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Customer reviews

Rating 4.7 out of 5 stars with 5736 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are satisfied with the Galaxy S7's camera, battery life, usability, and waterproof features. They appreciate the phone's powerful performance, easy-to-use interface, and long battery life. Some customers find the phone to be a bit large and expensive, and a few have reported issues with overheating and fragility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 5,736 reviews
  • Pros mentioned:
    Camera, Easy to use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is easy to use, even for us old folks, who are not tech savvy. Even the camera takes great pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Great camera for anyone...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone! The camera takes really great close ups. Zooming out it seems a little fuzzy. I have tried everything, so I just don't zoom so far out. Great videos though! Love all the things it does! There is just about no end to all it can do! The battery doesn't hold a charge as long as I would like., but hey, I can't complain to much...

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful color, so shiny. The pics are cristal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Camera is really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like things that workind well the first time,and easy to work and the S7 is it for me

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Camera died after 3 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially loved the phone and all its features. Camera took great pics until 6 days before its one month anniversary, I turned on the camera and got the message "Unfortunately Camera has stopped." Two days later it would say, "Warning, Camera Failed". After speaking with both Samsung Rep at Best Buy and Verizonn by phone, Samsung went through all the trouble shooting steps .all the way to factory reset. AND it still won't work. Now I have to send it back under warranty to repair. Samsung, nor Best Buy provide a courtesy phone to use during the 12 or so days it will be gone. I''m not a happy camper. A camera should not fail in first month. No drops, cracks, water damage... Nothing!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is excellent smart phone. Nice look and rose gold is really owesome. Please find youtube link for unboxing new Samsung S7 rose gold phone. https://youtu.be/oHFWW2M7f5s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features of this device are great and the plus for me is the water resistant...love takin video under water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone. Haven't learned all about it yet, but it serves it's purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Waterproof

    Rated 5 out of 5 stars

    Love this remarkabel & powerful phone 5 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My S7 is a Verizon phone. Verizon has very good coverage in our area, so we don't get many dropped calls or other problems with phone calls. I didn't expect to have any phone issues with the S7, and I didn't. * The S7 has an IPX rating of IP68. That means that the phone is dust tight and can be submerged in water up to a 5-foot depth for a half hour. To my knowledge, no other consumer grade smartphone can make that claim. (I have no intention of testing the waterproof claim, but it's comforting to know that the phone designers considered water-tightness to be so important.) * I really like the size of the S7. I once tried a phablet, and I didn't care for the larger size and weight. At 5.6"x2.7"x0.3", weighing 5.3 ounces, the S7 is a nice compromise between portability and ease of use and screen size. It fits easily in my pants or jacket pockets. * A big battery - 3000mAh - is one of the highest capacity batteries I've seen in a smartphone this size. I haven't had any problem getting a day's worth of use out of the phone between rechargings. * The cameras are especially good, with fast autofocus and sharp photos with good color saturation and contrast. I haven't really challenged the image stabilization feature yet, but it's an unexpectedly nice feature for a smartphone camera. The rear camera has 12.2 MP resolution (4032x3024). It also shoots 4K video recordings at 30 fps, 1080p at 60 fps, 720p at 240 fps. * I like the always-on display, which can be customized to your own preferences (or turned off). I left mine in the default configuration, which means I can check the time and battery condition while the phone is in stand-by mode without pressing any buttons. * I don't have a wireless charger yet, but I'm looking forward to using that feature of the S7. The S7 does include a 5V/2A AC charger and a USB charging cable. * The Quad HD Super AMOLED display is simply stunning for its clarity and brightness. At 5.1" (diagonal) with 1440x2560 resolution, it's the best display that I've personally seen on a smartphone. * The micro SD card slot is invaluable for expanding the S7's memory, especially for storage of videos, photos, and music. It's easy to remove the card holder using a little tool that comes with the phone. So that's my quick take on the Galaxy S7. It's a remarkably powerful phone with tons of features. It's easily the best smartphone that I've used.

    I would recommend this to a friend
  • Pros mentioned:
    Camera, Speed, Waterproof
    Cons mentioned:
    Fragile

    Rated 5 out of 5 stars

    The perfect phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone exceeds my high expectations. The phone is not as wide as my previous phone, the S5, which makes it easier to text with one hand, the camera is AMAZING, everything about this phone is FAST and it's waterproof so beach vacations will be alot more fun! I have had the phone for over a week now and have had no complaints what so ever. Best Buy is much better then the Verizon "car dealer" stores by far. Don't go there if you wanted to buy something they will lie and scam you everytime (personal experience). Best Buy was honest, gave me the best deal on this phone when I showed them their deal online and made the whole process enjoyable. The only "con" I can think of is: Make sure you get insurance and a phone case because this phone is fragile when dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Waterproof

    Rated 5 out of 5 stars

    Galaxy S7 - the new wonder by Samsung :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was waiting for this new wonder by Samsung and atlast I got it in my hand. Out of Black, white , Gold and Silver I chose the gold one. No doubt Samsung has again shown its creativity in its new launch Galaxy S7. I will start with not so impressive points of this new tech wonder- 1) Similar look to S6- It looks so similar to older version S6 in design. At least a new version should have differences from its predecessors not only by features but also by look. Both of them are same by size, look , height , width. Only slight differences are there by look. S6 is more flat at the back whereas S7 has curved panel. The rear camera in s6 sticks out a bit whereas in S7 the camera is more flat. 2) No Type c USB - I will miss my nexus Type c usb connector in S7 which I really enjoy in my google nexus 5X. S again I will be missing my fast charging here which is most needed when you are in a hurry and want to get your phone atleast half charged within a couple of minutes. 3) No 3D touch- I love 3D touch of my iPhone 6S plus which I will be missing in this S7. Now the best and most impressive sides of S7 are - 1) Better camera than S6- In spite of the significant megapixel difference in camera between S6 and S7 ( S6 has 16 MP rear camera where as S7 has 12 mp rear camera ) I would say the camera is much better than S6 . Pictures comes solid in S7 and you will not have a chance to think about the megapixel difference. 2) Waterproof phone- Yeah, Samsung has created the wonder fully waterproof which is savior to those worries if your phone accidentally gets dropped in water. 3) Better battery performance - Combo of 3000 mah battery and android marshmallow featuring long lasting battery will make S7 horse of a long race. 4) Micro SD card support- It supports Micro SD card which is a win win over S6. I am using this phone and have no complaints still now and pretty happy with my golden S7.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Price, Size

    Rated 5 out of 5 stars

    Nice phone

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had waited a long time to purchase a new phone and I am really happy with this Samsung. The only things I wish were different are the size and the price.. I would have liked a smaller size but I am dealing with this one okay. There are no negatives so far and it has a really nice camera and the battery life is good. I am not sorry I chose the Samsung 7.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Easy to use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my phone from a S5 to the 7 and it is so much improved over my S5. The fact is the storage of 64gb and the camera is as good as a digital camera when taking any kind of photos. The battery life seems to last much longer and of course it is waterproof. I am a senior citizern and can still operate the phone easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone and great camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with all of the features this camera has. Sound quality is great, especially using speaker for calls. Battery is long lasting and charges quickly. I love the camera on this phone. Photos are top quality, and I'm very picky about that. Easily matches iphone's camera quality, even in low light. I've had this phone for about a month and, so far, no complaints. I can easily recommend this phone to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Happier with it than I expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from a Moto X (first gen) which was nearly straight Android, to an S4 because the Moto X finally started having battery issues. I hated that S4. It was sluggish, and I did not like the Samsung touch to the OS. I used it for about 2 months, before I had enough, and decided to get a new phone. I had concluded that my dislike of the S4 was mostly speed related, and that I had gotten used to the Samsung tweaks to the OS. I got the S7 due to the perks offered (the Gear VR and a gift card) hoping I would be happy. I am pleased to say I am. The phone is fast, takes great pictures, calls sound great (the HD audio thing when calling compatible phones is nice). I am not a crazy heavy user, but I am able to easily get a full day off of the battery. The fast-charger is awesome when I do not have a lot of time where I can leave it plugged in... Only a few minutes of charging now makes a huge difference in available battery life. All it all, I am very pleased with my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nice phone love the pink gold color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the pink gold color but I got this phone because the note 7s were recalled so I do see a big difference in size, I wish it were a little bigger. I love the phone itself though and camera is great battery life is excellent also.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    I Love This Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To say that I am pleased with this phone would be a bit of an understatement. It does just everything I am looking for in a smartphone, and came with a super pricing package (Free Wireless Charger + $300 Best Buy Gift Card), which makes it well worth the price I am paying. The camera is excellent, and my photos come out great. Even in low-light conditions, it performs well. The battery will last a full work-day, though I am not a power user (I work from home, so most of my tasks include sending a few texts, checking e-mail, and at times making calls). Perhaps my favorite feature this phone offers over my previous Samsung experience (Note 4) is the Fingerprint Reader. With the Note 4, I had to swipe my finger over the home button, sometimes several times before it picked up my fingerprint. It was slow at best, and often did not work at all (forcing me to use my PIN to get in). With the S7, the Fingerprint Reader recognizes me almost instantly. I used to just have the phone launch without any security . . . now I have excellent security, but don't waste time getting in. The fast charging cable works extremely well . . . though I haven't timed it myself, it seems to go from 50% back up to 100% in about 30 minutes. Very convenient. Like most Android users, I am happy that they brought back the ability to add a microSD Card . . . giving me all of the memory that I need. Now, bring back the swap-able battery. Two minor issues I have with the phone (actually, they are more of a software issue): When I try to crop photos I have just taken, it is now a two-step process: 1.) Hit the "Edit" button . . . then wait a moment or two and . . . 2.) Hit the "Crop" icon. It used to be a one-step process on the Note 4, so this is very annoying to me (things should go faster with less steps, not go slower with newer technology). The second annoying issue is the periodic popup asking me about upgrading the "Gaming Function" or something like that. I'm not into gaming, so it's not something I care about. Unfortunately, I only have two options: 1.) Later 2.) Update How about a "Don't ask again" choice? With the upcoming release of the S8, it looks like the pricing on the S7 has come down even further (when paying monthly), with a couple of hundred dollars in gift cards. That makes this a great option if you are looking for an excellent phone, but don't need the absolute latest.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually the undersized phones for samsung go on deal firat and i dont mind, the bigger phones in my opinion tend to break easily! The S7 is great on battery, and its camera has been decent! The inclusion of the external memory card is always a great deal! Otherwise the only con i saw with this phone was screen size is hard to type on if you have bigger fingers, i tend to use voice to text a lot these days!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera, Speed

    Rated 5 out of 5 stars

    Samsung Phones are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an S5 before this one. Love the camera, LOVE that it's waterproof(to a point), love how fast it is and it has real good battery life so far. Get this phone, you wont be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Camera

    Rated 5 out of 5 stars

    Great phone, improved over S4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is EXACTLY the phone I have been waiting for- a water-resistant Samsung. I have this phone in a Otter Box Defender case so water and impacts should be no problem. I fish on a small, open boat for a living so this phone is perfect for my application. Battery life is excellent so not having a removable battery is not an issue. Samsung moved the sleep/power button down some from being directly across from the volume buttons so now you don't accidentally turn the phone off when changing volume (or change volume when putting the phone to sleep). Daytime viewing in sunlight is vastly improved (from S4). Camera is very fast to snap image, and of course resolution is over-kill. I paid $100.00 for this phone (with 2-year Verizon contract) and it came with a free inductive charger which is a fantastic accessory! When you would normally just set your phone down in the kitchen, and not go to the trouble of plugging in the charger, just set it down on the inductive charger and a tone is heard confirming charging status! I haven't used the corded charger at all! Great! I put a 128GB Amplim micro SD card in ($40.00 Amazon) so memory is over-kill as well. Top that, Apple! Never have been a fan of iphones, but I do like the ipads (with wireless capability). Iphones rate consistently bad every year on ...guess what...being a PHONE! Basics such as talking and listening are always poorly rated. Onle last thought, a phone any larger than this Samsung S7 is too large for me to carry in my pocket, and that goes for other Samsung products as well such as Note, etc. Just my 3 cents worth. This phone works well for me.

    I would recommend this to a friend