purchase. I have been very happy with the phone so far. It is easy to use, and very fast in response to app usage. The camera seems to be fantastic, but I haven't had a chance to use it much yet.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Excellent phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, super fast. Camera shoots great pics, well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Not all cameras are created equally

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not the guy that wants to go a new $1,000.00 phone everytime one comes out but I was due. I grew up on Android so I refuse to switch and I love photography so the new camera was what I was most interested in for those pics I can capture without my bag of cameras. So it has been worth every cent so for.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone, easy to use. The Cameras are great too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    5g connectivity

    Rated 4 out of 5 stars

    Camera is great battery not what I expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is great battery not what I expected 5g service is not that much faster in the Atlanta area.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Awesome phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone so far..the camera is amazing..SUPER fast as well..

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 4 out of 5 stars

    Good phone, but not perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a good upgrade from my S9+. The camera has improved, especially the night shooting. Biggest complaint so far is the finger print sensor and the facial recognition lock. Neither work as well as my previous phone or my work phone (apple xr). There are instances where the finger print sensor just will not read my finger.... frustrating.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    still learning all the features, great camera Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Awesome camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and insane camera.................

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Galaxy S20 Ultra 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone, super fast, tons of storage and awesome pictures!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the size, battery life, and camera quality. Love samsung

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone, fantastic camera!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phone! It is my third Galaxy and I don't think I would ever use anything different. The camera is fantastic. I never thought I could ever take a picture of the moon with a phone! I've tried up upload it but it doesn't seem to be working where I am. The service isn't the best here, but trust me, it is incredible!

    I would recommend this to a friend
  • Pros mentioned:
    Camera
    Cons mentioned:
    Expensive

    Rated 5 out of 5 stars

    Awsome phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expensive yes, but love this phone. The camera is sweeeet !

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camara, the size, and it runs really fast.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great camera glad that I upgraded …. ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Fast processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great camera and that have a long durable battery.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great phone and service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy service was top notch. We could tell how stressful it is to deal with so many customers asking random questions and testing the patience of Best Buy employees but all of them were patient and kind and did their best to help everyone. The phone itself is great with a large screen and camera.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good phone sofar

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has been better than my note 10 + . I miss the spen but so far I haven't needed it. However I do not see where this phone warranted the extreme over price they were asking. For 1500 dollars it should do more. Or at the very least come with better accessories. Like a case or something.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently finally upgraded to this phone! It has been great. Picture quality is awesome, the battery life is great. The rounded edge screen i know is an issue for some but we bought the liquid glass screen protectors and a case and haven't had any issues.

    I would recommend this to a friend