Customer Ratings & Reviews
- Model:
- RV2320S
- |
- SKU:
- 6542043
Customer reviews
Rating 4.3 out of 5 stars with 724 reviews
(724 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the Matrix Self-Emptying Robot Vacuum, highlighting its excellent cleaning performance, precise home mapping, and extended runtime. Users appreciate its ease of use, strong suction, and convenient self-emptying feature. Some customers have noted concerns regarding the noise level and reliability, while others mentioned the height of the machine and occasional app issues. Overall, the robot vacuum receives positive feedback for its functionality and user-friendly design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark robot cleaner
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thorough and does a good job cleaning the house. It was easy to map the house and can give commands through Alexa.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
I love my Shark vacuum!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vacuum is wonderful. It mapped out the house and does an incredible job cleaning. I have upgraded padding, but you could never feel the difference before. Now that Shark has taken over, the carpeting feels of higher quality. My floors have never looked better.
I would recommend this to a friend Rated 5 out of 5 stars
Irobot
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's very good and very intelligent. I've been using it for over 3 months and so far I haven't had a single problem.
I would recommend this to a friend- Pros mentioned:Mapping
Rated 5 out of 5 stars
Game Changer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my wife for Christmas and let me just say this, my brownie points are through the roof! Ok back to the vac, this thing is awesome! You’re able to map out your areas and it scoots along and works like a charm. Fellas, grab this for your significant other if they really want it… TRUST ME
I would recommend this to a friend - Pros mentioned:Mapping
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this thing is pretty fantastic. A huge upgrade from my previous Deebot. Pretty quick and does a great job cleaning up everything off the carpet. Covers every inch of the area. I like that you can map out the room an then tell it where not to go.
I would recommend this to a friend Rated 4 out of 5 stars
Good Robot Vac
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good vac for keeping the floors clean, if you have a dog that shed(i have 2) you need to empty the tank regularly.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark matrix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been great for in between floor cleanings , having a dog that sheds in the house.
I would recommend this to a friend Rated 5 out of 5 stars
Wow, just WOW!!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this item for a bout a week and i must say, this thing is powerful!!! Had the prior version from 2021 but this model is sooo much better!! Has super sunction and does not get stuck like the other one. Only has one brush vs 2 but i think it makes up for in the suction. Highly recommend this product!
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Shark Vacuum
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease of use and time saving ability of the shark. I do wish the suction was a bit more powerful though.
I would recommend this to a friend Rated 5 out of 5 stars
Great vacuum!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product works really good…..does very good getting up pet hair.
I would recommend this to a friendRated 5 out of 5 stars
Mother's Day gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife. She loves it and it does everything as advertised.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Gets the job done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! Fabulous for hardwood floors and doesn’t miss a thing!
I would recommend this to a friend Rated 3 out of 5 stars
it’s alright
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it’s alright kinda vaccum runs over things including my dogs paw and tv doesn’t pick up everything
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Maddie,
Thank you for your feedback. We’re truly disappointed to hear about your experience with maneuverability and pickup, especially with any near misses around your pet. We understand how stressful it feels when a vacuum isn’t performing the way you expect. This isn’t the experience we want our customers to have, and we appreciate you sharing these details with us. For further assistance and to explore the options available to you, please contact our Shark customer support team at 1‑855‑427‑5127, available Monday to Friday from 9 a.m. to 9 p.m. ET and Saturday from 9 a.m. to 6 p.m. ET, so we can take a closer look and help make this right.
Kind Regards,
Shark Home
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great little vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setting up the vacuum to run on a schedule was very easy. However, if you have dogs that shed a lot, you will need to cut the hair out of the brush roller quite often. Other than that it’s been great. Setting up rooms that it maps out is a cool feature. Also works with Alexa so you can tell it to run whenever.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This little robot is amazing and capable of cleaning g your house in an efficient way, I’d just say that a drawback for now is that you schedule the cleaning by room, so if you want to use the schedule option it’s only available for the whole house.
I would recommend this to a friend - Pros mentioned:Runtime
Rated 5 out of 5 stars
Shark Vacuum the Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use daily and its amazing not having to cleaning manually every time make the house looks amazing ang the matrix mode it's awesome.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
A definite lifestyle improvement.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Where to start??? I had the EZ version of the Shark for 8 months. It was merely a test to see if a robot vacuum would work in my home. Fast forward to a few days back I saw this on sale. And the EZ was nice but this one is much nicer. The mapping and control, plus it cleans very well. This was a much needed/deserved purchase.
I would recommend this to a friend Rated 5 out of 5 stars
I
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Schedule to clean daily with and let it do it's magic
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Husky hair everywhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have 2 dogs one boxer and a husky which she sheds a lot so we use to have hair bunnies everywhere. We really are glad we got this vacuum it makes the every day cleaning easier because we can use this between the the hand held vacuuming we do on the weekends. We have to clean the container out about every 3rd use.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Shark robot vacuum
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. I can’t believe how much dust and dirt it grabs. We don’t even see it on the floor. We run almost daily. Would recommend
I would recommend this to a friend
