Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.4 out of 5 stars with 695 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers appreciate the Matrix Self-Emptying Robot Vacuum's excellent cleaning capabilities, accurate mapping, and ease of use. Many praise its strong suction, self-emptying feature, and smooth navigation, making it a convenient and effective cleaning solution. However, some users note that the vacuum can be loud and that the dustbin may require more frequent emptying than expected. While the app has received some criticism for being difficult to use, the overall positive feedback highlights the vacuum's performance and helpful features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 695 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Shark robot vacuum

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I can’t believe how much dust and dirt it grabs. We don’t even see it on the floor. We run almost daily. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark robot

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this. I have a large dog that sheds consistently all day every day as well as a cat and kids. I send this out at least once a day and you can hardly find hair or messes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, cleans well and keep my house neaty.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    My Noisy Vac Bot.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our little shark robot. It does what its supposed to even though I had to remap it 3 times and it is kind of noisey and loud. But it is kind of nice to own even though we can't hear the TV during its workout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product! Works great in all areas. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Shark Vacuum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use and time saving ability of the shark. I do wish the suction was a bit more powerful though.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this thing is pretty fantastic. A huge upgrade from my previous Deebot. Pretty quick and does a great job cleaning up everything off the carpet. Covers every inch of the area. I like that you can map out the room an then tell it where not to go.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love my Shark vacuum!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is wonderful. It mapped out the house and does an incredible job cleaning. I have upgraded padding, but you could never feel the difference before. Now that Shark has taken over, the carpeting feels of higher quality. My floors have never looked better.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Game Changer!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my wife for Christmas and let me just say this, my brownie points are through the roof! Ok back to the vac, this thing is awesome! You’re able to map out your areas and it scoots along and works like a charm. Fellas, grab this for your significant other if they really want it… TRUST ME

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good job! App is nice as well. I like that when it runs into an object it tells you on the app and makes an announcement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Matrix

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job of vacuuming and so easy to empty. A really good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Sharknado!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one of these already, so I gifted this to my niece and it is by far the best investment ever! Especially if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Robot Vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this vacuum. Excellent and easy set up to my phone. Does a great job keeping my floors clear of dust and hair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool vacumm

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool thing get one. Before they run out. Its great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow, just WOW!!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this item for a bout a week and i must say, this thing is powerful!!! Had the prior version from 2021 but this model is sooo much better!! Has super sunction and does not get stuck like the other one. Only has one brush vs 2 but i think it makes up for in the suction. Highly recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this model

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older version, in love with all the new features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vacuums are awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great robot vacuum. We love our full size Shark vacuum, so felt like the Shark brand robot would be good, and so far it’s doing great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as I really wanted the self empty feature. So far it’s been amazing. It does seem to run over items rather than just go around them but it’s not super bad about it. It picks up soo much and I love the easy empathy feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A year review

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this thing for nearly a year as of now. The robot is still running as if it's right out of the box. In the beginning, when we were trying to have it map the floor plan of the house, it would t fully map the house and would think the shadows was a wall. We tried it again during the day and that had worked. The pick up power is amazing and being able to have a set time schedule for when it turns on and even being able to have to clean a certian part of the house. Even while being away from the house is a huge plus for us.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little robot is amazing and capable of cleaning g your house in an efficient way, I’d just say that a drawback for now is that you schedule the cleaning by room, so if you want to use the schedule option it’s only available for the whole house.

    I would recommend this to a friend