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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 717 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 717 reviews
  • Rated 5 out of 5 stars

    Mother's Day gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my wife. She loves it and it does everything as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Robot Vac

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good vac for keeping the floors clean, if you have a dog that shed(i have 2) you need to empty the tank regularly.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Noisy Vac Bot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our little shark robot. It does what its supposed to even though I had to remap it 3 times and it is kind of noisey and loud. But it is kind of nice to own even though we can't hear the TV during its workout.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Shark vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is wonderful. It mapped out the house and does an incredible job cleaning. I have upgraded padding, but you could never feel the difference before. Now that Shark has taken over, the carpeting feels of higher quality. My floors have never looked better.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing is pretty fantastic. A huge upgrade from my previous Deebot. Pretty quick and does a great job cleaning up everything off the carpet. Covers every inch of the area. I like that you can map out the room an then tell it where not to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Schedule to clean daily with and let it do it's magic

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and time saving ability of the shark. I do wish the suction was a bit more powerful though.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Game Changer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife for Christmas and let me just say this, my brownie points are through the roof! Ok back to the vac, this thing is awesome! You’re able to map out your areas and it scoots along and works like a charm. Fellas, grab this for your significant other if they really want it… TRUST ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, four hard floors, or low pile carpet. Makes your life, simple and automated simply set the app so that it vacuums at a certain time and you can wake up every morning with clean floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Releif

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have help when you alone is so releiving. Best purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just WOW!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a bout a week and i must say, this thing is powerful!!! Had the prior version from 2021 but this model is sooo much better!! Has super sunction and does not get stuck like the other one. Only has one brush vs 2 but i think it makes up for in the suction. Highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shark Matrix was purchased to vacuum clean a large meeting area and has more than met the need and has freed up manpower that can be redirected for other purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Shark Vacuum the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use daily and its amazing not having to cleaning manually every time make the house looks amazing ang the matrix mode it's awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent robot vacuum. Cleans up pet hair well.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can’t believe how much dust and dirt it grabs. We don’t even see it on the floor. We run almost daily. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Baby Shark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cleaning machine and easy to use and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Much easier than doing it myself!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The shark matrix cleans my floor while I'm away. Much better for my allergies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has long battery life so you can ise it more than once a day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharkira

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got almist 6 months with this nice vacuum cleaner and still working perfect, thx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Shark! With the number of hours we work, it’s difficult to find time for cleaning. We let our new Shark take care of the floors - a big job with a house full of pets! And when we made our purchase, our Best Buy sales rep was incredibly knowledgeable and took the time to help us pick out exactly the right products.

    I would recommend this to a friend