Customer Ratings & Reviews

This is the 4th external HD I own, and I've had it just over a week now. I bought it as an external HD for my PlayStation 4. 3 days after setting it up, I was downloading something in low power mode while I ran some errands. Power went out in my neighborhood for a few minutes, and when I came back the HD was corrupt because it wasn't turned off properly...2 TB of games lost, most of which I had transferred over, not DL'ed. It did try to "repair" but that failed. Today, 6 days later, I'm ejecting a disc and a lightly bump the cord connecting the HD to my PS4. "This device was disconnected improperly"...this time it was able to repair itself. I mean, if it potentially gets corrupted because the cord was lightly bumped...this device is pretty shoddy. Be warned if you have kids, pets, power outages...live in an area with a breeze..... I use Western Digital HD's on my Xbox One, and have for 2 years without so much as a hiccup.

Only positive is the amount of space for the price but everything else is a negative. The drive is extremely loud and the speeds are extremely inconsistent. Download speeds would vary from a high of around 25mbps and would then drop to 0 for minutes at a time. Compared to my internal ssd that stays at a constant 75mbps. I returned the item within a day of opening it.

Drive is primarily used for backups, which involve high-volume writing. Due to the Shingled magnetic recording (SMR) technology (which is not revealed in the product information), write performance is extremely poor. It is less than 1/4 of the speed I would expect, making USB 3.0 pretty useless. Watch out -- do your research before making this purchase!

I’m fuming. I plugged this hard drive into my PlayStation and it kept switching my console off during data transferring. Now, I’m left with a broken PlayStation. It’s lagging so bad that it won’t even pull up menus without crashing now. I’ve tried all of the online fixes, but to no avail. Customer service is sending a new hard drive, but doing nothing about my (less than one year old) console. What good is a new hard drive when my device is broken?

Mac users be forewarned: this doesn't work with Mac OS High Sierra 10.13.x. When I returned it to my local best buy, the customer service agent confirmed that there have been a lot of returns from other Mac users. It came formatted as Windows NT and failed immediately after I tried to reformat it for the Mac OS... the drive wouldn't mount and then could not be erased, formatted or partitioned for any operating system. I'm very disappointed in Seagate. Avoid this at all costs if you want a Mac-centric solution. It's awful.