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Customer Ratings & Reviews

Model:
SM-W700NZKAXAR
SKU:
4943613
Your price for this item is $539.99
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The regular price is $899.99

Customer reviews

Rating 4.3 out of 5 stars with 123 reviews

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87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 123 reviews
  • Pros mentioned:
    Battery life, Light

    Rated 5 out of 5 stars

    A Great Tablet/PC - Beware of Samsung Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd Windows Tablet and I'm very pleased with my upgrade. My first tablet was an Atom based ASUS, nice and light, good battery life, but was not great for multi-media. My 2nd was a 64G Surface Pro 2. Great performance, and connectivity, but it weighed about the same as my work Lenovo Laptop, which was a disappointment. The Tabpro S has solved the issue between light, and powerful. It has been a joy to use, great screen, great battery life (getting 8+ hours), nice and light. Performance has been great, the screen is just about the right size for accessing my work apps on the road or at home. The Tab also charges very quickly, just a couple of hours for a full charge. I've also added a Microsoft a bluetooth mouse, so I can use this as my desk top as well. All of my legacy apps loaded without issue, and everything has been functioning great, even apps from 2005. The single USB C port is a mixed blessing. I learned that this is like Apple's Macbook which also has only a single port, but plugging in a USB drive was not an option until I purchased the USB C Multi-Port Adapter (just available) from Samsung. I purchased an adapter made for the Apple, the HDMI and USB port worked, but the pass through charging port did not, so I returned it and waited for the Samsung product to be released, and now have one in my possession. The keyboard is great, but I did have an issue with the keyboard, not mechanical, but cosmetic, and it occurred within a month of owning the Tab. If this was a review for Samsung customer service I would give I 1 star as it was an infuriating experience that got literally no where. They wanted me to send the tablet and keyboard back to Samsung for service, all I wanted was a replacement keyboard and that was not going to happen after spending hours talking to off-shore service reps. I finally got to a U.S. based rep, could not get any satisfaction. I added a photo to show the defect. Thank god for my local Best Buy, they swapped the keyboard without an issue. So 5 Stars for Best Buy - 0 Stars for Samsung. I actually would have given the Tab 4.5 stars, but I can't so i am giving it 5 since I really like this Tab. BTW, I bought my wife a Surface Pro 4 with an i5 and my usage performance is the same for both Tabs, battery life is better in the Tabpro, however I do like the Surface keyboard a little better. This will be a keeper for a while, writing this review on it as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Great design, falls a little short on execution.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung gets an A+++ on concept and design. They get a straight C on execution. The Good: This tablet is as gorgeous as the reviews say. It is incredibly thin and very well made. Of course the display also lives up to the hype. The AMOLED screen is absolutely to die for. Second to none. The M3 processor is also very snappy and performed just fine for my day to day activities which include heavy usage of PowerPoint, MS Word, Excel and Outlook. No lag at all. Performs way better than my i5 Surface Pro 3 which I wasn't expecting. The not so good/bad: Samsung did a really poor job of implementing the USB-C standard. Most current USB-C hubs so far including the Dell Dock, the HP Elite USB-C, HooToo, Aukey and more don't work well. Update on this: Last week Samsung finally made their version available - for $89! Good news is that it works well. I also pre-ordered the OWC USB-C hub with HDMI. It just came out last week and it works great - but it is way overpriced. The device sporadically goes into a coma and won't wake up until I fiddle with the Power button, the volume down button, etc. Once it goes into it's coma, you can't wake it back up with the power plugged in. Strange... I also experienced way too many crashes and reboots including both the blue screen of death and the rarely seen red screen of death. Hopefully the Samsung engineers will catch up quickly with some much needed BOIS patches and driver updates to have this work as intended. Buyer beware. I'll most likely be keeping the device on a leap of faith that the bugs will be worked out. Sadly that means I need to keep my Surface for a while longer as well.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portable

    Rated 5 out of 5 stars

    Great Compromise Between a Tablet and a Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a portable, lightweight laptop to use when I am on short business trips and gravitated to the Galaxy TabPro S after reading a number of reviews. I use the TabPro for basic business purposes including e-mail, internet use, Word and Excel. The m3 processor is fine for the intended use as is the 4 gb of RAM. I would have preferred the option of a larger SSD but Samsung does not offer one. A backlit keyboard would have been nice but is not a necessity. I was initially concerned about the single USB C port but purchased a couple of adapters online that provide the ports that I need. I should add that the OLED screen is awesome and makes the small screen easy to read for extended periods of time. Speaking of time, this thing last for hours without requiring a charge. When it does need to be charged you don't have to deal with a large "brick", just a plug-in adapter slightly larger than a cell phone charger. Finally, my 5 star rating is based on the price I paid for an open box model. The one I purchased was still covered in the packaging film and had obviously never been used. I was prepared to pay $799 (plus tax) and instead got it for $505 (including tax). At $799 this would grade out at a solid "4". At full retail of $899 I would rate it as a "3".

    I would recommend this to a friend
  • Pros mentioned:
    Windows 10
    Cons mentioned:
    Usb-c

    Rated 5 out of 5 stars

    A nice alternative to Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this a couple weeks. Seems nice so far, but I am partial to Samsung. Like that I can pair it with my Samsung Note 5 phone. Windows 10 makes it more versatile. I installed Office and QuickBooks. Setup is much like a computer, still not so sure about Windows10, I installed Classic Shell for more Windows7 look after getting frustrated struggling with Windows10. A really nice tablet, but don't like the keyboard, hard to touch type without looking with spacing of keys. Only other thing I'm disappointed about is only one usb port (type C). Disappointed about Samsung not having more ports and memory expansion slots, and now using batteries that are not easily changed. The one type C usb port requires that I use an adapter, type C to type A (or B). I've found it annoying & frustrating that many of my usb flash drives still don't fit securely into the Insignia adapter cable I purchased. Too much adjusting. The slim design of the tablet is nice, but I would rather sacrifice some of that to have more slots, a memory expansion slot and replaceable battery. The tablet works great, I'm just finding that the design lacks things I would rather have more than light weight and slimness. Can't have it charging and work from a usb flash drive at the same time. All in all, it's something that can be worked around, but with a $1,000 price tag (by the time you get done with tax and a protection plan), I would like not to have to deal with the frustration of only one usb port and it being a type C which needs to be adapted to all my other usb devices. I did a lot of research and comparing for two months and decided on the TabPro S instead of SurfacePro. It's definitely comparable to the Surface Pro except for the number of ports.

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 5 out of 5 stars

    Awesome 2 in 1!! Samsung Tabpro S

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung Tabpro S is great! It powers up quickly and loads fast! The keyboard is a great INCLUDED FREE tool!! I personally would recommend this product to anyone considering a Surface or a lightweight designed laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portable

    Rated 4 out of 5 stars

    Best Windows Tablet Today

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tab s to use mostly when travelling. It is ideally suited for Web email and moderate Microsoft Office activity. The battery is amazing and the screen is as well. The single USB Cable port took some getting used to and I found a hub that offers VGA out and power input. The keyboard is tight and track pad takes getting used to. The fixed angle of the device with keyboard also takes getting used to. But once you are adjusted it is easy to use. One issue I did not foresee is the timeout for the screen to shut down. It is 10 mins or so max and that will not fly for presentation use. I am sure they will allow it to be adjusted someday.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Screen

    Rated 4 out of 5 stars

    Finally a Windows 10 tablet that's acceptable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, a great product from Samsung. Build quality of the tablet is great. Sturdy and no creaking. The screen is AMAZING. It has a lower resolution than some tablets but completely makes up for this in a vibrant display. The included keyboard, while appreciated, is really just meh. It gets the job done but that's about it. If you want a lightweight windows 10 tablet first and a pretty good windows 10 laptop all in one then this really can't be beat. If your intended use is more on a desk with a keyboard always attached you're probably better off with a Surface.

    I would recommend this to a friend
  • Pros mentioned:
    Screen, Windows 10

    Rated 5 out of 5 stars

    Best computer ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This samsung product runs full windows 10! It acts as a laptop with the full keyboard and TouchPad, which is included. It connects with my Samsung phone and had many nice features in that respect. The best part is that it's touch screen, and if you remove the case it becomes a tablet. It even has a tablet mode so icons dont seem too small to touch with your finger. I replaced a laptop with this and don't regret it. The only con is that the tablet weighs more than the case, so if you are setting it on the bed or sofa in laptop mode it seems to tip over. I didn't have that problem with my old laptop, but it's not a deal breaker. The pros outweigh that one con.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sleek and Versatile Samsung Hybrid Tablet/Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12-Inch Samsung Galaxy TabPro S hybrid tablet and laptop very effectively provides dual functionality with its superb touchscreen, along with its excellent detachable keyboard cover. It features a minimalist and understated design, ultra-thin and ultra-light construction, a brilliant 2160x1440p Super AMOLED display, an excellent detachable keyboard and trackpad, a very versatile USB Type-C charging and connectivity port, 4GB of system memory, a 128GB solid state drive, and the highly-acclaimed Windows 10 operating system. This 12-Inch Samsung Galaxy TabPro S hybrid tablet and laptop is powered by the sixth-generation 0.9GHz Intel Core m3-6Y30 dual-core processor, with Turbo Boost up to 2.2GHz, and with the integrated Intel HD Graphics 515 Chipset. This Intel Core m3-6Y30 processor is an ultra-low-voltage mobile processor based on the sixth-generation Skylake microarchitecture, which delivers strong performance and energy efficiency, low power consumption, long battery life and run time, low heat generation, and a fanless and silent system. It provides more than sufficient capability for mainstream day-to-day computing activities, such as Internet search, E-mail communication, social networking, typing documents, preparing slides, and creating spreadsheets. Battery life and run time range from eight to ten hours, and will usually cover an entire work day. The type of computer user for whom this 12-Inch Samsung Galaxy TabPro S hybrid tablet and laptop would be ideal, is an individual who has need for a thin, light, and portable device, featuring the consumption functionality of a tablet, combined with the input and accompanying laptop functionality provided by its detachable keyboard. It would be perfect for anyone who commutes or travels regularly, and who has need for a versatile mobile device, which truly combines tablet functionality with the full-fledged power and performance of a laptop computer. This decidedly thin, light, sleek, versatile, and capable 12-Inch Samsung Galaxy TabPro S is definitely one of the best hybrid tablet and laptop devices that is currently available, and I give it a five-star rating, along with my highest recommendation.

    I would recommend this to a friend
  • Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Very nice little PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about this machine except its ability to import data thru the USB C interface. The adapter that comes with the charger is not fully functional as it will only allow charging. I bought an adapter and a 32gb memory stick and loaded the data I needed to transfer but the Samsung unit would not recognize the memory stick. It seems that the only way to import data is thru the Cloud which I do not want to do. Other than this issue, which I will continue to work on, it is a nice portable PC. I have a feeling that the problem lies with the Windows 10 OS . I would not recommend this to a friend until My issue is resolved.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 4 out of 5 stars

    I like it a lot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something that I could take on travel for work without carrying my giant DELL laptop, so I purchased the Galaxy TabPro S to see how it would work out. It works great!! I looked at the Surface Pro, but decided I did not need to pay that much for what I needed, which was email, word, excel, and power point. I have purchased other Samsung products and have always found them to be reliable. I especially like the screen clarity and the speed of the TabPro. I needed to share files with my laptop, so I linked it to a cloud storage and I can easily exchange files while I am on the road (without the weight).

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Screen

    Rated 5 out of 5 stars

    Great Windows Tablet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am definitely happy with my purchase of the Samsung TabPro S. This is my first Windows tablet and I'm glad I went with Samsung. Pros: The display is phenomenal! Battery life is amazing (100% @ 7am to 20% at shutdown around 9pm with average use) Keyboard/Track pad/Case is responsive and functional CPU is responsive and can handle multitasking with ease Rear camera is decent Front camera is better Cons: One USB port (and it's Type-C) No memory expansion capabilities (Cant add an SD/MicroSD Card Limited SSD size

    I would recommend this to a friend
  • Pros mentioned:
    Screen
    Cons mentioned:
    Usb-c

    Rated 4 out of 5 stars

    Not ready for Prime Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer that almost gets it all right. It is super light, really fast, and smooth. The screen is beautiful. My only complaint is the single USB-C. You can't charge the computer and use an external drive. There are no USB-C hubs that will allow charging. If they would add a second USB-C and or USB 3 then I would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Light, Screen

    Rated 5 out of 5 stars

    Exceeds my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A perfect combination of Windows, Samsung, and size to become a laptop or a tablet. Small learning curve re. details (cover positioning, movable magnetic connection). Satisfying feel to the keyboard. Extraordinary amoled screen and touchscreen. Light weight. After 4 weeks can not find significant negative.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great computer / tablet and with the keyboard included, the capabilities are tough to beat at the price point. I do wish it had more than the single connectivity port, I had to order the adapter from an alternate reseller. The performance is great, it is light and does an excellent job for office productivity uses. Windows 10 is a great mix between the features I loved on Windows 7 and the upgrades that came with Windows 8.1. The small amount of options for adding an additional monitor or docking station is the only drawback the reason for 4 out of 5 stars, instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portable

    Rated 5 out of 5 stars

    Overall excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There aren't yet a lot of other tablet sized PCs on the market with similar capabilities. I wish that the keyboard case allowed for more adjustability--your stuck choosing between only two angles, which can sometimes be uncomfortable. And the speakers are not excellent. But apart from those fairly minor things, this is a very good portable solution. Battery life is excellent and size is just about perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Efficient all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most people, I compared it to the Surface Pro before buying and I found that this was a better fit for me because of the price, lightweight, and all the capabilities. One thing that was a little misleading was about MSOffice. I had an understanding that it came with MSOffice but really, it just comes preloaded and free for 45 days. Everything worked out for me because I had an extra account, but it's an added cost for those who don't have one.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Screen

    Rated 4 out of 5 stars

    Great Laptop Substitute

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect substitute when I don't want to lug around my laptop. I've moved most files to cloud, so I can access docs between the two systems. Beautiful screen (I added a tempered glass protector), fast enough for short work periods, nice for movies, lasts long enough, easy to carry, just needs a better keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from Galaxy Note 2014, this new tablet is fantastic. It's lightweight, powerful, and comfortable. I purchased in Oklahoma City before leaving for Kuwait. I was a little nervous leaving my laptop home, but this has been a great experience. This is the first Windows 10 device, changing from 7 has been a little difficult, but this TabProS is extremely easy to use. Have it connected to a 32" LED TV and it runs both perfectly. Did also purchase he Samsung Action Mouse, makes the experience even better. Would also say the TabPro pen is also a great buy if you need to do any writing or sketching.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Perfect for what I needed it for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never been a big fan of tablets. Just never found much use for them that my Galaxy Note 4 couldn't do. However when Samsung came out with this, it was the perfect blend of portability, functionality, and price. The Windows operating system allows it to be a true laptop/computer replacement in most situations yet its size and light weight allow for great portability.

    I would recommend this to a friend