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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 703 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 703 reviews
  • Rated 5 out of 5 stars

    Shark robot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. I have a large dog that sheds consistently all day every day as well as a cat and kids. I send this out at least once a day and you can hardly find hair or messes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and has long battery life so you can ise it more than once a day

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Noisy Vac Bot.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our little shark robot. It does what its supposed to even though I had to remap it 3 times and it is kind of noisey and loud. But it is kind of nice to own even though we can't hear the TV during its workout.

    I would recommend this to a friend
  • Pros mentioned:
    Runtime

    Rated 5 out of 5 stars

    Shark Vacuum the Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use daily and its amazing not having to cleaning manually every time make the house looks amazing ang the matrix mode it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark Vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and time saving ability of the shark. I do wish the suction was a bit more powerful though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot vacuum

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can’t believe how much dust and dirt it grabs. We don’t even see it on the floor. We run almost daily. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Pet fur is an issue as the roller gets stuck/clogged. I wish it had 2 corner sweepers and not just one. Not a bad vacuum, just not meant for a home with 2 dogs and 2 cats!

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Alee,
      Thank you for sharing your review! We appreciate your feedback and will relay this information to our relevant team as we work to improve future products. Your comments about pet fur and corner sweepers are very helpful. If you have any questions or run into any issues with your RV2320S Shark - Matrix Self-Emptying Robot Vacuum, please give our support team a call at 1-800-668-9600. We’re available Mon – Fri 9am — 9pm ET | Sat. 9am — 6pm ET (ROBOT).
      Best regards,
      Shark clean

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Shark vacuum!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is wonderful. It mapped out the house and does an incredible job cleaning. I have upgraded padding, but you could never feel the difference before. Now that Shark has taken over, the carpeting feels of higher quality. My floors have never looked better.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing is pretty fantastic. A huge upgrade from my previous Deebot. Pretty quick and does a great job cleaning up everything off the carpet. Covers every inch of the area. I like that you can map out the room an then tell it where not to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matrix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the value. Ease of use. Easy set up. Awesome gift.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Game Changer!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife for Christmas and let me just say this, my brownie points are through the roof! Ok back to the vac, this thing is awesome! You’re able to map out your areas and it scoots along and works like a charm. Fellas, grab this for your significant other if they really want it… TRUST ME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Works great in all areas. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT QUALITY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality and the price is great . I already have a shark that's over 7 years old still running . Now purchased this one couldn't pass up the deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just WOW!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a bout a week and i must say, this thing is powerful!!! Had the prior version from 2021 but this model is sooo much better!! Has super sunction and does not get stuck like the other one. Only has one brush vs 2 but i think it makes up for in the suction. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharknado!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these already, so I gifted this to my niece and it is by far the best investment ever! Especially if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job of vacuuming and so easy to empty. A really good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot Vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this vacuum. Excellent and easy set up to my phone. Does a great job keeping my floors clear of dust and hair.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is amazing and capable of cleaning g your house in an efficient way, I’d just say that a drawback for now is that you schedule the cleaning by room, so if you want to use the schedule option it’s only available for the whole house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as I really wanted the self empty feature. So far it’s been amazing. It does seem to run over items rather than just go around them but it’s not super bad about it. It picks up soo much and I love the easy empathy feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good job! App is nice as well. I like that when it runs into an object it tells you on the app and makes an announcement!

    I would recommend this to a friend