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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 3.8 out of 5 stars with 218 reviews

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71%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 218 reviews
  • Pros mentioned:
    Powerful

    Rated 5 out of 5 stars

    Great robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very powerful machine and works as like my hand. Great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super vac for a lazy person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery seems to last a long time cleans good and areas it can reach has some problems in corners

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good model, but still needs some work. There are few that are than better than this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It,s very good but it.s high

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned il because it's very high and want to enter under furniture to clean

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Sucks Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has problem finding it's way back to it's base. Great suction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans 95% of the house with out my involvement. Goes around table legs with ease. Does not bang into furniture or walls. Excellent suction. Works well on all types off floors. Cleans living room dining room and kitchen on one charge in about 20 to 25 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My first robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my cats to ride around the house, unfortunately they are scared of it. I did find out that it keeps the floors picked up rather well, so that was a pleasant surprise. The auto run feature is awesome, so I set it to run around the house about an hour before I leave work, and it is done and docked when I get home.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Went through multiple vaccines

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a decent vaccine but honestly it doesn’t do much. Doesn’t pick up duty deep down in carpets and has trouble going on bumps. Cost way too much but only because it’s Samsung it’s a lot. NOT WORTH IT! I went through multiple vacuums before I just returned it and bought the I-Robot vacuums which cleans so much better. Yet again Samsung disappoints and sells garbage

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great robot vac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to operate! Fast. Picks up all of my pet's hair. Runs for long time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure it was worth taking the most expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t managed to map the house yet - cleans well though

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback! ^SuSu Samsung

  • Rated 3 out of 5 stars

    Does a reasonable good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of vacuuming around furniture, but is too tall to vacuum under most furniture. It is also very expensive considering it's limited functionality.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't navigate on my black carpet, decent for hardwood floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does it job. Sometimes gets stuck, but learns and get better and getting through it all. Can visible see the difference after it. Bought one for home and then a 2nd one for the office. Great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is convenien, when you come from work. I like..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the retail price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung botvac. Big improvement with navigational system! This vacuum is amazing, as we live in a relatively small 2000sf one story home with lots of furniture to maneuver around and this botvac does it with ease. Excellent and durable vacuum! Highly recommend to all!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for busy people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The powerbot helps my laziness and it works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerbot R9350

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I work six to seven days a week and having time to vacuum the house becomes very challenging. My Powerbot takes over this chore. I rate it up there with microwave, dish, and laundry washers.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this vacuum for less than a year and had to send it out for repair 3 times before I finally took it back to the store and got my money back. It also isn't low profile and wouldn't fit under my furniture like my Neato before did, a more expensive product does not mean it will be better. Returned for the newest Neato model and have been happy ever since.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works Like A Charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you don’t use this in a wet area or to scoop up large chunks of stuff. If you have a big area it will look professionally cleaned! Great everyday vacuum and worth the upgrade to the turbo for SURE. Never buy a refurb or used of these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks down after a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 2 one after another, good thing was we purchased the warranty offered by Best Buy

    No, I would not recommend this to a friend